Byron Johnson

Geat sales man made it very smooth and easy. Would reccomed Brian to anyone looking to buy ! Would reccomed Brian to anyone looking to buy ! More

by g31548 Verified Customer Verified Customer

Report | Print

Star was excellent and Byron also. Very smooth experience. Everyone made feel welcomed. Would definitely return Very smooth experience. Everyone made feel welcomed. Would definitely return More

by fairwinds32 Verified Customer Verified Customer

Report | Print

Great experience very knowledgeable and curious and care about the client keep you in form I would recommend any body to and feel the experience about the client keep you in form I would recommend any body to and feel the experience More

by reedpaul828 Verified Customer Verified Customer

Report | Print

Camron did an excellent job of showing me the vehicle. He was knowledgable about the truck, and went above & beyond to help get the deal in process. Jimmy Britt CJDR made the purchase easy! He was knowledgable about the truck, and went above & beyond to help get the deal in process. Jimmy Britt CJDR made the purchase easy! More

by rodneycrow Verified Customer Verified Customer

Report | Print

Friendly and helpful customer services. David Mason and Taree Blinkly were very helpful and details . David Mason and Taree Blinkly were very helpful and details . More

by stonnyc Verified Customer Verified Customer

Report | Print

Great dealership to buy a vehicle. Great customer service and quick process from the time of entering to leaving Great customer service and quick process from the time of entering to leaving More

by cwierenga26 Verified Customer Verified Customer

Report | Print

Manager was rude and not the best communication style. Lack of communication from sales prison unless she needed something. Lack of communication from sales prison unless she needed something. More

by kimberlyomorris Verified Customer Verified Customer

Report | Print

I bought this truck since it checked most of my boxes. Not having two fobs was a frustration point that was never revealed until the one fob was handed to me. Only seeing the truck up on a lift was the on Not having two fobs was a frustration point that was never revealed until the one fob was handed to me. Only seeing the truck up on a lift was the only time that I saw the truck in person before leaving the dealership. The word flawless was used in the video description two days before taking delivery. There were dents on both front and rear bumpers that I did not see until ready to leave the dealership. I told them I was coming the day before and they started servicing it when I arrived that Saturday. I did get to drive a similar truck as a test drive but not my truck. I will use this truck for quite a while as it meets my needs. The process the day of pick up felt a bit discombobulated. More

by rosmithy Verified Customer Verified Customer

Report | Print

"I had a fantastic experience with David at Jimmy Britt! He really listened to what I wanted in a car and didn't try to push me into something else. David was super helpful and patient, answering all my que He really listened to what I wanted in a car and didn't try to push me into something else. David was super helpful and patient, answering all my questions and making the whole process smooth. I drove off the lot with exactly the car I wanted, and I couldn't be happier with the service. Highly recommend David if you're looking for a great car-buying experience!" More

by savannahbogdan9 Verified Customer Verified Customer

Report | Print

I was charged over $1100 for an applied 'clear ceramic coat' on my vehicle interior and exterior, yet I never saw evidence of this happening, either the day I test drove the Cherokee or the day I picked i coat' on my vehicle interior and exterior, yet I never saw evidence of this happening, either the day I test drove the Cherokee or the day I picked it up. That's a LOT of money for a retiree. I am wondering when this 'protective clear coat' was applied to the exterior. While I noted that the interior had been 'detailed' ( there was evidence of a dripping cleaning solution on the side of the driver's seat, when it was raised to its highest setting) There was no evidence of any 'coating' on any interior element. Jimmy Britt, and it's sales person, acted as if this exterior and interior application was 'automatic' and should simply be taken for granted. I don't feel the same. On a second matter I specifically asked if, when preparing a used car for sale, JBritt attached a diagnostic device to check for any irregularities or issues, and I was assured that it had been done. But, on the day I went to purchase the car, I was then told that 'a check engine light ' appeared upon the shop starting the vehicle and that the shop would have to replace the indicated item and that I would need to return the next day to get the car. ( from an hour away) This event certainly did not make me feel assured that JBritt had, indeed made SURE that this used car was 100 % cleared to resell. And, every time I start the Cherokee, I wonder if a check engine light will appear. It's a worrysome thing for a 75+ driver. :-( More

by ardra.kh Verified Customer Verified Customer

Report | Print