Byron Fry
Byron Fry at Fitzgerald Toyota Chambersburg

Byron Fry

Sales Manager

Fitzgerald Toyota Chambersburg

1436 Lincoln Way East
Chambersburg, PA 17201

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12 Reviews
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12 Reviews

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12 Reviews of Byron Fry

July 11, 2024

Dealership Rating
Employee Rating

Third experience with this dealership. Last two resulted in purchase of vehicle. For his age, Justin was VERY knowledgeable & thorough with the particulars, especially in explaining the ne More

by kennysburg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Miley, Justin Avilez

Jul 17, 2024

Fitzgerald Toyota Chambersburg responded

Thank you so much for the great review! We are so happy that Justin provided you with such helpful and knowledgeable assistance in your buying process. Enjoy your new Corolla Cross!!

November 12, 2023

Dealership Rating
Employee Rating

Buen servicio gracias ,Jeffrey soto me ayudo en todo el proceso .lo recomiendo y gracias More

by Rafaeldiazortega10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Herzog, Danielle Mann, Mike Bofrone , Jonathan Akers, Jeffrey Soto

November 04, 2023

Dealership Rating
Employee Rating

El mejor servicio. ya e comprado varios autos con jeffrey soto y siempre feliz y satisfecho con el servicio.Gracias.los recomiendo. More

by joleon44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Herzog, Danielle Mann, Jeremiah Pinacho , Jeffrey Soto

October 01, 2021

Dealership Rating
Employee Rating

Very accommodating! Michael Scholl was particularly helpful and went out of his way to work around my busy schedule. Thanks! More

by dan
Recommend Dealer
Yes

Other Employees Tagged: Michael Scholl

August 26, 2021

Dealership Rating
Employee Rating

Jim is a wonderful salesman! He helped me so much with the purchase of my new vehicle and was so patient with me. The fiance process was extremly easy too! Although I went through an outside loan option More

by Amarie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Addlesberger

August 16, 2019

Dealership Rating
Employee Rating

Honest and trustworthy. I bought my Highlander three years ago with the help of Mike white. True to their word it came in at invoice price on every item. Their post purchase More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexa Bitner, Mike White

Aug 19, 2019

Fitzgerald Toyota Chambersburg responded

Thank you Bill, I'll let both of them know they are appreciated! We strive to make sure this is the rule for all of our customers and we are always glad to hear of the experience first hand! Thank you again and feel free to drop by or call anytime you may have a question.

August 23, 2018

Dealership Rating
Employee Rating

Awesome experience From the moment we walked in service was outstanding. Terrek,Pete down to the finale with Becky .Helpful,informative,and encouraged me to go back anyt More

by first nissan joni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Carr, Pete Morgan, Terrek Teal, none

Nov 01, 2018

Fitzgerald Toyota Chambersburg responded

Thank you very much!!!! It's a pleasure to hear you had a great experience! Enjoy your new car!

December 04, 2016

Dealership Rating
Employee Rating

Byron offered solid guidance After 35 years of Honda ownership/driving, I made the switch to Toyota and Byron is a big part of why that happened. I travel for work, but, he worke More

by Nancy0209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2016

Fitzgerald Toyota Chambersburg responded

Glad to hear that Byron made your experience a great one! Please feel free to reach out to us if you have any further questions! Enjoy the new Rav4!

October 12, 2015

Dealership Rating

Poor Business Ethics My husband was looking for a truck and thought he found one Saturday afternoon. He was told no one was available to clean it and it wouldn't be ready More

by Unhappycustomer2015
Customer Service
Recommend Dealer
No
Oct 13, 2015

Fitzgerald Toyota Chambersburg responded

Our entire Fitzway philosophy is grounded in providing the absolute best customer experience possible. We are transparent in our policies, pricing, and everything we do is with the customer's best interest in mind. With that said, we would never intentionally sell a vehicle out from under a customer, nor would we just arbitrarily run someone's credit. We ran your credit (with your permission) and got an approval with the idea that you wanted to buy the truck. You then declined and did not want to sign any paperwork for it and left here stating that you still had another truck that you wanted to look at. At that point we had no commitment from you, so we assumed our truck was then available to sell. I am sorry that it is no longer available. If there is another truck that you are interested in, we would still love the opportunity to earn your business.

May 29, 2015

Dealership Rating

negative made positive My fiance and I bought a 2001 Pathfinder about a year ago that developed some issues and we were dissatisfied with, but we were able to work with Fitz More

by Pj92388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emily Moore , Mike Rinn

1

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