Byron Brisby Jr. | Page 25

I came to Flemington after having a very bad pre buying experience at a Princeton BMW dealership. When I contacted Scott Smith and I told him about my experience, he was more concerned with me not making experience at a Princeton BMW dealership. When I contacted Scott Smith and I told him about my experience, he was more concerned with me not making a bad decision then if I bought a car with him. Scott was very professional and patient. He took the time to explain the whole buying process and made sure I was happy. On delivery day Scott would not let me leave until he was confident I understood all the features of the car. Byron and Howard also went out of there way to make me feel comfortable and explain the process. They say the BMW gives you the ultimate driving experience. Well Flemington BMW gave me the ultimate customer service experience!! More

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I had an outstanding experience at Flemington BMW. Byron and Tom worked on the deal for 2 months in order to find me the best deal for the price range I was in. They were efficient, thorough, kind, helpful, and Tom worked on the deal for 2 months in order to find me the best deal for the price range I was in. They were efficient, thorough, kind, helpful, and professional through the entire process. I particularly appreciated the excellent communication and interest they took in finding me exactly what I needed. More

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I recently contacted Flemington BMW to discuss a CPO vehicle that they had which I was very interested in. Initially, I went to their website and wrote to Byron Brisby Jr. who responded very quickly and vehicle that they had which I was very interested in. Initially, I went to their website and wrote to Byron Brisby Jr. who responded very quickly and asked me to come to the showroom so that they could see my trade and discuss this purchase in more detail. Byron took a big interest in this and made me feel valued as a possible customer. After the negotiations were done, the Sales Rep. Gerry Vaughan got more involved and was extremely professional about all of the follow up that goes along with buying a car. Gerry also made me feel like a valued customer and was very responsive to phone calls, e mails, etc... I have owned 18 "luxury" cars with four of them being BMW's. This was by far the best experience that I have ever had while purchasing a car. Being a thorough car shopper, I had contacted various dealers while I was looking for what I wanted and at the price where I needed to be. I got the usual "will check and call you back" ( with no return calls), low ball offers on my trade which was an immaculate late model CPO BMW. In fact, I was even told by one dealer that they could only offer wholesale price on my trade because BMW's do not sell in the winter. It was almost humorous to hear all of the BS strategies that many car dealers are still using. BUT NOT AT Flemington BMW where I was treated respectfully and not as some dope who was going to believe all of the standard lines that many dealers still use. It appears that automobile technology has evolved tremendously but NOT sales practices which have been used for many many years and are very transparent to any informed consumer. I would not hesitate to recommend Flemington BMW to friends and family and have already done so. Even their service dept. is outstanding and with other BMW's that I owned they would always diagnose a problem correctly the FIRST TIME and repair it. I live quite a distance from Flemington but try to get out there for service whenever possible. Trust me, it is worth the drive where everyone knows their jobs and also knows how to deal with customers. Once again, thanks Byron and Gerry for a great job! Ed Ogintz More

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I have been a customer of Flemington BMW (located in Flemington, NJ) for a number of years and have found their service to be uniformly excellent. All whom I have dealt with in the service department a Flemington, NJ) for a number of years and have found their service to be uniformly excellent. All whom I have dealt with in the service department are well informed, courteous to the utmost and genuinely concerned with a customer's comfort and contentment. The dealership is clean, bright and cheery, making one's visit an outstanding experience that creates the desire to recommend others to them for sales or service. Moreover, the dealership is very ably run by its GM, Byron T, Brisby, Jr. who is both sensitive to a customer's needs and extremely concerned that a customer be satisfied with their experience at the dealership. My contact with the sales staff has always shown them to be knowledgeable, pleasant and genuinely concerned with a customer's happiness, Overall, whether buying a car there or servicing one, I have always been a very happy camper! More

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This is the 5th vehicle that our family has aquired from Flemington BMW and all have been top notch purchases. We continually recommend our friends to Flemington BMW and to any of their other dealership Flemington BMW and all have been top notch purchases. We continually recommend our friends to Flemington BMW and to any of their other dealerships. More

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Byron worked with me on price. There was no haggling. The price was fair and I was treated very professionally. Tom kept me informed every step of the way. When the car arrived, tom spent about 2 hours with price was fair and I was treated very professionally. Tom kept me informed every step of the way. When the car arrived, tom spent about 2 hours with me explaining everything about the car and its operation. Im betty impressed! Many thanks to both byron and tom. More

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My experience with Flemington BMW was extraordinary. By far the most pleasant and smoothest experience leasing a new car. Both Matt and Byron were knowledgeable, pleasant and courteous. All my questions we far the most pleasant and smoothest experience leasing a new car. Both Matt and Byron were knowledgeable, pleasant and courteous. All my questions were answered with great detail. They made the transition from my previous BMW into a new one, hassle free. I am from Brooklyn, NY but based on all the recommendations I found on this site, I drove 1hr+ to Flemington BMW, and I can truly confirm all the great things people have to say. Those guys know how to run the dealership, make you feel welcomed and you leave with a sense of satisfaction. I will certainly recommend both guys to my friends and will come back here for my next vehicle. A+ More

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From Byron Brisby Jr. to Scott Smith my delivery person, to Rebecca Kosar, my experience was wonderful and simple. No high pressure just great communication and service. The way buying a car should be. to Rebecca Kosar, my experience was wonderful and simple. No high pressure just great communication and service. The way buying a car should be. Thanks! Glenn Morello More

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I would like to recommend Flemington BMW as an commendable dealership, well versed concerning product mix and also versatile concerning all aspects of preparation, finance, and delivery of BMW's. commendable dealership, well versed concerning product mix and also versatile concerning all aspects of preparation, finance, and delivery of BMW's. It was a pleasure to work with Rick Buscavage and Byron Brisby, to observe their work ethic and also enthusiasm for our project, respecting time constraints and our repeat business. They are professionals and a great asset to the Flemington family of auto dealers. More

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I have been buying new cars for 37 years. Many top line I have been buying new cars for 37 years. Many top line luxury vehicles, Mercedez Benz, Lexus, Jags, Infinity, etc. etc. I always dread the shopp I have been buying new cars for 37 years. Many top line luxury vehicles, Mercedez Benz, Lexus, Jags, Infinity, etc. etc. I always dread the shopping experience. I knew I would be jerked around, from start to finish, pre-qualified on the lot, because of the way I was dressed, ignored on the lot, Pessured into buying the wrong car for me, or even worse. These folks at Flemington BMW, made the intire buying experience, a luxury as well. Thank you gentleman, for taking the time, and doing a great job putting me into the right vehicle for me. Joe Metallo More

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