Bryce Young

Like many untrustworthy dealerships, they lie. Rip-off Doc Fee, $898.00. Taxes, $2903.24 w/o knowing my address/zip code. Registration, $635.27 w/o knowing my address/zip code. Total Fees, $4436.5 Rip-off Doc Fee, $898.00. Taxes, $2903.24 w/o knowing my address/zip code. Registration, $635.27 w/o knowing my address/zip code. Total Fees, $4436.51 w/o knowing my address/zip code. Tell you one thing over phone and another, way more expensive thing at dealership. Shop elsewhere for a vehicle. More

Report | Print

Like many untrustworthy dealerships, they lie. Rip-off Doc Fee, $898.00. Taxes, $2903.24 w/o knowing my address/zip code. Registration, $635.27 w/o knowing my address/zip code. Total Fees, $4436.5 Rip-off Doc Fee, $898.00. Taxes, $2903.24 w/o knowing my address/zip code. Registration, $635.27 w/o knowing my address/zip code. Total Fees, $4436.51 w/o knowing my address/zip code. Tell you one thing over phone and another, way more expensive thing at dealership. Shop elsewhere for a vehicle. More

Report | Print

I have 2 cars from Mark Mazda. I find the service department is quite good. I always have both cars serviced by them. Never thought about going anywhere else! I find the service department is quite good. I always have both cars serviced by them. Never thought about going anywhere else! More

Report | Print

Please read before you ever step foot in Mark Mazda of Scottsdale. I have bought several vehicles in my life and have never seen such a dealership as unorganized and unresponsive as this one. I'll be lea Scottsdale. I have bought several vehicles in my life and have never seen such a dealership as unorganized and unresponsive as this one. I'll be leaving my reviews wherever I can so that hopefully, others won't have to waste their personal time at this dealership. I contacted the dealership originally regarding a Dodge 2500 that looked really nice online. When I got there to see it, it was in pretty rough shape. especially for a vehicle that they were asking over 30k for. It had a dent in the back bumper, cigarette burns in the headliner and large stains and I believe paint on the seats. The bed was pretty worn and had garbage, drill bits and other debris littered throughout it. The dealership didn't even clean out the previous owners personal belongings that were still in the cab. I decided to look at a couple of different trucks but the dealership couldn't find the keys to the 2 I had chosen and it was getting late so I left and said I would return the next day. Upon my arrival the next day, they had the wrong vehicle listed for me to see and had to fix the paper work so that it listed the correct vehicle. I then spent over two hours in the dealership as they messed up and restarted the paperwork 3 times. Meanwhile the Manager walks up and congratulates me on a purchasing a vehicle that I hadn't even started the application for. While I was in the dealership waiting for them to figure out the correct vehicle and paperwork, I got emails from another manager saying that he was available for any questions I may have on the original vehicle that I had seen the day before and wasn't even trying to buy. I responded but never heard anything back. After I left the dealership without purchasing anything, I received the same exact email from him but this time it listed the new vehicle that I was looking at. This dealership is completely disorganized and the two people I dealt with in management were not personable and barely even friendly. I felt like I was just another number to them. I only hope my bad experience will keep some from wasting their valuable time. This dealership definitely doesn't care about customer service and the management doesn't even show any personable care or value for its customers. If you do end up going there, I hope you wont have to deal with the management staff that I had to deal with and they find the keys and the correct vehicle that you are actually inquiring about. One last thing, check the paperwork and make sure your getting the vehicle you actually looked at. More

Report | Print

I have bought 3 cars from Mark Mazda over the past 3 years. They are an excellent dealer for sales. I have found their service department also very good, There have been few service needs beyond the gen years. They are an excellent dealer for sales. I have found their service department also very good, There have been few service needs beyond the general maintenance every 5,000 miles but I am always pleased with the treatment and personnel in service area. I would recommend this dealer. More

Report | Print

Very good experience! Austin is easy to work with and got me through the process quickly! Austin is easy to work with and got me through the process quickly! More

Report | Print

My experience with Mark Mazda was excellent! I found my car online, made an appointment and was in and out in under 2 hours. Alex and his entire team were fantastic to work with. I would highly I found my car online, made an appointment and was in and out in under 2 hours. Alex and his entire team were fantastic to work with. I would highly recommend Mark Mazda! More

Report | Print

Great guys over there before and after your purchase. I had an issue a month after purchasing a used car and the took immediate action and resolved it. That’s the stuff I look for in a dealership. They’r I had an issue a month after purchasing a used car and the took immediate action and resolved it. That’s the stuff I look for in a dealership. They’re half way across town from me and I would easily make that trip again when I need another car. Thx guys. More

Report | Print

BIG SHOUT OUT TOO JOSHUA PINNEGAR AT MARK MAZDA SCOTTSDALE WHO WENT ABOVE AND BEYOND TO GET ME MY MAZDA CAR!!! I WAS SOOO PLEASED WITH HIS DEDICATION, HARD WORK, DEVOTION, PROFESSIONALISM AND OUT S SCOTTSDALE WHO WENT ABOVE AND BEYOND TO GET ME MY MAZDA CAR!!! I WAS SOOO PLEASED WITH HIS DEDICATION, HARD WORK, DEVOTION, PROFESSIONALISM AND OUT STANDING MANNER AS A REPRESENTATIVE WHO DIDN’T EVEN KNOW ME TO SHOW ME HE REALLY CARED AND THAT MEANT THE WORLD TO ME!!! HIS CUSTOMER SERVICE WAS BEYOND EXCELLENT AND I WAS SO AMAZED THAT HE TOOK THE TIME TO ANSWER ALL MY QUESTIONS TO FIND THE RIGHT VEHICLE FOR ME THAT I’VE NOT EVER IN MY LIFE HAVE I EVER MET SOMEONE SOOO GENUIN, CARING, UNDERSTANDING AND DEVOTED TO MAKING SURE I GOT THE BEST CAR FOR A FANTASTIC DEAL I COULDN’T RESIST!!! JOSHUA PINNEGAR IS THE BEST REPRESENTATIVE I’VE EVER MET IN MY LIFE!!! HE TRULY CARED ABOUT ME AND MADE SURE ALL MY NEEDS WERE MET THAT I BOUGHT THE CAR I WANTED ON A SMOKING DEAL I COULDN’T REFUSE!!! I WOULD HIGHLY RECOMMEND ANYONE WHO IS LOOKING FOR A VEHICLE TO SEE JOSHUA PINNEGAR AT MARK MAZDA SCOTTSDALE BEFORE THEY LOOK ANY WHERE ELSE CAUSE U WON’T FIND A BETTER DEAL THAN MARK MAZDA SCOTTSDALE!!! PLEASE MAKE SURE YOU ASK FOR JOSHUA PINNEGAR OR THE TEAM AT MARK MAZDA SCOTTSDALE THEY ARE TRULY THE BEST I’VE EVER SEEN!!! SINCERELY, Jenice Fernandez More

Report | Print

Bryce is too aggressive to costumers. His words are “What game are you playing? Because I Don’t want to compete with other dealerships His words are “What game are you playing? Because I Don’t want to compete with other dealerships More

Report | Print