Bryce Shibata | Page 18

Knowledgable staff in sales, service, parts, finance I brought my 2005 Camry in for a regular service. With 167,000 miles on it, I decided it was time to look at new cars because of two factors. I wante I brought my 2005 Camry in for a regular service. With 167,000 miles on it, I decided it was time to look at new cars because of two factors. I wanted a hybrid to save on fuel and I wanted to downsize to a smaller car with all the new safety features. I arrived at 7:00 a.m. While my car was being serviced, I looked at and test drove a 2020 Toyota Corolla Hybrid. It drove smoother than I expected. The new technology is not too complex for me (and I am 78 years old). I love the upholstery and I never thought I would get other than leather. I was disappointed that there was no A/C vent or charging port in the back seat. I believe the trade in price was too low but I ended up driving home in a new car and was home by noon. More

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Routine and Specialize Service My visit to Maita Toyota was two fold: 1.) Routine oil & filter replacement along with a multi-point inspection to flag potential problems, and 2.) To My visit to Maita Toyota was two fold: 1.) Routine oil & filter replacement along with a multi-point inspection to flag potential problems, and 2.) To determine the cost to repair some damage to the passenger front wheelwell and front bumper/splash guard Bryce was my advisor. The routine oil and filter change was done quickly, and for part 2 Bryce advised me in person, and as a message on my cell ( which I had not listened to prior to arrival) to say that the repairs to the passenger front wheelwell and fender would need to be accomplished by a body shop since the front fender would probably need to be replaced, new bumper primed and painted to match. More

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Service at Maita Toyota Great all around experience. Would highly reccomend their Service Department. I dealt with Bryce and Junko, both very helpful. I very much apprecia Great all around experience. Would highly reccomend their Service Department. I dealt with Bryce and Junko, both very helpful. I very much appreciated the Uber ride home and back to pick up my car. More

by K.HOPPERT95834 Verified Customer Verified Customer

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Toyota Tundra Rotor & Brakes I am very satisfied with the service department at Maita of Sacramento. The service people are very kind, respectful, knowledgable & informed on the I am very satisfied with the service department at Maita of Sacramento. The service people are very kind, respectful, knowledgable & informed on the newest technology. More

by PAT_MICKY60 Verified Customer Verified Customer

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Excellent customer service. Very accommodating to my needs. Answered all questions. I like that they provided Uber service to and from my home, very convenient. I've been very Very accommodating to my needs. Answered all questions. I like that they provided Uber service to and from my home, very convenient. I've been very satisfied with their service for several years. More

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Great service The service was Fast and efficient. I felt like my time was honored and my car was taken good care. I really like the use of Uber as your shuttle serv The service was Fast and efficient. I felt like my time was honored and my car was taken good care. I really like the use of Uber as your shuttle service. More

by KENYARUNYAN Verified Customer Verified Customer

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Brake job Bryce kept me updated while I waited on the brake job for my Tacoma. Great service well within the estimated time to complete the job. The only hang u Bryce kept me updated while I waited on the brake job for my Tacoma. Great service well within the estimated time to complete the job. The only hang up was retrieving my truck after completion of the work and payment. It took a little longer this time. Bryce also made sure a future maintenance service appointment was in the system. Great service keeps us returning. More

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Great Service Friendly and efficient. Don't mind waiting in the spacious and comfortable waiting room. Always take my two cars in for service at Maida. Fixed the Friendly and efficient. Don't mind waiting in the spacious and comfortable waiting room. Always take my two cars in for service at Maida. Fixed the AC just in time for the hot weather More

by FCM1234 Verified Customer Verified Customer

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Always friendly, always helpful. Brought in an unscheduled problem -- a part that had fallen off the wheel-well. Got it looked at right away, the part was available, and the work was Brought in an unscheduled problem -- a part that had fallen off the wheel-well. Got it looked at right away, the part was available, and the work was done in a couple of hours and came in under the estimate. And it was like visiting old friends! More

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Efficient, Effective, Exceptional I have been a long-time customer of Maita Toyota of Sacramento--over twenty years. Each member of the Maita Toyota team contributes to an efficient, e I have been a long-time customer of Maita Toyota of Sacramento--over twenty years. Each member of the Maita Toyota team contributes to an efficient, effective and exceptional customer service experience--from arrival to completion. All my vehicle service assessments have been addressed upfront and with respect and transparency. If I had any questions/issues about the work performed, service advisors ensured my questions were answered and the work completed to my satisfaction. My most recent service had the added benefit of ongoing text updates and a free Uber trip home. Thank you to Bryce Shibata for exceptional customer service and professionalism. More

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