Bryant Ward

Service is very good and the waiting area is comfortable. A friendly staff and dealership! A friendly staff and dealership! More

by larryhunt1955 Verified Customer Verified Customer

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They were great and everything was made easy for me! Thanks for rotating my tires on my vehicle. Thanks for rotating my tires on my vehicle. More

by khairan.stafford Verified Customer Verified Customer

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From Belize the receptionist to Matthew Smith my Service Advisor my experience with Serra Chevrolet Bartlet was extraordinary. Mr. Archie handled my transportation needs wonderfully as well. I was recomme Advisor my experience with Serra Chevrolet Bartlet was extraordinary. Mr. Archie handled my transportation needs wonderfully as well. I was recommended to Serra and I was met by the outstanding Service Manager Mr Bryant …his team was outstanding… just as he is. Great service. More

by Avis Roby Verified Customer Verified Customer

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Armand was knowledgeable and patient whenever I called. Also he would return my calls or text me promptly. Also he would return my calls or text me promptly. More

by Barb Verified Customer Verified Customer

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Sales and service both do a fantastic job. Armand in service goes above and beyond! Armand in service goes above and beyond! More

by highcut Verified Customer Verified Customer

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Very unhelpful service writer, with very little knowledge. I truly will not be back. Unimpressed with dealership. knowledge. I truly will not be back. Unimpressed with dealership. More

by centuryriverride Verified Customer Verified Customer

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The service department is very friendly and professional. I will be taking my car for future appointments I will be taking my car for future appointments More

by krktr0503 Verified Customer Verified Customer

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The service center is good when in person, trying to call and get someone on the phone is near impossible. Also prices have raised on basic services recently (oil change/tire rotation) that while expected to and get someone on the phone is near impossible. Also prices have raised on basic services recently (oil change/tire rotation) that while expected to be higher at a dealership, they’re now to the point of me looking elsewhere for service. More

by Tyrell6707 Verified Customer Verified Customer

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The men that worked on my car did not put the plastic sheet on my seat before doing the work needed. Consequently, there was mud in the floor board that ran down to my step sides. The door panel was cov sheet on my seat before doing the work needed. Consequently, there was mud in the floor board that ran down to my step sides. The door panel was covered in grease handprints and there was a spot of black grease in my driver's seat. The exterior panel between the windows was covered in grease. The service dept supervisor had my car cleaned, but when I picked it up the grease spot in the seat grew to 3 to 4 inch diameter. The sales manager stepped in and had my car detailed and finally my seat was cleaned correctly. At one point when entering the service department, it was completely empty of employees. 3 customers were waiting for assistance but no one was available. My vehicle is 10 months old, the service department should be more considerate when working on the customer's vehicles. I was not kept informed about the status of my car during the week it was at the dealership. Ultimately had to involve the sales manager, 4 sales personnel and the service manager during this ordeal. The service manager is planning to address my issues with his employees to improve the service department experience. More

by judy6258 Verified Customer Verified Customer

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Great service and return time. would recommend others. Would purchase another vehicle in the future would recommend others. Would purchase another vehicle in the future More

by jeffchaudoin Verified Customer Verified Customer

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