I bought my first car in Madison wi from Gordie Boucher
more than 20 years ago, and was so excited to get this car from Frank Boucher. However, the level of service, the way how they simply trying just get
more than 20 years ago, and was so excited to get this car from Frank Boucher. However, the level of service, the way how they simply trying just get you out with car, was so unpleasant. They said the car was washed detailing but it was not… Another example- simply informing that the car has winter tires, and recommending to change them asap, instead they were making us to drive 1.5 hours back home, then comeback to leave the car for detailing, then we had to come back to get the car after detailing, and drive it back and all this when it is pick hot and over 90F outside….
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by SVDAMBAEVA
Verified Customer
Verified Customer
Aug 06, 2025 -
Frank Boucher Kia Volkswagen of Racine responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Brad Sawatske
General Sales Manager
262-886-2886
Good people work there not pressure at all
Will return
in the future when I'm looking again
in the future when I'm looking again
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by RONALD.NEU
Verified Customer
Verified Customer
Jul 16, 2025 -
Frank Boucher Kia Volkswagen of Racine responded
Thanks for your feedback on your recent visit to Frank Boucher Kia Volkswagen of Racine. It's great to hear that we were able to assist you and that you had such a positive experience.
Brad Sawatske
General Sales Manager
262-886-2886
I felt that this dealer was very helpful.
I thought that they were listening to my wants and needs. I wanted to buy what will probably be my last car at a dealer where I can also have my ca
I thought that they were listening to my wants and needs. I wanted to buy what will probably be my last car at a dealer where I can also have my car serviced.
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by mthandmt
Verified Customer
Verified Customer
Jul 11, 2025 -
Frank Boucher Kia Volkswagen of Racine responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Brad Sawatske
General Sales Manager
262-886-2886
I recently purchased a Kia and had an outstanding
experience working with Bryan. From the moment I walked into the dealership, he was professional, knowledgeable, and genuinely helpful. He took the t
experience working with Bryan. From the moment I walked into the dealership, he was professional, knowledgeable, and genuinely helpful. He took the time to answer all my questions, guided me through every step of the process, and made sure I was completely comfortable with my decision.
The dealership itself was clean, well-organized, and had a great selection of vehicles. Everyone I interacted with was friendly and respectful, creating a welcoming and stress-free environment. The entire process was smooth and efficient, with no pressure or unnecessary delays.
I couldn’t be happier with my new Kia, and I’m incredibly grateful to Bryan for making this such a positive experience. If you’re looking for a new vehicle, I highly recommend asking for Bryan – he truly goes above and beyond!
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by Dima
Mar 29, 2025 -
Frank Boucher Kia Volkswagen of Racine responded
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
Brad Sawatske
General Sales Manager
262-886-2886
The transaction went smooth.
No issues with car or finance. Nice sales person thank you.
No issues with car or finance. Nice sales person thank you.
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by 76KURT
Verified Customer
Verified Customer
Mar 28, 2025 -
Frank Boucher Kia Volkswagen of Racine responded
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Frank Boucher Kia Volkswagen of Racine!
Brad Sawatske
General Sales Manager
262-886-2886
Very please with the customer service got and very
satisfied with the car.thank you
satisfied with the car.thank you
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by philly5923
Verified Customer
Verified Customer
Mar 26, 2025 -
Frank Boucher Kia Volkswagen of Racine responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Brad Sawatske
General Sales Manager
262-886-2886
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very please with the customer service we got and very satisfied with the car Thank you
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very. Good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service
Mar 26, 2025 -
philly5923 responded
Very good customer service