Bryan Woodworth | Page 6

Excellent professional and courteous service Many of the service staff have been there 10 years are more and are knowledgable about different make/models and are able to provide input over the ph Many of the service staff have been there 10 years are more and are knowledgable about different make/models and are able to provide input over the phone as to wha the particular issue with a vehicle may be, what diagnostics need to be done, or to answer a simple question on a new car. For instance, where's the battery on this S60 model year 2013 versus 2005. Bryan Woodworth has been extremely helpful over a period of many years at the dealership. Sales staff, Mickael Pieter is a real pls to the sales fleet. He has sold me 2 cars over a period of 15 years. More

Print

Ralph D'Angelo. Great Sales and Service We just purchased our second Volvo from Ralph D'Angelo. It is always a pleasure working with Ralph. He makes car buying effortless. He listens to what We just purchased our second Volvo from Ralph D'Angelo. It is always a pleasure working with Ralph. He makes car buying effortless. He listens to what the customer needs and is able to match needs with the right car. We have worked with Ralph since 2009 and he is knowledgeable and efficient.The sales and service departments work very well together at Portland Volvo which is one of the many reasons we bought our second car here. The service staff is courteous and proactive. I have dropped by many times with questions or concerns and everyone is extremely helpful. Highly recommend this dealership to anyone looking for quality service. The customer really matters at Portland Volvo and it shows. More

Print

The Best! I have had my Volvo (5 of them) serviced at Portland Volvo. They are pleasant, explain the service to be done, ask for permission when something more I have had my Volvo (5 of them) serviced at Portland Volvo. They are pleasant, explain the service to be done, ask for permission when something more is recommended. The guys on the service desk are the best = A-One. Stewart Shuster More

Print

PROFESIONALISM EASE OFAPPOINTMENT,KNOWLEDGEABLE SERVISE WRITER,GIVEN REASONS FOR SERVICE INLAYMANS TERMS ,TREATED ME AS A VALUED LONG TERM CUSTOMER,WAS OFFERRED A EASE OFAPPOINTMENT,KNOWLEDGEABLE SERVISE WRITER,GIVEN REASONS FOR SERVICE INLAYMANS TERMS ,TREATED ME AS A VALUED LONG TERM CUSTOMER,WAS OFFERRED A LOANER CAR,MY CAR WAS READY WHEN THEY GAVE ME APPROXIMATE WAITING TIME,A GREAT EXPERIENCE OF PROFESSIONALISM More

Print

The check engine light appeared on my son's 1997 Volvo 850. He was needing to take it on a trip to Philadelphia the next day. In order to assure his and his family's safety, we took it to the dealership to a He was needing to take it on a trip to Philadelphia the next day. In order to assure his and his family's safety, we took it to the dealership to assess the problem. Bryan Woodworth assisted us and a diagnostic test was completed. The test revealed that the car was safe to take on that trip. Bryan assisted us promptly, courteously and personally exhibiting excellent customer service. He is an asset to your dealership and we remain faithful customers of Portland Volvo. More

Print

Long time, happy customer I have been going to Portland Volvo for Service and new vehicle purchases since I was in High School. I've gone from a 240, 740, 940, 850, V50, and no I have been going to Portland Volvo for Service and new vehicle purchases since I was in High School. I've gone from a 240, 740, 940, 850, V50, and now drive a Mom-mobile XC90 and just picked up a 2014 S60 courtesy of Ralph and the kickarss PV staff! He worked tirelessy to find my hubby a sweet ride. You guys rock! Also, love working with Bryan in the Service dept! More

Print

Outstanding Service Last Friday I brought my car in for a scheduled service..it was completed very quickly and I was back on the road in no time! Last Friday I brought my car in for a scheduled service..it was completed very quickly and I was back on the road in no time! More

Print

Extraordinary Service! Last Friday I had to bring in my XC70 because it wasn't starting properly. On this unexpected visit, I arrive to 3 smiling and welcoming faces, hard Last Friday I had to bring in my XC70 because it wasn't starting properly. On this unexpected visit, I arrive to 3 smiling and welcoming faces, hard to choose, but I went to Bryan because he's been there for nearly as long as I have been a customer. Not only do they take in my car. On a mome to notice, but after realizing the customer transport is busy, they immediately get me a loaner! After all of this happening on my way to work, I am just 10 minutes late. Service does not get better than that. Within an hour Bryan called and let me know what was wrong, most of which was covered under warranty on my 2010 model, again, amazing. They called again in the early afternoon as soon as it was ready and I picked up my perfectly running cat on my way home. When they say Volvo for life, Portland Volvo exemplifies why that is! I even talked my husband into switching from Audi, because their local service was terrible. Thank you Portland Volvo! Bryan, David, Joel, and Mike (Sales)!! More

Print

Like the concierge service at a five-star hotel. My over-10-year experience with Portland Volvo's service department has been, quite simply, amazing. This department consistently goes the distance t My over-10-year experience with Portland Volvo's service department has been, quite simply, amazing. This department consistently goes the distance to make certain that your Volvo runs always at it's very best. I trust each and every service department representative. In particular, Bryan Woodworth, with his innate understanding of Volvos and their owners, has earned my trust and gratitude, again and again. More

Print

Outstanding Customer Service! I love this Volvo dealership. * Easy to contact someone right away by phone - no waiting in a queue * Direct email address to the Service Rep. Who r I love this Volvo dealership. * Easy to contact someone right away by phone - no waiting in a queue * Direct email address to the Service Rep. Who responds back within the same day! * I can make an appt the same day for a service. *Car loaners are new cars, that I would be interested in purchasing *Car shuttle service to and from work while my car is being serviced. *Free car wash coupon! *Free Kureg coffee with a nice selection Everyone is friendly and engaging when I walk in making eye contact, smiling and willing to help. Im not approached by eager car salesman when Im window shopping, yet they are right there working at their desks ready to answer any questions I may have. The building is well lit and clean. They have a nice waiting room. They dont try to up sell me things I dont need. They only offer whats needed. And dont press when I say no thank you. It's another reason why I drive a Volvo. Im just a regular middle class working guy :) More

Print