Bryan Wingfield
Bryan Wingfield at Mike Murphy Ford Inc
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Bryan Wingfield

Service Advisor

Mike Murphy Ford Inc

565 West Jackson St.
Morton, IL 61550

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4.8
255 Reviews

Dealership Experience

10 yrs

Industry Experience

10 yrs

4.8

255 Reviews

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255 Reviews of Bryan Wingfield

November 27, 2024

Dealership Rating
Employee Rating

Nathan was very nice. He showed us many cars and explained all the options. He showed us how to use the options in the SUV we purchased. He was very patient and kind. I More

by Dawn
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Nov 29, 2024

Mike Murphy Ford Inc responded

Hello Dawn, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mike Murphy Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

October 24, 2024

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Employee Rating

Everybody was wonderful except the business manager Kurt he does not know what he's doing on the paperwork we got the clear coat and on the contract he put all the information incorrect after we purchase a More

by Wilson
Recommend Dealer
Yes
Oct 26, 2024

Mike Murphy Ford Inc responded

Hi Wilson, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (309) 263-2311 so we can assist you further.

October 18, 2024

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The service department was great and very efficient. Thank you for taking care of me. More

by JASONABURNETT
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2024

Mike Murphy Ford Inc responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Mike Murphy Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

September 18, 2024

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My only complaint is a dirty steering wheel and door handles after a service visit More

by rbronco51
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 21, 2024

Mike Murphy Ford Inc responded

Hi, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (309) 263-2311 when you have a chance. Thank you, and we look forward to hearing from you.

August 21, 2024

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I was disappointed that there were no loaners when I booked out almost four weeks. I was very disappointed when my car was not even vacuumed. More

by NANCYWRAIGHT
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 24, 2024

Mike Murphy Ford Inc responded

Thank you, Nancywraight, for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience at Mike Murphy Ford. We take our customers’ comments seriously so we hope that you’ll give us a call at (309) 263-2311 so we can understand exactly what went wrong. Thank you for your honest feedback and we hope to hear from you soon.

August 18, 2024

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They kept my truck for a month and still drives terrible not happy at all More

by shawngto70
Service Price Transparency
Workmanship
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Recommend Dealer
No
Aug 20, 2024

Mike Murphy Ford Inc responded

Shawngto70, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. We did provide you with a vehicle to drive while your truck was in the shop so we could keep your vehicle a little longer to try and determine the issue. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Again thank you for your feedback and don't hesitate to call us to discuss any issues you are still having with your truck. Mike Murphy Ford

July 31, 2024

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Great service! Very friendly and helpful. Easy to setup an appointment. Prompt & reliable with excellent communication. More

by JENNALISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2024

Mike Murphy Ford Inc responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 11, 2024

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I have purchased several vehicles from Mike Murphy Ford. The sales and service teams are top notch. More

by Dawgpound68
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Levi Smith

Jul 12, 2024

Mike Murphy Ford Inc responded

Reviews like yours provide encouraging feedback. At Mike Murphy Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

June 30, 2024

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Amazing service. Was able to drop off my car for service with ease. The work was done quickly and efficiently. I always recommend Mike Murphy Ford More

by funinthesun12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2024

Mike Murphy Ford Inc responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 21, 2024

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We have always had good service. Quick and prompt and done well. Will be back. More

by BRADPARNHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2024

Mike Murphy Ford Inc responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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