Bryan Sullivan
Bryan Sullivan at Certified Benz & Beemer
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Bryan Sullivan

Service Advisor

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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5.0
87 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

33 yrs, 2 mos

5.0

87 Reviews

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87 Reviews of Bryan Sullivan

January 28, 2025

Dealership Rating
Employee Rating

Bryan Sullivan, Service Advisor, is always a joy to work with, and the guys in service have always done a great job for me. More

by xroadracer45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2025

Certified Benz & Beemer responded

Dear xroadracer45: We love to hear from our repeat customers! Thanks for sharing how helpful Bryan and the Service Department have been when your vehicle needed attention. We are grateful for your continued support and look forward to being there for you in the future.

January 28, 2025

Dealership Rating
Employee Rating

My partner purchased from Benz and Beemers A few years ago and loved the experience. When we drove up (on the sidewalk, no less) Jamie came out to greet us with a smile and told us where to park. He then More

by knezzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2025

Certified Benz & Beemer responded

Dear knezzy: What a wonderful review! Thanks so much for letting our customers know about your wonderful car buying experience. We are glad that Jamies and the CBB team were so friendly and helpful with your BMW purchase. We really appreciate your support as well as your recommendation of CBB to others. Please let us know when we can ever assist you again in the future.

January 26, 2025

Dealership Rating
Employee Rating

Everyone was super helpful and answered all my questions. The vehicle was immaculate as advertised and I was in and out in just a few hours. More

by Joe.rivera18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Herbranson , Jared Dragon

Jan 29, 2025

Certified Benz & Beemer responded

Dear joe.rivera18: We could not be happier to hear that your BMW purchase was so quick and easy. Thanks so much for giving CBB the opportunity to earn your business. We look forward to providing you with another 5 Star experience on your next visit.

January 24, 2025

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Employee Rating

Clean, efficient, kind and respectful. Brian is an ace in customer service. Excellent customer service More

by kmwlostpond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2025

Certified Benz & Beemer responded

Dear kmwlostpond: We really appreciate you sharing your positive feedback with us. It's great that Bryan and the CBB Service team helped you have a 5 Star experience. Thanks so much for your business and we look forward to being there for you in the future.

January 22, 2025

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Employee Rating

My husband and I were not planning to buy but Graysen was so patient when we asked to see almost every car. We ended up finding my dream car! Graysen walked us through the entire process. I never thought buy More

by Echansenaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2025

Certified Benz & Beemer responded

Dear Echansenaz: You are very welcome and thank you for taking the time to detail your superb car buying experience working with Graysen and Claudio. We are delighted that they took the time to make sure you were comfortable with your first luxury car purchase. We really appreciate the opportunity to earn your business as well as your kind recommendation of CBB to others. Please do not hesitate to let us know when we can ever assist you again in the future.

January 16, 2025

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Employee Rating

The service was very quick and I was able to easily reschedule earlier in the week which was great More

by robertsbaily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2025

Certified Benz & Beemer responded

Dear Robertsbaily: Thanks so much for sharing your positive feedback regarding our Service Department. We appreciate the opportunity to earn your business and look forward to being there for you in the future.

January 13, 2025

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Employee Rating

Tristin was so easy to work with and very friendly. We test drove one car. Afterward, he showed us several others that might fit into what we were looking for. Then we left without any pressure appl More

by costseg@costsegstudy.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sara Al Taay, Gary Tate , Tristin Watson

Jan 15, 2025

Certified Benz & Beemer responded

Dear costseg@costsegstudy.com: We love to hear from our repeat customers and cannot thank you enough for taking the time to detail your most recent purchase working with Tristin. It's great to hear that you appreciated our comfortable, zero pressure process as well as our Service Department. We are grateful for your kind words and continued support. We sincerely look forward to the pleasure of helping you again with our Service Department and when you are back in the market for your next vehicle.

January 12, 2025

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Employee Rating

There was excellent communication from my salesman Matt Marlowe before, during and after my purchase of a 2013 M3 BMW. Initially, Matt immediately sent me a personal walk around video of the car I purchase More

by Michael Adkison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 14, 2025

Certified Benz & Beemer responded

Dear Michael Adkison: We strive to provide our customers with outstanding service and are delighted that you appreciated that from Matt. We are glad that he was so friendly and helpful with your BMW purchase. Thanks so much for choosing CBB and we look forward to the pleasure of serving you again.

January 11, 2025

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Employee Rating

Wouldn’t trust anyone else but Certifies to service my vehicle. Bryan is my advisor. He’s honest and very friendly. More

by Dani M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2025

Certified Benz & Beemer responded

Dear Dani: Thanks so much for your 5 Star review! We are delighted to hear that you love using our Service Department and that Bryan does such a good job as your advisor. We appreciate your business and look forward to being there for you in the future.

January 09, 2025

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Employee Rating

My service provider was really helpful and efficient and was able to get the job done. More

by Brianna.hoffman1
Recommend Dealer
Yes

Other Employees Tagged: I can’t remember the name of my service provider

Jan 10, 2025

Certified Benz & Beemer responded

Dear Brianna.hoffman1: We are glad to hear that Bryan and the CBB team were able to help you with your service needs. Thanks so much for choosing CBB and we hope to have the opportunity to serve you again in the future.

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