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Bryan Sullivan
Refer Me
82 Reviews
Dealership Experience
10 yrs, 1 mo
Industry Experience
33 yrs, 1 mo
82 Reviews
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82 Reviews of Bryan Sullivan
January 13, 2025
Tristin was so easy to work with and very friendly. We test drove one car. Afterward, he showed us several others that might fit into what we were looking for. Then we left without any pressure appl We test drove one car. Afterward, he showed us several others that might fit into what we were looking for. Then we left without any pressure applied to us. So, we came back the next day and bought the car we test drove! This is the second consecutive car I have bought at this dealership. The culture there is not typical of automobile dealerships - in a good way! Also, the service department is top notch and very honest. They once quoted my daughter who has a 2013 BMW $900 for a new sunroof motor. After taking the car in to do the repair, they discovered that it was just broken weather stripping that was stopping the sunroof from moving and fixed it for $100. As a result, even though they are farther away from where I live than a BMW Dealership, I will go out of my way to have service done here. More
by costseg@costsegstudy.com
Other Employees Tagged: Sara Al Taay, Gary Tate , Tristin Watson
January 12, 2025
There was excellent communication from my salesman Matt Marlowe before, during and after my purchase of a 2013 M3 BMW. Initially, Matt immediately sent me a personal walk around video of the car I purchase Marlowe before, during and after my purchase of a 2013 M3 BMW. Initially, Matt immediately sent me a personal walk around video of the car I purchased, and responded to my follow up questions. He also sent me the Carfax history report of the car before I even asked. More
by Michael Adkison
Other Employees Tagged: Chris Nall, Mark Miller, Steve Ede, Claudio Escobedo, Matt Marlowe
January 08, 2025
Ever been broken down on Christmas Eve? I have, yes, this December 24th, 2024. And (I will not swear at the a**hol* that tried to jump start my Rover while also charging the battery) then t I have, yes, this December 24th, 2024. And (I will not swear at the a**hol* that tried to jump start my Rover while also charging the battery) then tow your car to the crack team of repair elves at CBB? Well the Grinch was outta luck because the CBB Christmas Ninja techs were ready like some sort of deadly, troubleshooting elves. Yep. Ninja Elves. My service advisor Bryan called me on his candy cane communicator and advised that in fact, my starter and battery had been smoked. The elves didn’t disappoint, because by Monday we were driving outta that joint. The lesson here is very clear. Do not let your wife’s xxxxxxx husband anywhere near anything! More
by Danbryanharris
December 27, 2024
I will like to thank the entire service team at Certified Benz and Bimmer. These guys are first class the entire way, from locating a part no one had, coordinating the logistics of towing the vehicle to Cer Benz and Bimmer. These guys are first class the entire way, from locating a part no one had, coordinating the logistics of towing the vehicle to Certified, providing a shuttle to pick up the vehicle after repairs. All in a days work for these guys. Big ups to Bryan and team. More
by Debo
December 20, 2024
CBB was a pleasure to deal with. Both sales and service are attentive, friendly and helpful. They are straightforward and have a good inventory of high end cars. This is my second Both sales and service are attentive, friendly and helpful. They are straightforward and have a good inventory of high end cars. This is my second purchase with them and have used the service department as well. More
by Shone
Other Employees Tagged: Jamie Herbranson, Claudio Escobedo
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