Bryan Sullivan
Bryan Sullivan at Certified Benz & Beemer
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Bryan Sullivan

Service Advisor

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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5.0
64 Reviews

Dealership Experience

9 yrs, 11 mos

Industry Experience

32 yrs, 11 mos

5.0

64 Reviews

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64 Reviews of Bryan Sullivan

November 21, 2024

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Employee Rating

Service is not cheap but it is excellent. My service advisor communicates well and the video of the car is greatly appreciated. More

by jedmoore1
Service Price Transparency
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Recommend Dealer
Yes

November 20, 2024

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My first experience with the service department was excellent. My appointment was for an oil change but I every faith that when I need more in-depth service, I guy will be handled with knowledge and p More

by Dawn
Service Price Transparency
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Recommend Dealer
Yes

November 15, 2024

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Great place, Bryan was extremely proficient and helpful with the service and warranty on my GLE amg. More

by Marc
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Recommend Dealer
Yes
Nov 17, 2024

Certified Benz & Beemer responded

Dear Marc: Thanks so much for the 5 Star review! We are glad that you appreciated Bryan's friendly and helpful customer service. We are grateful for your business and look forward to being there for you in the future.

November 15, 2024

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Took my car in for service for warranty claim through a third party after getting a fake diagnostic from another company and waiting over four weeks for work ti get completed. I Was greeted on the phone wi More

by rondye1
Service Price Transparency
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Recommend Dealer
Yes
Nov 17, 2024

Certified Benz & Beemer responded

Dear rondye1: On behalf of Bryan and CBB, you are very welcome! Thanks so much for sharing your compliments of Bryan's integrity and outstanding customer service. He is a valuable member of our team, and we will be sure to share your comments with him. We are grateful for your high praise and support. We look forward to the pleasure of assisting you again in the future.

November 14, 2024

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They have a friendly staff that accomodates all of your needs in an efficient manner. More

by karim
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Recommend Dealer
Yes
Nov 17, 2024

Certified Benz & Beemer responded

Dear karim: We really appreciate the opportunity to work with you in our Service Department. Thanks so much for your kind words and support. Please let us know when we can provide you with another 5 Star experience in the future.

October 31, 2024

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I took my C8 into the dealership with a challenge they probably have not had before an electrical nightmare. I had my doors done custom lambo style and after a year they had a major fail. Windows wou More

by davemanahl
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 01, 2024

Certified Benz & Beemer responded

Dear davemanahl: You are very welcome and thank you for sharing your moist recent experience with our Service Department, We are delighted that Bryan and the CBB team were able to fix your issues. Thanks so much for your continued support. We look forward to being there for you to assist =with all of your future automotive needs.

October 28, 2024

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Great service, no xxxxxxxx, easy to work with. Would by another car from Andy and Benz & Beemer More

by Scuzi23
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl, Sara Al Taay

Oct 31, 2024

Certified Benz & Beemer responded

Dear Scuzi23: We really appreciate your 5 Star review! Thanks for letting our customers know how easy if was to make your recent purchase. We are grateful for your business and excited that you may intend to return for your next vehicle. We will aim to provide you with another high-quality experience when you do.

October 25, 2024

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As always you provided great service and kept me informed from start to finish. The service advisor was very good at providing great information. Thank you 😊 🙏 More

by Ceirecon
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Recommend Dealer
Yes
Oct 27, 2024

Certified Benz & Beemer responded

Dear Ceirecon: You are very welcome and thank you for your continued support. We are glad that Bryan and the CBB team in the Service Department continue to provided you with excellent customer service. Please let us know when we can ever assist you again.

October 24, 2024

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Brian and Steven really know what they are doing. My mini was taken care of for items that 2 dealer service departments didn't fix. They fair in their estimates and I will be a customer of theirs as More

by Ter.heaps
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Steve Ede

Oct 26, 2024

Certified Benz & Beemer responded

Dear Ter.heaps: We cannot thank you enough for listening to your friend and coming to Certified Benz & Beemer to have your car serviced. It's great that you appreciated our fair prices as well as the awesome customer service that Bryan and Steve provided for you in our Service Department. Your kind words and support mean so much to us. Please let us know when we can ever assist you again.

October 24, 2024

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Employee Rating

Everything service are worth everything. Thank you Bryan for everything and thank you till now for sticking with me. More

by Patrick Shema
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Ede , Steve and Bryan are my legends

Oct 26, 2024

Certified Benz & Beemer responded

Dear Patrick Shema: On behalf of Bryan and Certified Benz & Beemer, you are most certainly welcome! We are grateful for your very kind words and support. Please let us know when we can ever assist you again in the future.

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