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Lexus of Oxnard

Oxnard, CA

2.6
17 Reviews

1640 Auto Center Drive

Oxnard, CA

93036

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17 Reviews of Lexus of Oxnard

August 20, 2024

Stay away from this dealership, service was horrible. They said that you can bring your oil change coupon but after oil change did not take the coupon. I never asked for tire rotation but they did it and More

by rajnichaudhari59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Ayala, Celeste Ramirz
June 14, 2024

STAY AWAY FROM THESE INCOMPETENT MORONS. I purchased a car from these idiots on 4/16/24. I came back that day and realized that the dealer salesman had mounted the incorrect plates and pl More

by aladadyanaper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos Canon, Bryan Lawrence
April 12, 2024

Purchased on 4/09/24 Sales staff very good and professional. Communication might have been a little better bit was ok. Finance manager very poor. Lawrence. Cold and arrogant. Was ready to l More

by Dillonjohn1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance Lawrence no stars. , Ray Navarrete, Jr., Bryan Lawrence
October 03, 2023

Ray and Carlos were both extremely helpful. Ray went out of his way to give me a ride to the dealership and provided towing. Paperwork was fast, and the upcharges were within reason - ultimatel More

by B3CHANG3D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Navarrete, Jr., Carlos Canon
May 06, 2023

I really enjoyed the service provided by Lexus of Oxnard and Kevin Tapia. The pre-owned car that I purchased was in excellent condition and a perfect fit for my needs. Also, the overall experience was smo More

by Neil T
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Tapia
February 25, 2023

Always check your deal and everything should be in paper. I was told to wait for a 15 days for the car to ship. I waited 1 and a half months. Fast forward I asked them to give me a different car of a differe More

by negimagssss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Accounts team
Mar 02, 2023 -

Lexus of Oxnard responded

Hello, Thank you for taking time to leave a review. We want all of our customers to feel they receive a 5-star experience with our dealership, and we're sorry this has not been the case for you. Your review has been relayed to the appropriate team members to look into this. In the meantime, please feel free to contact us directly at the provided information. Thank you. Anna Zielsdorf, Customer Relations Manager annaz@lexusofoxnard.com

February 17, 2023

I purchased a 2022 Lexus Hybrid. Carlos was awesome going over the coverage of the car. I wanted to protect my investment and purchase the extended warranty’s. This gave me peace More

by Seaportlane54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Canon
September 01, 2022

Horrible. They try and scam you out of an extra 4K for a paint protection and GPS package on top of their inflated price. Carmax is better, and that's saying a More

by lucyvo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Antonio Cuellar
March 04, 2022

I have just made my permanent move to Ventura. I have been a Lexus Owner for 30 plus years. I have contacted Oxnard Lexus on 3 or 4 occasions since I have lived here and have been pleasantly s More

by Jazchaz Ranch
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Hernandez, Angelo Hu
February 16, 2022

I reached out to Lexus of Oxnard via internet. I provided my phone and email. The dealership proceeded to have 2 sales associates call me right away. I had a variety of questions about a car I saw More

by George
Recommend Dealer
No
Employees Worked With
Jennifer Rojas
1