Bryan Kufalk
Bryan Kufalk at Russ Darrow Chrysler Dodge Jeep RAM of Madison
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Bryan Kufalk

Service Advisor

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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5.0
53 Reviews
5.0

53 Reviews

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53 Reviews of Bryan Kufalk

March 13, 2025

Dealership Rating
Employee Rating

Good response to service needs. The service department is courteous, explains service needs and services the auto quickly. More

by janisfrederking
Service Price Transparency
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Recommend Dealer
Yes
Mar 13, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Pat Deery pat.deery@russdarrow.com

March 13, 2025

Dealership Rating
Employee Rating

0 communication between sales and management, the sales guy was a bothersome guy who did nothing but talk and lie about what they did and did not have available. We found a new car at a competitor in anoth More

by ccisap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Keith Norris

March 09, 2025

Dealership Rating
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Great service provided by Bryan and technicians. Always very helpful and interested in my concerns and questions about my truck. More

by VINCE.44
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 09, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your business and this review. We're happy to hear Bryan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Pat Deery pat.deery@russdarrow.com

March 03, 2025

Dealership Rating
Employee Rating

Professional and expert advice, easily setup appointments and schedule maintenance, quickly diagnosing and solving problems More

by s1manolache
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Ziegler, Rob Jensen

Mar 03, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Pat Deery pat.deery@russdarrow.com

February 27, 2025

Dealership Rating
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To my knowledge this dealership do not have customer loaner cars, yes, dead electrical problem happened on weekend, dealership did not stock battery for this jeep. Per looking up problem on pc, seems it More

by MRTJMO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Ziegler

Feb 27, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Pat Deery pat.deery@russdarrow.com

February 23, 2025

Dealership Rating
Employee Rating

Thanks for your high quality fast service! I like car wash service after oil change. More

by JHOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Pat Deery pat.deery@russdarrow.com

February 22, 2025

Dealership Rating
Employee Rating

Bryan was courteous and knowledgeable. The waiting time was acceptable. The overall experience was above expectation. More

by rjchrist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Pat Deery pat.deery@russdarrow.com

February 15, 2025

Dealership Rating
Employee Rating

Very pleased. With the video he sent me on my car very helpful thank you. More

by BJHNS1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Pat Deery pat.deery@russdarrow.com

February 12, 2025

Dealership Rating
Employee Rating

Jessica, and the technicians & cashier were great to work with. Very friendly people who care about their customers. Changing from my local service center to Russ Darrow. Thank you for helping me work with t More

by DS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Jensen, Jessica Minor

Feb 12, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. Your feedback and rating mean a lot to us. We're glad that Jessica and our team were able to help, and we hope to see you again! Pat Deery pat.deery@russdarrow.com

February 10, 2025

Dealership Rating
Employee Rating

Very friendly staff. Comfortable waiting area. Very informative of things that need to be done with your vehicle. More

by RICKYB61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you, Ricky, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Pat Deery pat.deery@russdarrow.com

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