Bryan Ferraez

Bridgewater Chevy is the best service department I’ve been to. I am a female and was by myself and never felt pressured or taken advantage of. Thank you been to. I am a female and was by myself and never felt pressured or taken advantage of. Thank you More

by giovannaboto Verified Customer Verified Customer

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I’m 44 years old I’ve started at Buick in greenbrook than when my sales rep moved too Bridgewater Chevy I moved as well it’s been 20 years and serval cars later. This is a family business and the father does when my sales rep moved too Bridgewater Chevy I moved as well it’s been 20 years and serval cars later. This is a family business and the father does not play about his loyal customer's if I ever had an issue I would go to the sister or the father. I like this company I really hope they never change and continue to stay committed to their customers until I purchase my final car at 50. 6 more years to go. I’ve noticed businesses change when they hire new folks so we will see but for now I give them a 10 in all departments. More

by Tamika Jihad Verified Customer Verified Customer

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Noah as always helped my wife and I get into a new car. He always goes above and beyond for us and the service is next level. Thank you! He always goes above and beyond for us and the service is next level. Thank you! More

by toweys16 Verified Customer Verified Customer

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Everyone at the dealership was wonderful , Kenny was very pleasant the waiting area was clean and they had drinks and snacks pleasant the waiting area was clean and they had drinks and snacks More

by jbern29 Verified Customer Verified Customer

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Bridgewater Chevrolet Dealership sold a possible Lemon & has been holding my vehicle for 95 days. No resolution, no answers, no rectification. Sharing my experience with Bridgewater Chevrolet Dealership has been holding my vehicle for 95 days. No resolution, no answers, no rectification. Sharing my experience with Bridgewater Chevrolet Dealership on Us-22 here- as I have received no response from service OR management regarding my 2020 Silverado, which I purchased from this dealership in January 2023. Since July 13, 2024, when the truck randomly stalled in the middle of a highway, my truck has since then been in the shop for an astounding 95 DAYS without a resolution. GM engineers have not only been unable to pinpoint the issue, but the dealership themselves (Bryan Ferraez, Bryan Palma, Anthony Basilici, David Ferraez) have been leaving me completely in the dark. For almost ONE HUNDRED DAYS. A vehicle I am paying for monthly to this day. On September 28th, Bryan Ferraez responded to an email I had sent to multiple others, stating he will have the situation taken care of or at least looked at by that Monday. I have NOT received any form of an update from Bryan or any of the others since. Currently, there's an ongoing TAC case, but GM has not approved a buyback, opting instead to keep "investigating the problem". As a customer who relies on this vehicle for both personal and business use, the prolonged downtime has resulted in lost opportunities and income. The entire experience has been deeply disturbing and UNETHICAL. Communication has been challenging; I've often found myself having to make multiple follow-up calls, which even then leaves me with no answers. As a loyal Chevy customer, this situation has left me questioning my brand loyalty, especially since this is my third Silverado, and after my experience, it may very well be my last. I will be going public from this point on, sharing this experience with anyone who is in the market for a vehicle, and as for those contemplating purchasing from Bridgewater Chevrolet on US-22, I highly advise you spend your well earned money elsewhere. More

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The service agents who met with me to review my electric vehicle service needs were very helpful, professional and attentive to providing me with knowledgeable information on how my vehicle should be servic vehicle service needs were very helpful, professional and attentive to providing me with knowledgeable information on how my vehicle should be serviced. Upon completion of my service appointment I was very pleased with my experience and my vehicle drives much better after being serviced. Thank you all. More

by APENDLEY Verified Customer Verified Customer

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everyone was very nice and helpful . waiting area was very clean , my car was finished quickly waiting area was very clean , my car was finished quickly More

by jbern29 Verified Customer Verified Customer

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Noah was great! He explained everything in detail to us regarding our new lease. Also, Noah was very patient in teaching us how to use the new options on our new Equ He explained everything in detail to us regarding our new lease. Also, Noah was very patient in teaching us how to use the new options on our new Equinox. Mike, in the finance department was very detailed. The Bridgewater Chevy Team and operation is first class! Only complaint! No decaf coffee! More

by johndekalb Verified Customer Verified Customer

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service dept. was great . but the prices are getting to high . love going there but may have no choice but to look elsewhere for less expensive options was great . but the prices are getting to high . love going there but may have no choice but to look elsewhere for less expensive options More

by jbern29 Verified Customer Verified Customer

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The dealership was extremely professional. There was no arm twisting. Just the facts! Just the price! There was no arm twisting. Just the facts! Just the price! More

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