Bryan Coomes
Bryan Coomes at Wood Nissan Lee's Summit
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Bryan Coomes

Sales

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.6
48 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

5 yrs, 6 mos

4.6

48 Reviews

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48 Reviews of Bryan Coomes

February 21, 2025

Dealership Rating
Employee Rating

Nickeled and dimed on price, and then didn’t honor oil changes and tire rotations in the first 2 years. More

by CTG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kolten Ferrier

February 01, 2025

Dealership Rating
Employee Rating

Bryan was very helpful and courteous, he made sure I was happy with my purchase and followed up with me to see how everything was going with my car. I will recommend this dealership to everyone. Thanks aga More

by margolove214
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2025

Wood Nissan Lee's Summit responded

Thank you, Margo! We're so glad to hear that Bryan provided you with helpful and courteous service. Ensuring our customers are happy even after their purchase is what we strive for! We truly appreciate your recommendation and your kind words. Enjoy your new car, and let us know if we can help with anything in the future!

January 18, 2025

Dealership Rating
Employee Rating

Brian Croomes and EJ got me in & out in about 2 hours. I was pre approved the day before which made for an easy Saturday morning for me. I would highly recommend this location as I plan to do all of my fu More

by Dulce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: EJ Laux

Jan 21, 2025

Wood Nissan Lee's Summit responded

I'm happy to hear they had you in and out quickly! Thank you for the feedback we greatly appreciate it!

January 10, 2025

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Employee Rating

Avoid this place like the plague…. Horrible, horrible business. They have tried to cover their tracks on here and by emailing us saying they will call to make things right with us but More

by Jerry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Buddy the service manager

January 06, 2025

Dealership Rating
Employee Rating

Sales was easy to with and finance was a breeze to work with. Highly recommended. More

by Tylerchristic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: EJ Laux

Jan 07, 2025

Wood Nissan Lee's Summit responded

I'm happy to hear my team took good care of you! Thank you for the kind review we greatly appreciate it!

January 06, 2025

Dealership Rating
Employee Rating

Excellent customer service! Felt like I was a valued customer and taken care of the right way. More

by Soonerjohnnyc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 07, 2025

Wood Nissan Lee's Summit responded

We strive to be the best team for our customers so they get the best service! Thank you for the kind review we greatly appreciate it!

January 02, 2025

Dealership Rating
Employee Rating

They lied about my down payment amount, drove 2 hours to find out it was more than they said. Then the vehicle needed ran thru 71 point inspection and found problems. They kept trying to doctor the paper wo More

by Jerry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 04, 2025

Wood Nissan Lee's Summit responded

Thank you for taking the time to share your experience with us. We sincerely apologize for the frustrations and inconvenience you encountered during your recent visit. Providing a transparent and trustworthy experience is extremely important to us, and it's clear we fell short in meeting your expectations. We take your concerns seriously, including the issues with the down payment, inspection process, vehicle repairs, and the condition of your fuel door. This is certainly not the level of service we strive to provide, and we regret any miscommunication or mishandling that may have occurred. We would greatly appreciate the opportunity to make this right. Please reach out to our management team directly at 816-600-4000 so we can discuss your concerns in more detail and work towards a resolution. Thank you again for your feedback, and we hope to have the chance to restore your confidence in our dealership.

December 24, 2024

Dealership Rating
Employee Rating

The smoothest purchase of a car I have ever had! They were responsive, always had the car ready. They put new tires on it, it has an incredible warranty for a used car and they detailed it right bef More

by Ann C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: EJ Laux

Dec 28, 2024

Wood Nissan Lee's Summit responded

I'm happy to hear Bryan had the car ready to go upon arrival and got your daughter into a new vehicle! Thank you for the kind review we greatly appreciate it!

December 15, 2024

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Employee Rating

A smooth visit interacting with multiple members of the team. All my questions were answered. We had a good conversation about trade in and purchasing our new vehicle. We are pleased. More

by Rjmcdermott7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 20, 2024

Wood Nissan Lee's Summit responded

I'm happy to hear my team took good care of and made sure to answer any questions you had! Thank you for the feedback we greatly appreciate it!

October 26, 2024

Dealership Rating
Employee Rating

They worked with me to help me find the car I wanted in the price range I was looking for. More

by vstambersky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 31, 2024

Wood Nissan Lee's Summit responded

We do our best to make sure our customers are well taken care of! Thank you for the feedback it's greatly appreciated!

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