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Bryan Adams
Bryan Adams at Audi Des Moines

Bryan Adams | Page 5

Service Advisor

Audi Des Moines

5190 Merle Hay Rd
Johnston, IA 50131

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4.8
421 Reviews
4.8

421 Reviews

Write a Review

421 Reviews of Bryan Adams

January 11, 2024

Dealership Rating
Employee Rating

Very friendly and explained everything. Didn't try to hard sell. It was nice to get a clean car back More

by rpvanscoy
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

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Jan 12, 2024

Audi Des Moines responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Brett Schettler General Manager

January 11, 2024

Dealership Rating
Employee Rating

Smooth, friendly and professional Great experience, best dealership, clean and pu Great experienced professional staff. Look forward to returning to the dealership with my 3 other Audis. More

by cardaone
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

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Jan 11, 2024

Audi Des Moines responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Des Moines to be a positive one. Please don't hesitate to reach out if you need anything else. See you soon! Best Regards, Brett Schettler General Manager

January 11, 2024

Dealership Rating
Employee Rating

Aces across the board! Responsive getting me in the same day and completing car issue within a few hours. Bryan is ACES More

by OIY1620
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

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Jul 05, 2024

Audi Des Moines responded

Thank you for choosing Audi Des Moines. Your feedback and rating mean a lot to us. We're glad Bryan was able to help, and we hope to see you again! Best Regards, Brett Schettler General Manager

January 11, 2024

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Employee Rating

We've never had any issues. They have always worked well with us. We are happy with the dealership. More

by J.KOOIKER3
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

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Jan 11, 2024

Audi Des Moines responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Bryan, and don't hesitate to let us know if we can be of further assistance. Best Regards, Brett Schettler General Manager

January 11, 2024

Dealership Rating
Employee Rating

It was a good experience. Brian was super helpful. The service was fast and accommodating. More

by Nicolehoffman1981
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

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Jan 11, 2024

Audi Des Moines responded

Thank you for your business and this review, Nicole. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Brett Schettler General Manager

January 11, 2024

Dealership Rating
Employee Rating

Professional and courteous. Great response and time management I really appreciated the service center being ready for me at time of appointment with a loaner car ready to go. I More

by lipscombcrew
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

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Jan 11, 2024

Audi Des Moines responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Bryan and don't hesitate to let us know if we can be of further assistance. Best Regards, Brett Schettler General Manager

January 10, 2024

Dealership Rating
Employee Rating

Timely service. I was able to get an appointment quickly. Service personnel were prompt and helpful. More

by MONAURALUS
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

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Jan 11, 2024

Audi Des Moines responded

Thank you so much for your excellent review! We are so glad that Bryan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Des Moines to be positive. Please don't hesitate to reach out if you need anything else. Best Regards, Brett Schettler General Manager

January 10, 2024

Dealership Rating
Employee Rating

Great at everything, except under the terms of Audi's prepaid service agreement, a loaner car is supposed to be made available. My service advisor worked out travel arrangements for me. A friend of mine More

by CYBADGER60
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

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Jan 11, 2024

Audi Des Moines responded

Cy, Thank you for taking the time to share your thoughts on working with Bryan and our team. We're glad to hear we delivered such a great experience! Best Regards, Brett Schettler General Manager

January 10, 2024

Dealership Rating
Employee Rating

Prompt service, thorough inspection, every thing was well explained. They were accommodating to my schedule and flexible with the loaner car. One criticism More

by LTYRNI
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

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Jan 11, 2024

Audi Des Moines responded

Thank you so much for your excellent review! We are so glad that Bryan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Des Moines to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Brett Schettler General Manager

December 23, 2023

Dealership Rating
Employee Rating

He's always very attentive, knows how to listen to customers needs, quickly addresses the issue and never makes me feel overwhelmed. Very highly recommended Bryan to anyone! More

by HOWELM11
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

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Dec 27, 2023

Audi Des Moines responded

It's great to hear that Bryan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Des Moines! Best Regards, Brett Schettler General Manager

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