Bryan Adams | Page 34

Have been a customer for many years despite the fact that I live 150 miles away. I have two very good dealerships nearby. Speaks volumes I live 150 miles away. I have two very good dealerships nearby. Speaks volumes More

by prasnad54 Verified Customer Verified Customer

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Wonderful experience as always. Really appreciated the video following my scheduled maintenance. The entire department did an excellent job of maintaining social distancing and cleanliness. video following my scheduled maintenance. The entire department did an excellent job of maintaining social distancing and cleanliness. More

by MICHAELHUPPERT57 Verified Customer Verified Customer

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The service of an oil change was done quickly. The video of the cars belly was really a nice feature. I could actually see the parts and how they were performing. No high pressure to do other services fro of the cars belly was really a nice feature. I could actually see the parts and how they were performing. No high pressure to do other services from a quality staff. Impressive! More

by ChasEllis Verified Customer Verified Customer

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I brought my vehicle in to have service done. They got right on it and took care of me. Excellent service as always. Love Audi Des Moines. right on it and took care of me. Excellent service as always. Love Audi Des Moines. More

by Rue Verified Customer Verified Customer

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Service Team was great and friendly! Took good care of me. Diagnosed the problem and came up with a good plan. That’s all folks! me. Diagnosed the problem and came up with a good plan. That’s all folks! More

by R.CONNOLLYJR Verified Customer Verified Customer

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Classy, professional, and accommodating I love my Q5. I Classy, professional, and accommodating I love my Q5. I have had it 9 years. As it gets older the repairs / maintenance gets more expensive. That is Classy, professional, and accommodating I love my Q5. I have had it 9 years. As it gets older the repairs / maintenance gets more expensive. That is the only negative. More

by jshouge Verified Customer Verified Customer

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Service advisor boarderline rude and even basically called me a liar stating I didn’t mentioned a primary problem I had been having despite That was 50% of why I wanted the cars alignment done. Left ha called me a liar stating I didn’t mentioned a primary problem I had been having despite That was 50% of why I wanted the cars alignment done. Left having an Audi 3 years ago partially due to the service at your dealership and was once again reminded why I’ll be using another shop or even driving to KC or Chicago if I need a dealership visit. More

by JSMITHDMI Verified Customer Verified Customer

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They did a great job. Very polite. Didnt have to come back, last time I had to come back in for an error. Very happy with last service work. back, last time I had to come back in for an error. Very happy with last service work. More

by FISHWALKER69 Verified Customer Verified Customer

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As always service was great complete with Audicam. Service advisors very helpful. Used a loaner car which they had ready for me.. Treated like a real customer! Service advisors very helpful. Used a loaner car which they had ready for me.. Treated like a real customer! More

by bgever1 Verified Customer Verified Customer

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Courteous, efficient, and well done. This was my first service visit to Audi DSM for my new A4. What blew me away was the text message from the technician, Jared Schultz, which had a lin This was my first service visit to Audi DSM for my new A4. What blew me away was the text message from the technician, Jared Schultz, which had a link to a video of his inspection of my car, and a second text which had the vehicle inspection report. Amazing. This was also communicated to me via e-mail. Bryan did a great job checking the car in, communicating with me during the service, and letting me know when the car was ready to be picked up. Very professional. More

by gmjudge3 Verified Customer Verified Customer

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