Bryan Adams
Bryan Adams at Audi Des Moines

Bryan Adams | Page 12

Service Advisor

Audi Des Moines

5190 Merle Hay Rd
Johnston, IA 50131

Contact Me
4.8
421 Reviews
4.8

421 Reviews

Write a Review

421 Reviews of Bryan Adams

July 15, 2022

Dealership Rating
Employee Rating

Everyone worked with me to make a great experience. I got the car I wanted and am happy with my purchase More

by SUSAN1KIDD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2022

Audi Des Moines responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Audi Des Moines!

July 10, 2022

Dealership Rating
Employee Rating

I was treated professionally throughout the entire transaction by everyone I came in contact with at Audi Des Moines. More

by LIZLARSON21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Meza, Anando Sacic , Fatima and Robin

Jul 11, 2022

Audi Des Moines responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 01, 2022

Dealership Rating
Employee Rating

Work was completed on time and as promised. The Staff was friendly and professional. Thanks More

by MSSMITH93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wesley Prudencio , Katie Cross

Jul 05, 2022

Audi Des Moines responded

Ms. Smith, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 18, 2022

Dealership Rating
Employee Rating

People were awesome. Service to my vehicle was great. My only issue is that if a problem comes up you aren't updated on why it is taking longer than expected More

by WILS54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wesley Prudencio , Katie Cross

May 20, 2022

Audi Des Moines responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Audi Des Moines!

April 24, 2022

Dealership Rating
Employee Rating

Audi Des Moines was great to work with, no pressure and fully answered my questions. My sales person, Rob, was extremely professional. More

by CTHAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2022

Audi Des Moines responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Rob could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

January 20, 2022

Dealership Rating
Employee Rating

Friendly very knowledgeable about cars. Always willing to any doubts you have. Clean and bright. Coffee, soda and snacks if you please. What a nice personal touch thank you More

by Sallie Dodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Meyers. Richard Meyers

Jan 20, 2022

Audi Des Moines responded

Thank you, Sallie, for choosing Audi Des Moines, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 07, 2021

Dealership Rating
Employee Rating

They installed the Audi remote start and spent time explaining how to use it. The service tech was helpful and knowledgeable More

by Dave Lyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aleksandr Yanouskiy , Frank in service dept

Nov 08, 2021

Audi Des Moines responded

Thank you! We appreciate your business, Dave, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Des Moines.

November 03, 2021

Dealership Rating
Employee Rating

Just unfriendly. I lost a car after a engine service 3 weeks prior. 2014 sport A4 80k with known engine problems. They acted as if I was a pain to them. Reluctantly help me put on a towing vehicle. not o More

by Joel
Customer Service
Friendliness
Price
Recommend Dealer
No
Nov 20, 2021

Audi Des Moines responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 02, 2021

Dealership Rating
Employee Rating

Overpriced service. Also would not honor coupon after payment was made (less than 6 hours later). More

by Jad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 19, 2021

Audi Des Moines responded

Thank you for your review. We're sorry we didn't meet your expectations, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 22, 2021

Dealership Rating
Employee Rating

Kind, prompt and professional communications, service and handling of the work performed on my vehicle. More

by kylecoleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2021

Audi Des Moines responded

Thank you so much for your kind words, Kyle, and for taking the time to leave us this wonderful feedback!

...
12
...

Dealership Inventory (142 Vehicles)

used 2023 Audi Q3 car, priced at $29,980
2023 Audi Q3
used
Mythos Black Metallic exterior
Automatic
All-wheel Drive
used 2018 Audi Q5 car, priced at $19,810
2018 Audi Q5
used
Gray exterior
Automatic
All-wheel Drive
new 2026 Audi A5 car, priced at $61,510
2026 Audi A5
new
Mythos Black Metallic exterior
Automatic
All-wheel Drive
used 2019 Acura MDX car, priced at $25,810
2019 Acura MDX
used
White Diamond Pearl exterior
Automatic
All-wheel Drive
used 2024 Audi A5 Sportback car, priced at $31,810
2024 Audi A5 Sportback
used
Mythos Black Metallic exterior
Automatic
All-wheel Drive
used 2020 Land Rover Range Rover Evoque car, priced at $20,980
2020 Land Rover Range Rover Evoque
used
White exterior
Automatic
All-wheel Drive