Brunell St Pierre
Brunell St Pierre at Northampton Volkswagen
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Brunell St Pierre

Finance Manager

Northampton Volkswagen

361 King Street
Northampton, MA 01060

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4.2
5 Reviews
4.2

5 Reviews

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5 Reviews of Brunell St Pierre

October 27, 2024

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Employee Rating

I recently purchased a brand new 2024 Volkswagen Jetta from Jason Leclair, and the entire experience was amazing! Jason was incredibly knowledgeable, patient, and attentive throughout the entire process. More

by Michael Varley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carla Cosenzi, Jason Leclair

August 13, 2024

Dealership Rating
Employee Rating

Miguel from start to finish made my experience 10/10. From showing me the features I was interested in and then having it delivered 2 hours away I can’t say enough good things! More

by Sammydesauls95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Leclair , Ertugrul Demirhan, Jacob Knowles, Spiro Mavredakis, Miguel Rosado, Cierra-Rose Sheldon, Joe Walsh

Aug 13, 2024

Northampton Volkswagen responded

Thank you for sharing your fantastic experience! We're delighted to hear that Miguel provided top-notch service and made the process seamless at Northampton Volkswagen. Enjoy your new vehicle!

July 29, 2024

Dealership Rating
Employee Rating

Miquel gave me all the information I needed to get into my Volkswagen Jetta. He didn’t rush me. Always got back to me when I had a question. Expressed my desire to work with him throughout the process so More

by RacicotcynthiaJetta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Leclair, Shannon Coleman, John Barrett , Nathaniel Cosme, Ertugrul Demirhan, Spiro Mavredakis, Miguel Rosado, Cierra-Rose Sheldon, Joe Walsh

Jul 29, 2024

Northampton Volkswagen responded

Thank you for sharing your experience! We're delighted to hear that Miquel provided exceptional service and helped make the process smooth at Northampton Volkswagen. Enjoy your new Volkswagen Jetta, and safe travels on your trip!

July 24, 2024

Dealership Rating
Employee Rating

Northampton Volkswagen is MY VW dealer. I’ve been a customer since 2014. I always get the best service there. More

by GL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Leclair , Cierra-Rose Sheldon

Jul 24, 2024

Northampton Volkswagen responded

Thank you for your loyalty since 2014! We're glad to hear you've consistently received the best service. Based on your positive feedback, it seems your 3-star rating was accidental, but let us know if there's anything more we can do for you. Thank you, Shelby Seal - Customer Loyalty Coordinator - (413) 341-1968

July 23, 2024

Dealership Rating
Employee Rating

Sales staff was excellent Finance manager was arrogant, seemed like were bothering him Awful experience More

by Kuriouskritters1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jason Krull, Miguel Rosado

Jul 24, 2024

Northampton Volkswagen responded

It's great to hear that you had a positive experience with our sales staff. However, I'm sorry to read about your interaction with the finance manager. This is not the level of service we strive for and I apologize for any inconvenience caused. If you'd like to discuss this further, please feel free to reach out. Thank you, Shelby Seal - Customer Loyalty Coordinator - (413) 341-1968

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