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Bruce Hanson

Overview Reviews (252)

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Bruce Hanson

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Bruce Hanson

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

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4.8

252 Reviews

Overview Reviews (252)

Dealership Experience

20 yrs, 4 mos

Industry Experience

42 yrs, 4 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

252 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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252 Reviews of Bruce Hanson

April 14, 2025

Dealership Rating

Employee Rating

Great Service Writer’s, they know their vehicles and Customers.There is no other dealer I’ll bring my Mazda to for Service! Customers.There is no other dealer I’ll bring my Mazda to for Service! More

by Conrad Fuesz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall

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April 11, 2025

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Employee Rating

The service department at Flood Mazda could not be better. Their focus on delivering quality service at a great value is always evident. better. Their focus on delivering quality service at a great value is always evident. More

by JOHNASTRINGER1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall

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April 07, 2025

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Very professional and helpful. Answered all the questions l had. Went over work that was completed Answered all the questions l had. Went over work that was completed More

by DBIKEMAN1610

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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March 29, 2025

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Handled with professionalism and ease. They made this process as easy as possible for me. They made this process as easy as possible for me. More

by cspas

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall

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March 29, 2025

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Top notch customer service and quality service. Always walk away feeling satisfied with the workmanship. Always walk away feeling satisfied with the workmanship. More

by brbueno523

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall

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March 26, 2025

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Very professional and polite. They are very honest in discussing what service was performed. I have bought 2 Mazdas from there. They are very honest in discussing what service was performed. I have bought 2 Mazdas from there. More

by dparen0624

Recommend Dealer

Yes

Other Employees Tagged: Bruce Hanson

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March 23, 2025

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Employee Rating

Everyone at Flood Mazda is a pleasure to deal with. They take great care of us, their customers, and our Mazda. They take great care of us, their customers, and our Mazda. More

by RETAIL1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall

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March 22, 2025

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Attention to Detail and Service Done right, this will always bring me back to this Dealership. Service Writers that know their vehicles! always bring me back to this Dealership. Service Writers that know their vehicles! More

by Conrad Fuesz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall

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Mar 24, 2025 -

Flood Mazda responded

Dear Conrad, Thank you for reviewing our dealership! We take pride in our dealership and make customer satisfaction our top priority! Thank you for choosing Flood Mazda for your automotive needs. We look forward to seeing you at your next appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

March 21, 2025

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Employee Rating

Staff are always very friendly and are willing to help. Whenever there is a problem they do the best to help your convenience. Whenever there is a problem they do the best to help your convenience. More

by Connor

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Palmari, Steve Furtardo, Anthony Marshall

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March 14, 2025

Dealership Rating

Employee Rating

It's a pleasure to bring my Mazda in. All the staff are great. Love Flood Mazda. All the staff are great. Love Flood Mazda. More

by ELEN4091

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall

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