I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.
Read moreDealership Experience
20 yrs
Industry Experience
42 yrs
Specialties & Trainings
Master Certified Mazda Technician with over 40 years of First Hand Experience
223 Reviews
Write a Review223 Reviews of Bruce Hanson
December 19, 2024
Everyone in the service department Is very friendly and helpful. I always receive great customer care and would recommend Flood Mazda service dept to anyone who is looking for transparency and great servic helpful. I always receive great customer care and would recommend Flood Mazda service dept to anyone who is looking for transparency and great service. More
Other Employees Tagged: Steve Furtardo
December 19, 2024
Flood Mazda was very helpful with the issue I had either my car ,they took me right in and solved the problem I was having my car ,they took me right in and solved the problem I was having More
Other Employees Tagged: Steve Furtardo, William Albro, Mike Thibeault, Anthony Marshall
December 14, 2024
Service was excellent. Communication is super. Loved being able to view the work being performed, getting explanations with the work being performed Definately will be b Communication is super. Loved being able to view the work being performed, getting explanations with the work being performed Definately will be back. Thanks Mike & team. More
Other Employees Tagged: Mike Thibeault
December 09, 2024
Flood Mazda has been our go to service center. They always educate us on that needs to be done and never try to upsell us. We recommend flood to everyone They always educate us on that needs to be done and never try to upsell us. We recommend flood to everyone More
Other Employees Tagged: Steve Furtardo, William Albro, Mike Thibeault, Anthony Marshall
December 06, 2024
The service staff at Flood Mazda is terrific. They are patient, explain everything thoroughly and tell you your options. They are patient, explain everything thoroughly and tell you your options. More
Other Employees Tagged: Steve Furtardo, William Albro, Mike Thibeault, Anthony Marshall
December 04, 2024
Flood Mazda is absolutely wonderful to deal with - both sales and service. The personnel are friendly, personable and efficient. sales and service. The personnel are friendly, personable and efficient. More
Other Employees Tagged: Russell Cunha, Steve Furtardo, William Albro, Mike Thibeault, Anthony Marshall
November 26, 2024
Friendly and professional service. The car was finished in time and returned clean. I would return for sure next time. The car was finished in time and returned clean. I would return for sure next time. More
Other Employees Tagged: Steve Furtardo, William Albro, Mike Thibeault, Anthony Marshall
November 25, 2024
November 19, 2024
I had trouble starting my car so I called Mazda service . I was connected to Bruce and he suggested it may be the battery because the car had not been run lately. I brought the car into service and they did I was connected to Bruce and he suggested it may be the battery because the car had not been run lately. I brought the car into service and they did extensive testing and found a weak cell in the battery. They replaced the battery and also did a ten point inspection of the car which the car passed. Bruce explained all that took place in a knowledgeable and courteous way. I now think my Mazda 3 is ready for the winter ahead! More
November 18, 2024
Bruce is a subject matter expert in his field. Bruce always explains to me what service will be completed on my car and when I can pick it up. Over the this past summer I needed to have some work Bruce always explains to me what service will be completed on my car and when I can pick it up. Over the this past summer I needed to have some work done to my car. I also had commitments that I had to keep which I could not do without my car. Bruce made sure that I had a car to use during the time mine was being repaired. Bruce is a valued employee and an asset to your operation. Please recognize Bruce for a job well done! More
Other Employees Tagged: Bruce Hanson