Bruce Hanson
Bruce Hanson at Flood Mazda
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Bruce Hanson

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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4.8
223 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

20 yrs

Industry Experience

42 yrs

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

223 Reviews

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223 Reviews of Bruce Hanson

December 19, 2024

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Everyone in the service department Is very friendly and helpful. I always receive great customer care and would recommend Flood Mazda service dept to anyone who is looking for transparency and great servic More

by MCCRAYFOUR
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Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo

December 19, 2024

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Flood Mazda was very helpful with the issue I had either my car ,they took me right in and solved the problem I was having More

by Deb Westcott
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Recommend Dealer
Yes

December 14, 2024

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Service was excellent. Communication is super. Loved being able to view the work being performed, getting explanations with the work being performed Definately will be b More

by MOHOLMES189
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Recommend Dealer
Yes

Other Employees Tagged: Mike Thibeault

December 09, 2024

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Flood Mazda has been our go to service center. They always educate us on that needs to be done and never try to upsell us. We recommend flood to everyone More

by nancy.dawson
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Recommend Dealer
Yes

December 06, 2024

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The service staff at Flood Mazda is terrific. They are patient, explain everything thoroughly and tell you your options. More

by COREY.FYKE
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Recommend Dealer
Yes

December 04, 2024

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Flood Mazda is absolutely wonderful to deal with - both sales and service. The personnel are friendly, personable and efficient. More

by ROBERTGREENBERG1
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Recommend Dealer
Yes

November 26, 2024

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Friendly and professional service. The car was finished in time and returned clean. I would return for sure next time. More

by DONALDSSCHNEDER
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Recommend Dealer
Yes

November 25, 2024

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Friendly staff. Not an overly crowded dealership which is great! Pleasant experiences with both service and sales departments. More

by LISABELSANTIAGO
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Recommend Dealer
Yes

Other Employees Tagged: Sam Cary

November 19, 2024

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I had trouble starting my car so I called Mazda service . I was connected to Bruce and he suggested it may be the battery because the car had not been run lately. I brought the car into service and they did More

by Ebates1
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Recommend Dealer
Yes
Nov 21, 2024

Flood Mazda responded

Good Morning, Thank you for the positive feedback! We are delighted that you are satisfied with the repair of your vehicle. Customer satisfaction is our top priority and we are here for you every step of the way. We look forward to seeing you at your next appointment. Happy Holidays! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 18, 2024

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Bruce is a subject matter expert in his field. Bruce always explains to me what service will be completed on my car and when I can pick it up. Over the this past summer I needed to have some work More

by PMPETRARCA
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Nov 21, 2024

Flood Mazda responded

Good Morning, Thank you for the kind words and taking time to leave this positive review! I am happy to hear that Bruce provided you with first class customer service. Your satisfaction is our top priority here at Flood Mazda. We look forward to seeing you at your next appointment. Happy Holidays! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

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