8 Reviews of Brooklyn White
August 01, 2024
I love this place! They treat you with respect and go the extra distance to ensure that you feel valued as a Customer. Often people in the car sales and service busin They treat you with respect and go the extra distance to ensure that you feel valued as a Customer. Often people in the car sales and service business seem to look at customers as a “sheep ready to be fleeced”, but this group obviously goes to great lengths to be different, to be your friend in the business, making certain that you understand all aspects of the process and what services are required, explaining cause and effect and viable options. More
February 07, 2024
Went in for a complimentary oil change and a flat tire that needed looked at for possible repair. They were unbelievably quick, oil changed, cabin filter and fixed the flat tire in 23 minutes! Also had a that needed looked at for possible repair. They were unbelievably quick, oil changed, cabin filter and fixed the flat tire in 23 minutes! Also had a great selection of snacks and drinks while I waited, far better than any dealer I’ve ever been to. More
Other Employees Tagged: Elijah Vawter, Gage Leeper, Jason Halstead, Jeff Cartwright, Jesse Goering, Jonny Rankin, Tyler Weltha, Ross Taylor, Philip Ostrem
March 25, 2022
SERVICE WAS GREAT I CALLED FOR RECALL ON MY CAR AND THEY GOT ME VARY QUICK. MY RECALL WAS TAKEN CARE OF AND I WAS ON MY WAY. THANKS LITHIA VOLKSWAGEN!! GOT ME VARY QUICK. MY RECALL WAS TAKEN CARE OF AND I WAS ON MY WAY. THANKS LITHIA VOLKSWAGEN!! More
Other Employees Tagged: Jeff Cartwright, Mark Mears , Linda Cramer
November 29, 2021
I had oil change performed. They where vary good at having car done when promised. The service writer was friendly. They also gave me a free car wash that was great. having car done when promised. The service writer was friendly. They also gave me a free car wash that was great. More
Other Employees Tagged: Jeff Cartwright , Cory Norman
September 30, 2021
The dealership was vary help and friendly. My car broke down and when I arrived at dealership they had me on my way in 10min. In a loaner car. My car did not have appointment but was looked at the next day down and when I arrived at dealership they had me on my way in 10min. In a loaner car. My car did not have appointment but was looked at the next day. Parts ordered and car was fixed the day the parts came in. Thanks lithia Volkswagen on Desmoines. More
Other Employees Tagged: Jeff Cartwright, Mark Mears , Linda Cramer, Cory Norman
July 19, 2021
Everyone looked extremely busy, but my service was excellent, efficient, and the young Bosnian blonde man whom drove me, picked me up, was providing superb, efficient timing and service, as well. excellent, efficient, and the young Bosnian blonde man whom drove me, picked me up, was providing superb, efficient timing and service, as well. More
Other Employees Tagged: Gage Leeper, Jason Halstead, Jeff Cartwright, Jesse Goering, Tyler Weltha, Philip Ostrem, Kevin Caldwell , Brandon Bills, Linda Cramer
November 11, 2019
Too long Please start taking appointments for oil changes. Over 2 hours for an “express oil change” is too long with a 4 year old. I do appreciate the dry eras Please start taking appointments for oil changes. Over 2 hours for an “express oil change” is too long with a 4 year old. I do appreciate the dry erase boards my son loves drawing while waiting. One other minor issue is that my seat and all of the minors were completely moved way beyond what they should have. I get adjusting the mirrors to properly see and would prefer they do so I don’t have damage to my vehicle but this was beyond that. Not a major issue more of an annoyance. More