Check out Brooke Pierce's reviews on DealerRater

April 01, 2025

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Employee Rating

I do have to say, this dealership's employees are Very Attentive to their customers!! Love their interactions to myself and other customers as I wait and watch in their awesome customer waiting area..Keep Attentive to their customers!! Love their interactions to myself and other customers as I wait and watch in their awesome customer waiting area..Keep up the great work Eli and crew!! More

by texast71

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Efrain Eli Rodriguez , Eli Rodriguez

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Apr 02, 2025 -

Shottenkirk Toyota Granbury responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Granbury!

March 31, 2025

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Eli was great; friendly and communicated the entire time! The service was fast and easy! I waited less time than was quoted The service was fast and easy! I waited less time than was quoted More

by Jerry

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Garland Robinson, Moriah Lennington, Efrain Eli Rodriguez

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Apr 01, 2025 -

Shottenkirk Toyota Granbury responded

Jerry, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 31, 2025

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Employee Rating

I just got my vehicles serviced not to long ago. My service advisor Moriah was great. It took longer than I expected, but Moriah talked to me about all sevices before they started on them. Thank yo My service advisor Moriah was great. It took longer than I expected, but Moriah talked to me about all sevices before they started on them. Thank you Moriah and Shottenkirk. More

by Huskers2307

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Moriah Lennington

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Apr 01, 2025 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 31, 2025

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Employee Rating

Moriah Lennington is the best! Very nice and accommodating to my needs and time! Service was friendly and inviting! Very nice and accommodating to my needs and time! Service was friendly and inviting! More

by Jerry

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cari Simpson, Garland Robinson, Alex Rodriguez, Moriah Lennington, Efrain Eli Rodriguez, Heather Copeland

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Apr 01, 2025 -

Shottenkirk Toyota Granbury responded

Jerry, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 31, 2025

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Moriah and the whole service department at Toyota is great! Would 10/10 recommend! Thank you! great! Would 10/10 recommend! Thank you! More

by Mo642

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cari Simpson, Garland Robinson, Alex Rodriguez, Moriah Lennington, Efrain Eli Rodriguez, Heather Copeland

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Apr 01, 2025 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 29, 2025

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Employee Rating

I Definitely recommend ELI, he made everything smooth and fast!!! Shottenkirk is the best place to do your maintenance at!! fast!!! Shottenkirk is the best place to do your maintenance at!! More

by maryligarcia219

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Rodriguez, Efrain Eli Rodriguez, Heather Copeland

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Mar 30, 2025 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 22, 2025

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Employee Rating

The service is above standards for excellence. I am thankful to Heather and Brook for always helping make a good experience. I am thankful to Heather and Brook for always helping make a good experience. More

by JMartin

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Heather Copeland

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Jan 23, 2025 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 19, 2025

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I am very happy with the outcome of my service. Heather and Brooke helped me out tremendously. Heather and Brooke helped me out tremendously. More

by DClark

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Heather Copeland

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Jan 20, 2025 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 29, 2024

Dealership Rating

Employee Rating

These folks really go out of their way to give you GREAT SERVICE! I bring ALL my vehicles to Shottenkirk Service Department. Thanks for the Great Service folks! SERVICE! I bring ALL my vehicles to Shottenkirk Service Department. Thanks for the Great Service folks! More

by Paul Denman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cari Simpson, Garland Robinson, Alex Rodriguez, Moriah Lennington, Efrain Eli Rodriguez, Heather Copeland

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Oct 30, 2024 -

Shottenkirk Toyota Granbury responded

Paul, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 23, 2024

Dealership Rating

Employee Rating

Service was great. Eli was very professional and nice. I appreciate the service for my oil change all done in 45 minutes and on a Saturday!. Awesome. Thank you Eli was very professional and nice. I appreciate the service for my oil change all done in 45 minutes and on a Saturday!. Awesome. Thank you More

by cmchastain

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Moriah Lennington, Efrain Eli Rodriguez

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Sep 23, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!