Brooke Jones
Brooke Jones at AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville
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Brooke Jones

Internet Manager

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

280 Hyatt Creek Rd
Waynesville, NC 28786

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5.0
103 Reviews

Employee Video

5.0

103 Reviews

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103 Reviews of Brooke Jones

September 05, 2024

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Employee Rating

I drive 1 hour to have my vehicle serviced at Auto Star in Waynesville. The service is always great and the people are just awesome. They take the time to talk to you and explain everything. I don't rec More

by PJ.EDNURSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Sullivan

Sep 09, 2024

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

PJ.EDNURSE, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us. Welcome to the Autostar Family!

August 30, 2024

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Nathan provided excellent customer service during my visit. He asked several time if there was anything more he could do for me. Very helpful, professional, cordial and polite. More

by Sherry12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Frattini, Ian Manning

Sep 04, 2024

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Sherry12, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 23, 2024

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Employee Rating

Person ability at its finest is the only way to describe Autostar dealership of Waynesville. Every employee I dealt with was great to work with and I couldn't have had a smoother experience. Thank you More

by daniellecoscarelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2024

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

daniellecoscarelli, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

August 17, 2024

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The dealership has always provided excellent customer service to me. They always go above and beyond in assisting with everything. More

by Sherry12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2024

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Sherry12, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 22, 2024

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Employee Rating

Auto⭐️Star of Waynesville is the best in the area for customer service. They have always been fair and honest. They have always come through to work out a deal. More

by J. Anderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Russell, Nathan Frattini

Jul 30, 2024

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

J. Anderson, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 05, 2024

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Friendly staff, short wait time, vehicle service was excellent, comfortable waiting area, clean bathroom and an overall pleasant experience More

by sharonryan5471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Sullivan , Miranda Mauck Schmidt

May 06, 2024

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

sharonryan5471, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 03, 2024

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Employee Rating

Kaitlyn did a great job staying on top of things And the finance guy explained everything very well. More

by Sbenson68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Bensch , Kaitlynn Grubb

Mar 04, 2024

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Sbenson68, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

November 16, 2023

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Great staff and management. Will be recommending for all my car needs. Was able to get the price and payment I needed! More

by RatMuffin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Hollifield, Ryan Bensch , Chandler Blankenship, Samantha Clark, Kaitlynn Grubb, James Miller, Chance Porter, Jenni Rish, Michael Tullos

Nov 17, 2023

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

RatMuffin, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 18, 2023

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Employee Rating

Great customer service. Very friendly. Allowed ample time to look at vehicles and to test drive any interested. More

by arsampson_llc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chandler Blankenship, Mr Payne

Oct 20, 2023

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Arsampson_llc, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 13, 2023

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Employee Rating

I will not take my Jeep back there for anything! I was constantly told the wrong information and was overcharged. I w told my warranty had expired due to the mileage. I've only had it less than a ye More

by OCTOBERSKIE88
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chance Porter, Mike something, don't even know his name

Sep 19, 2023

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

OCTOBERSKIE88, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

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