Brooke Higgins
Brooke Higgins at York Chrysler Dodge Jeep Ram of Plainfield

Brooke Higgins

Express Advisor

York Chrysler Dodge Jeep Ram of Plainfield

2695 E Main St
Plainfield, IN 46168

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4.7
28 Reviews

Languages Spoken

English English

4.7

28 Reviews

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28 Reviews of Brooke Higgins

January 09, 2025

Dealership Rating
Employee Rating

12/31 charged me for work not done. Admitted it. Talked to M. I know things can happen. Said I would get a credit. Had promised several times to call me after she talked to service More

by thomasindiana48
Recommend Dealer
No

Other Employees Tagged: Jamie Freeman , Morganne

Jan 13, 2025

York Chrysler Dodge Jeep Ram of Plainfield responded

Thomas, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Josh Frick General Manager jfrick@yorkautomotive.com

November 17, 2024

Dealership Rating
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Took care of me and Mt 201i Ram even did a recall fix causing engine light to stay on. I'm happy. No more engine light. More

by willie46151
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 18, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

November 15, 2024

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Employee Rating

Fantastic service department and dealership. I drive 60 miles and bypass another dealer less than 5 miles from my home in Tipton county. There is no comparison to these guys. They go above an More

by featherstone92.nf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Freeman

Nov 18, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

November 01, 2024

Dealership Rating
Employee Rating

Found it to be very helpful and prompt in their care for my Ram 2500. They gave it a thorough inspection and recommended several items of concern which I dealt with so very professional More

by Dano
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 04, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Dano, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Jamie Freeman Service Manager

October 21, 2024

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Employee Rating

I have nothing good to say about my experience with the service department. Based on that I would not recommend this dealership.i have been lied to , led on, as well as tried to take advantage of me for ov More

by SNELLY8801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt O'Brien, Josh Herington , Cathy Lammer

Oct 25, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Josh Frick General Manager jfrick@yorkautomotive.com

October 16, 2024

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Employee Rating

Did a good job with a heavy work load. . there were seven cars including mine for an oil change More

by GILZOGBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

October 12, 2024

Dealership Rating
Employee Rating

Was pretty quit at getting me in and out good service to me Hannah’s nannanms More

by lindywetnight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Freeman

Oct 12, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

October 07, 2024

Dealership Rating
Employee Rating

Kept us informed of the process, and once the warranty work was sportive by corporate swiftly completed the work. During the process the team was exceedingly cordial when we had questions in person and on More

by bdfiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

September 30, 2024

Dealership Rating
Employee Rating

Didn’t have apt and got me right in and out it was great! ! They were great to work with More

by CBELT64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Freeman

Sep 30, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

September 25, 2024

Dealership Rating
Employee Rating

Fast, reliable and seemed to be honest. Will be back for service and possibly purchase! More

by aroybal808
Recommend Dealer
Yes
Sep 26, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

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