Brooke Gubala
Brooke Gubala at Herb Chambers Lincoln of Norwood
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Brooke Gubala

Sales and Leasing Consultant

Herb Chambers Lincoln of Norwood

1130 Providence Highway
Norwood, MA 02062

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5.0
69 Reviews

Industry Experience

3 yrs, 9 mos

5.0

69 Reviews

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69 Reviews of Brooke Gubala

September 30, 2024

Dealership Rating
Employee Rating

Hello my experience working with Brooke and Jim was excellent. They were very kind and professional and they helped me secure the vehicle I was interested in. Overall I would definitely recommend their More

by Luis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Lewis

Oct 01, 2024

Herb Chambers Lincoln of Norwood responded

Luis, we're delighted to hear that Brooke and Jim provided excellent service at Herb Chambers Lincoln of Norwood. Thanks for the recommendation and enjoy your new vehicle!

September 27, 2024

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Mr. Mirabile is my sales consultant. I am leasing a 2024 Lincoln Grand Touring Corsair Hybrid. This is only my third new car since 1996. Mr. Mirabile is a spectacular representative for Lincoln and Herb Cha More

by richardmcowett_md
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Greg Mirabile, Jeremy Hayes

Sep 27, 2024

Herb Chambers Lincoln of Norwood responded

Richard, thank you for sharing this review! We're delighted to hear that Greg provided exceptional service and made the transition to your new 2024 Lincoln Corsair Hybrid a smooth experience. Enjoy your new ride and please don't hesitate to reach out if our Herb Chambers Lincoln of Norwood team can be of service again in the future!

August 08, 2024

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The service department needs to be better about answering the phones and returning calls during business hours. More

by hooizit4
Recommend Dealer
Yes

Other Employees Tagged: Jason Artioli

Aug 09, 2024

Herb Chambers Lincoln of Norwood responded

We appreciate your feedback and apologize for any inconvenience you experienced with our service department. We strive to provide timely communication, and it’s clear we fell short here. Please feel free to reach out directly so we can address this issue promptly. Thank you, Peter Hern - General Manager - phern@herbchambers.com

June 01, 2024

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Dealership is very nice. Ryan was an amazing person to deal with. Was very respectful of me and my family and ensured we got everything we bargained for. 10/10 would get my n More

by Carlos
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Hern, Ryan McCarthy

Jun 03, 2024

Herb Chambers Lincoln of Norwood responded

Carlos, we're delighted to hear that Ryan provided such a positive experience at Herb Chambers Lincoln of Norwood. Thanks for the fantastic review and we look forward to seeing you again!

May 30, 2024

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Our sales person Brooke was extremely knowledgeable and friendly. There was no pressure to buy and the vehicle was appropriately priced More

by Sergiofservello
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 31, 2024

Herb Chambers Lincoln of Norwood responded

Sergio, we're glad to hear Brooke provided a knowledgeable and pressure-free experience at Herb Chambers Lincoln of Norwood. Thanks for the great feedback!

April 28, 2024

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Fantastic service provided from the minute I walked in the door. Brooke was the best sales person I’ve ever dealt with - very knowledgeable and supportive - not pushy at all. Feel great about my first L More

by Jeff
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: James Lewis

Apr 29, 2024

Herb Chambers Lincoln of Norwood responded

Hi Jeff, we're delighted to know that Brooke provided you with such a fantastic experience at Herb Chambers Lincoln of Norwood. We hope you enjoy your new Lincoln!

April 10, 2024

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The dealership was great and my sales lady Brooke was excellent she could not have been better. More

by lawrencevmd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Lewis

Apr 11, 2024

Herb Chambers Lincoln of Norwood responded

Lawrence, It's always our pleasure to assist you with your vehicle needs and we appreciate your recommendation. Thanks for choosing Herb Chambers Lincoln of Norwood!

March 25, 2024

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They were very attentive to our requests. Got the vehicle we wanted. The fastest we have ever purchased a vehicle. More

by lboccelli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Lewis business manager

Mar 26, 2024

Herb Chambers Lincoln of Norwood responded

We're delighted to know that you had a speedy and satisfactory car-buying experience with us at Herb Chambers Lincoln of Norwood. Thanks for choosing us, we appreciate your feedback!

March 20, 2024

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Employee Rating

This is my 3rd vehicle from Herb Chambers Lincoln so obviously I am very pleased with how they conduct business. Greg was phenomenal in educating me re the new features & spent considerable time making More

by jwiederhold32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Mirabile, James Lewis

Mar 21, 2024

Herb Chambers Lincoln of Norwood responded

It's fantastic to know you've had another great experience with us at Herb Chambers Lincoln of Norwood. We're glad Greg and Jim were able to assist in making your purchase smooth and informative. Thanks for being a loyal customer!

February 19, 2024

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Employee Rating

Brooke was over and above accommodating to us… and we didn’t make it easy! Will are very happy with our experience More

by Trimoses
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Lewis

Feb 20, 2024

Herb Chambers Lincoln of Norwood responded

We're so glad to know that Brooke went above and beyond for you at Herb Chambers Lincoln of Norwood! Thanks for sharing your positive experience. We hope to see you again soon!

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