Brooke Bercegeay
Brooke Bercegeay at Price LeBlanc Lexus
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Brooke Bercegeay

Service Assistant Manager

Price LeBlanc Lexus

13200 Airline Hwy
Baton Rouge, LA 70817

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4.9
139 Reviews
4.9

139 Reviews

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139 Reviews of Brooke Bercegeay

January 21, 2025

Dealership Rating
Employee Rating

Always top notch service and great communication, as well as they make sure to value your time More

by CRM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2025

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with us, CRM1. We are delighted to hear that you received top-notch service and that we were able to communicate with you effectively.

January 20, 2025

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As always the customer service is exceptional! The team goes above and beyond to ensure the customer is fully satisfied with the service, communication, detailed explanation of services performed, More

by jenniferdipumarealtor
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 21, 2025

Price LeBlanc Lexus responded

Thank you for taking the time to leave such a wonderful review, Jennifer! We are happy to hear that you had a great experience with our team and that you were fully satisfied with the service provided. We appreciate your recommendation!

January 15, 2025

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Employee Rating

I think the Dealership is a very Unique. The Salesman does not try forced a sale on anyone. More

by JILLLANEW
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Recommend Dealer
Yes
Jan 16, 2025

Price LeBlanc Lexus responded

Thank you for your kind words about our dealership and sales team. We strive to provide a unique and pressure-free experience for all of our customers. We appreciate your feedback and hope to see you again in the future.

January 02, 2025

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First rate service experience. All of the employees were courteous and respectful, also we were greeted with a smile from everyone. More

by WALKERRI72
Service Price Transparency
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Recommend Dealer
Yes
Jan 03, 2025

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience at Price LeBlanc Lexus. We are thrilled to hear that our team provided you with first-rate service and made you feel welcomed with their courteous and respectful demeanor.

December 28, 2024

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Excellent service from the time I drove up until the time I left. No complaints as usual. More

by sylestial
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Recommend Dealer
Yes
Dec 30, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with us, Sylestial. We're thrilled to hear that you had a positive visit and that our service met your expectations. We appreciate your continued support and look forward to serving you again in the future.

December 21, 2024

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I had a wonderful experience here. Everyone was pleased to shop at this dealership. My sales person was more than amazing. Jennifer was knowledgeable and patient from start to finish. More

by TRACYLYNNSMITH
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Brown, Missy Webb-Harris, Hannah Prahter , Jennifer Fowler

Dec 23, 2024

Price LeBlanc Lexus responded

Thank you so much for taking the time to share your positive experience at Price LeBlanc Lexus. We are thrilled to hear that Jennifer provided you with exceptional service and made your car-buying experience a pleasant one. We appreciate your kind words!

December 20, 2024

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Employee Rating

I ordered a part for my car I called and ask how much to install part on the car I was told $500 to install the part I was shocked out of my mind so I decided to drive my car over to the shop ask again and More

by GREGCHINN60
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 23, 2024

Price LeBlanc Lexus responded

Thank you for sharing your feedback with us, GREGCHINN60. We apologize for any miscommunication regarding the installation cost of the part for your car. We appreciate you bringing your car in for us to check, and we are glad to hear that you were satisfied with the final cost. If you have any further questions or concerns, please do not hesitate to email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com to further discuss your experience.

December 18, 2024

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Absolutely the best Lexus Dealership to buy a car from and to have it serviced at. More

by LSU1981
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Recommend Dealer
Yes
Dec 19, 2024

Price LeBlanc Lexus responded

Thank you so much for your kind words! It's great to hear you had a positive experience with purchasing and servicing your vehicle at Price LeBlanc Lexus. Our team works hard to provide top-notch service to our customers, and we appreciate you taking the time to share your feedback.

December 08, 2024

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Employee Rating

The staff always treat me as a priority even though I’m sure that is not the case. My vehicle is maintained to “just as good as new” status, and I appreciate the relationship I enjoy there! They will al More

by Fran BARBERA
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Recommend Dealer
Yes
Dec 09, 2024

Price LeBlanc Lexus responded

Thank you so much for taking the time to share your positive experience at Price LeBlanc Lexus, Fran. We are thrilled to hear that you feel like a priority when visiting our dealership and that you are happy with the maintenance of your vehicle. We truly value the relationship we have with you as a customer!

December 07, 2024

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The service was on time and accurate. The staff was very nice and the waiting area was clean. More

by payts445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to leave us a review, payts445. We are pleased to hear that you had a positive experience during your visit with us. We appreciate your feedback and hope to see you again in the future.

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