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Brooke Bercegeay
Brooke Bercegeay at Price LeBlanc Lexus
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Brooke Bercegeay

Service Assistant Manager

Price LeBlanc Lexus

13200 Airline Hwy
Baton Rouge, LA 70817

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4.9
156 Reviews
4.9

156 Reviews

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156 Reviews of Brooke Bercegeay

May 05, 2025

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Employee Rating

Loved the experience at price Leblanc Lexus. Scott Band….BEST SALESMAN EVER!!! Happy to be a part of the Lexus family. More

by mikkisantangelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hannah Prahter

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May 05, 2025

Price LeBlanc Lexus responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with us and that Scott made such a great impression. It's fantastic to have you as part of the Lexus family, and we look forward to serving you in the future.

May 02, 2025

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Employee Rating

Went in for my first paid service on my new TX, all went well. No upsells. I had thought originally I was doing an oil change at 15,000. Not time yet. Recd tire rotation, car alignment seemed a little pr More

by Bnrknight
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 05, 2025

Price LeBlanc Lexus responded

Thank you for sharing your experience with us. We're pleased to hear that your first paid service went smoothly and that you felt confident in our team. Your trust in Lexus and your attentiveness to your vehicle's needs are greatly appreciated. If you have any questions or need further clarification about your service, we're here to help.

April 25, 2025

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Employee Rating

Would recommend this dealership- they offer excellent service and they keep you informed every step of the way. More

by DRABENHORST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Fremin

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Apr 28, 2025

Price LeBlanc Lexus responded

Thank you, DRABENHORST, for your kind words and recommendation. We're delighted to hear that you had a positive experience with our service team and that you felt well-informed throughout the process. Your feedback is greatly appreciated and we look forward to serving you again in the future.

April 15, 2025

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Employee Rating

Everyone was great, on time, took care of our service call, would recommend all of them More

by MKCATANZARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hutchinson, Missy Webb-Harris, Sandy Waters, Brad Modenbach, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest, Kathryn Venable

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Apr 16, 2025

Price LeBlanc Lexus responded

Thank you so much for your kind words and recommendation. We're glad that our team provided you with timely and excellent service. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

April 11, 2025

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Employee Rating

Very helpful and friendly people. Made sure I was taken care of, and made the process easy and effortless More

by PAYTEN DELACERDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2025

Price LeBlanc Lexus responded

Thank you for your kind words, Payten. We're thrilled to hear that our team was able to provide you with a helpful and friendly experience. Our goal is always to make the process easy and effortless for our guests. We appreciate your feedback and look forward to serving you again.

April 06, 2025

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Employee Rating

The Lexus dealership and service department always have the best customer service. They are always informative on what is going to take place and lets you know the cost. Number 1 in my opinion 😊 More

by LISAKAYDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarah Sarfaraz

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Apr 07, 2025

Price LeBlanc Lexus responded

Thank you so much for your kind words and positive feedback. We're thrilled to hear that you had such a great experience with our dealership and service department. It's wonderful to know that our team's efforts to provide informative and transparent service have made a difference for you. Your support and opinion mean a lot to us, and we look forward to serving you again in the future.

April 03, 2025

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Employee Rating

I just bought a new Lexus because of the service department. It is the absolute best service department anywhere. The people here have always thoroughly explained everything. They are honest and rel More

by Shirleyneaom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandy Waters, Sarah Sarfaraz, Jonathan Chouest , Mike -manager of service.

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Apr 04, 2025

Price LeBlanc Lexus responded

Thank you so much for your kind words and for choosing Price LeBlanc Lexus. We're thrilled to hear that our service department has made such a positive impression on you. Our team takes great pride in providing honest, reliable, and personalized service, and it's wonderful to know that you feel comfortable and well taken care of. Your feedback is truly appreciated, and we're delighted to have you as part of our Lexus family.

March 28, 2025

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Employee Rating

They got me in and out of dealership and kept me informed on progress of servicing. No sales pitch on service additions More

by kimsg0907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hutchinson, Jonathan Chouest

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Mar 31, 2025

Price LeBlanc Lexus responded

Thank you for sharing your experience with us. It's great to hear that you appreciated the efficient service and clear communication during your visit. We strive to ensure a smooth and straightforward process for our customers, and your feedback is truly valued.

March 05, 2025

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Employee Rating

Hannah was very kind and great. Everyone was nice and professional as per usual. Will be back for next service. More

by LMC1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Colvin, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest

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Mar 06, 2025

Price LeBlanc Lexus responded

Thank you for taking the time to leave such a positive review, LMC1959! We are pleased to hear that Hannah provided you with great service and that our team was able to meet your expectations. We look forward to welcoming you back for your next service appointment.

February 24, 2025

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Employee Rating

Customer service is always great as usual, it just takes an extremely long time to complete the service. They used to give a loaner for every service but no longer do. It made it nice when we were coming in More

by KKJCD97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 25, 2025

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback with us. We appreciate your kind words about our customer service and apologize for any inconvenience you experienced with the length of time it took to complete the service. We value your loyalty as a customer and will consider your comments as we strive to improve our services. If you have any questions or would like to elaborate on your experience further please feel free to email Lori Puhl at lpuhl@leblancauto.com or call her at 225-408-2150.

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