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Brooke Bercegeay
Brooke Bercegeay at Price LeBlanc Lexus
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Brooke Bercegeay

Service Assistant Manager

Price LeBlanc Lexus

13200 Airline Hwy
Baton Rouge, LA 70817

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4.9
149 Reviews
4.9

149 Reviews

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149 Reviews of Brooke Bercegeay

March 05, 2025

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Employee Rating

Hannah was very kind and great. Everyone was nice and professional as per usual. Will be back for next service. More

by LMC1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Colvin, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest

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Mar 06, 2025

Price LeBlanc Lexus responded

Thank you for taking the time to leave such a positive review, LMC1959! We are pleased to hear that Hannah provided you with great service and that our team was able to meet your expectations. We look forward to welcoming you back for your next service appointment.

February 24, 2025

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Customer service is always great as usual, it just takes an extremely long time to complete the service. They used to give a loaner for every service but no longer do. It made it nice when we were coming in More

by KKJCD97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 25, 2025

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback with us. We appreciate your kind words about our customer service and apologize for any inconvenience you experienced with the length of time it took to complete the service. We value your loyalty as a customer and will consider your comments as we strive to improve our services. If you have any questions or would like to elaborate on your experience further please feel free to email Lori Puhl at lpuhl@leblancauto.com or call her at 225-408-2150.

February 19, 2025

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Always treated well, that’s one of the reasons why I have purchased several Lexus cars. Simply the best! More

by Jerry Piper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Chouest

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Feb 20, 2025

Price LeBlanc Lexus responded

Thank you so much for your continued loyalty, Jerry! We are happy to hear that you have had such positive experiences with us and consider us the best. We truly appreciate your kind words and look forward to serving you again.

February 15, 2025

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Everything was great. I love the service department at Price LeBlanc Toyota. Is that enough words? More

by JLAMBE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas DeLacerda, Melvin Burden, Brandon Brown, Cliff Settoon, Michael Hutchinson, Brad Modenbach, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest

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Feb 17, 2025

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with our service department at Price LeBlanc Lexus. We appreciate your feedback and hope to continue providing you with excellent service in the future.

February 12, 2025

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the best dealership in Baton rouge and Hannah and Brooke does a great job in service More

by JOANIE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Burden, Michael Hutchinson, Missy Webb-Harris, Sandy Waters, Brad Modenbach, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest, Kathryn Venable

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Feb 13, 2025

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience at Price LeBlanc Lexus. We are thrilled to hear that Hannah and Brooke provided you with excellent service. We appreciate your kind words and look forward to serving you again in the future.

February 03, 2025

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Employee Rating

Great experience from very professional service associates. Brooke make sure my tire was changed quickly and also had my car washed. More

by judygedwards77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 04, 2025

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, judygedwards77. We are thrilled that Brooke provided you with professional and efficient service. We are glad to hear that you enjoyed the quick service and complimentary car wash. We appreciate your business and look forward to serving you again.

February 03, 2025

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Sarah is a joy to work with. She has a beautiful personality and takes very good care of her customers. She makes sure that you are satisfied with your service. As for the dea More

by ABAISE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Missy Webb-Harris, Sandy Waters, Sarah Sarfaraz

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Feb 04, 2025

Price LeBlanc Lexus responded

Thank you for taking the time to leave such a kind review! We are thrilled to hear that Sarah provided you with excellent service and that you had a pleasant experience at our dealership. We are happy to hear that we were able to meet your expectations.

February 03, 2025

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Employee Rating

I can’t say enough about the excellent customer service at Price LeBlanc Lexus! Working in medical sales and customer service, I truly appreciate great customer service as I endeavor daily to give great cu More

by BMARKSNURSESRUS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandy Waters , Seth Pinnell

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Feb 04, 2025

Price LeBlanc Lexus responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you were impressed with the customer service provided by our team. We strive to make every guest feel appreciated, and we are glad that we exceeded your expectations. We look forward to welcoming you back to Price LeBlanc Lexus in the future!

January 30, 2025

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Employee Rating

I have been servicing my vehicle at Price LeBlanc Lexus since new and they have always provided exceptional customer service and care for our vehicle. More

by EMERSONSANDERS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas DeLacerda, Trey Marks, Michael Hutchinson, Missy Webb-Harris, Sandy Waters, Brad Modenbach, Jonathan Chouest

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Jan 31, 2025

Price LeBlanc Lexus responded

Thank you for your loyalty and kind words, EmersonSanders3! We are happy to hear that you have had a positive experience with our customer service and care for your vehicle. It is our pleasure to serve you and we look forward to continuing to provide top-notch service.

January 26, 2025

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Employee Rating

. Answered my technical questions and fixed my issue. I am extremely happy with my serviceExcellent service department More

by JDELABRETONNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hutchinson, Missy Webb-Harris, Sandy Waters, Brad Modenbach, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest, Kathryn Venable

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Jan 27, 2025

Price LeBlanc Lexus responded

Thank you for taking the time to leave such a positive review! We are happy to hear that we were able to answer your questions and resolve your issue to your satisfaction. Thank you for choosing Price LeBlanc Lexus!

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