Staff not overly friendly.
Car returned dirty - with a used plastic booty on passenger seat and flakes of lubricant in front seat.
Car returned dirty - with a used plastic booty on passenger seat and flakes of lubricant in front seat.
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by THEHUSBYS
Verified Customer
Verified Customer
Service Price Transparency
Brooke is very helpful and professional.
She even offered to have a Uber pick Me up at Sarasota Airport to assist me with picking up my car.
She even offered to have a Uber pick Me up at Sarasota Airport to assist me with picking up my car.
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by OGORMAN1
Verified Customer
Verified Customer
Service Price Transparency
Service was great.
Brooke kept us well informed as did the technician. Cleaned the car when returned.
Brooke kept us well informed as did the technician. Cleaned the car when returned.
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by Emailcindythru
Verified Customer
Verified Customer
Service Price Transparency
Has always been very friendly and accommodating.
They’re what I would expect when buying a car of this “caliber” unlike the dealer who sold it to us.
They’re what I would expect when buying a car of this “caliber” unlike the dealer who sold it to us.
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by DDANNERDDS
Verified Customer
Verified Customer
Service Price Transparency
I'm extremely satisfied with the service I received from
Brooke, my BMW specialist! Brooke went above and beyond to ensure my car was serviced to perfection. Their expertise, attention to detail, and profes
Brooke, my BMW specialist! Brooke went above and beyond to ensure my car was serviced to perfection. Their expertise, attention to detail, and professionalism are truly impressive.
Brooke took the time to explain everything to me, answered all my questions, and made sure I was completely satisfied with the work done. Their dedication to customer satisfaction is evident, and I appreciate the personalized service they provided.
I highly recommend Brooke for all your BMW needs. Their knowledge and care are top-notch, and I'm confident I'll be returning for all my future service needs. Thanks, Brooke, for the excellent service
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by PGANGI69
Verified Customer
Verified Customer
Service Price Transparency
BMW of Sarasota is well organized, efficient and clean.
Brooke is a pleasure to work with.
Brooke is a pleasure to work with.
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by Sjboro1836
Verified Customer
Verified Customer
Service Price Transparency
Will not be buying another car from BMW Sarasota
service is terrible poor poor performance wentvto Burt Smith but came back. Big mistake.
service is terrible poor poor performance wentvto Burt Smith but came back. Big mistake.
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by tberg4
Verified Customer
Verified Customer
Service Price Transparency
Brooke was great.
Total professional dealing with many clients at one time. Dealership is too busy and needs more space.
Total professional dealing with many clients at one time. Dealership is too busy and needs more space.
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by doug@doug-powell.com
Verified Customer
Verified Customer
Service Price Transparency
Brooke was able to get me in immediately when I had a
flat tire. I always appreciate the video inspection and the transparency of what needs to be serviced. She called me an Uber to go to work and was ve
flat tire. I always appreciate the video inspection and the transparency of what needs to be serviced. She called me an Uber to go to work and was very responsive in letting me know when the car was ready and what to expect for the cost. My car was clean and ready to go when I arrived.
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by PEMILYFARBER
Verified Customer
Verified Customer
Service Price Transparency
My BMW X7 was in for service and everything went smooth
from my vehicle being picked up and dropped off.
from my vehicle being picked up and dropped off.
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by SAMUEL720
Verified Customer
Verified Customer
Service Price Transparency