Brody Stokes
Brody Stokes at Capital Toyota, Inc.
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Brody Stokes

Servive Advisor

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

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5.0
14 Reviews
5.0

14 Reviews

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14 Reviews of Brody Stokes

November 08, 2024

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Employee Rating

The service department is great always fast and friendly. They are always honest about repairs needed. More

by Hoffersj121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Capital Toyota, Inc. responded

Thank you so much for your kind words! We’re delighted to hear that our service team consistently provides you with fast, friendly, and honest service. Transparency and quality care are at the heart of what we do, and it's wonderful to know you feel taken care of every time you visit. We truly appreciate your trust in us and look forward to serving you again at Capital Toyota. Safe travels!

November 04, 2024

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Stopped in for service as we were traveling through the area and had an issue with our RAV4. Everyone was so nice and fixed our vehicle and we were on our way quickly! More

by CJ
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Capital Toyota, Inc. responded

Hi CJ, Thank you so much for stopping by and sharing your experience! We're delighted we could help you out during your travels and get your RAV4 back on the road quickly. Our team loves making sure everyone feels welcome, especially when they're just passing through. We hope the rest of your journey was smooth and enjoyable. If you’re ever in the area again, don’t hesitate to stop by—we’re always here to help!

October 20, 2024

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I Brought my 2016 Corolla in for water damage. Brody provided the upmost customer service, He got me squared away and ansewered any questions I had. Fast forward a couple of week, i ended up buyi More

by akammermeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Sterzik, Chris Morgan

Oct 23, 2024

Capital Toyota, Inc. responded

Thank you so much for sharing your story! We’re thrilled to hear about your positive experiences with Brody and Aaron. It’s fantastic to know that Brody provided outstanding customer service and went above and beyond to help with your 2016 Corolla, as well as making sure you were taken care of with your new 2024 Tundra. Aaron's patience and support, especially with your little one, mean the world to us—we're so glad he made your buying experience comfortable and enjoyable. We’re grateful for your trust in us, and we're always here to help, even on a busy Saturday! If you ever need anything else, don’t hesitate to reach out. Congratulations on your new Tundra!

October 07, 2024

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Employee Rating

It is very good. I purchased my Prius in 2017 and I have been very pleased with the service. More

by Eherring3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Capital Toyota, Inc. responded

Thank you so much for your kind words and for being a part of the Capital Toyota family since 2017! We're thrilled to hear that you've been pleased with both your Prius and the service you've received over the years. Your satisfaction is what drives us, and we’re grateful for the trust you’ve placed in us. If there’s anything more we can do to make your experience even better, please don’t hesitate to reach out. We look forward to serving you for many more years to come!

September 23, 2024

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Brody in service dept is an absolutely wonderful employee! Provided excellent customer care. Amazing wonderful! More

by penny.marcum
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Capital Toyota, Inc. responded

Thank you so much for your kind words! We're thrilled to hear that Brody provided you with such excellent customer care. He truly is a wonderful asset to our team, and we’ll be sure to share your amazing feedback with him. If you ever need anything in the future, don’t hesitate to reach out. We appreciate your support and look forward to serving you again!

August 30, 2024

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Service is always fast and friendly. I am always impressed by how quickly they take care of you. More

by tl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2024

Capital Toyota, Inc. responded

Thank you so much for your kind words! We’re thrilled to hear that you consistently find our service fast and friendly. It’s our goal to provide quick and efficient care for all our customers, and we’re delighted that we’re meeting your expectations. We look forward to serving you again soon!

July 09, 2024

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Absolutely amazing! If your looking for awesome people and great service reach out to Curry, Brody, or Chandler! More

by chris.allerding
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chandler Capehart, Curry Stone

Jul 17, 2024

Capital Toyota, Inc. responded

Thank you so much for your enthusiastic recommendation! We're thrilled to hear that Curry, Brody, and Chandler provided you with absolutely amazing service. Their dedication to providing awesome service and great experiences for our customers is truly appreciated. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out.

March 22, 2024

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Easy to work with good people good prices I work odd hours and they were very accommodating. More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2024

Capital Toyota, Inc. responded

We're delighted to hear that you had such a positive experience with us! It's fantastic to know that our team made it easy for you to work with us, and we're thrilled that you found our prices fair. Accommodating our customers' schedules, especially those with unconventional hours, is important to us, and we're glad we could meet your needs. If there's anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out. We're here to help!

March 21, 2024

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Awesome Svc! ! Always have a fast service and great customer service Thanks for taking care of my Toyota More

by ToyotaGirl2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandy Leamon, Gwen Livley

Mar 25, 2024

Capital Toyota, Inc. responded

Thank you so much for your kind words and for choosing us to take care of your Toyota! We're delighted to hear that you always receive awesome service with us, and we're glad to know that our team provides fast service and excellent customer service. Your satisfaction is our priority, and we appreciate your trust in us. If there's anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out. We're here to ensure your Toyota continues to receive top-notch care!

February 09, 2024

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Employee Rating

We purchased this car back in Dec. 2023 & let me tell you, they didn't disappoint. We were looking for a good, used car for our daughter & we looked at other dealerships but Capitol T More

by scottcain21608
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chandler Capehart, Curry Stone

Feb 12, 2024

Capital Toyota, Inc. responded

Thank you for taking the time to share your positive experience with Capital Toyota! We are thrilled to hear that our team, led by Curry, provided you with excellent service from the initial purchase in December 2023 to addressing a slight issue after a couple of weeks. Your kind words about our commitment to customer satisfaction and standing behind the cars we sell mean a lot to us. We are proud to have met your expectations in providing a good, used car for your daughter. Your recommendation is sincerely appreciated, and we look forward to continuing to serve you with the same level of excellence. If there's anything more we can assist you with, please don't hesitate to reach out. Thank you for choosing Capital Toyota!

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