We live in South Georgia right at the GA/FL line app.
30 minutes from Jacksonville and traveled to see my parents at Cloudland Canyon this week. About an hour away from our destination, we ran over somet
30 minutes from Jacksonville and traveled to see my parents at Cloudland Canyon this week. About an hour away from our destination, we ran over something in the road in the middle of no where, in the pouring rain, when it was pitch black outside, and got a flat tire! The nearest Toyota Dealership, was Capital Toyota, so I called and was transferred to Gwen. I am SO glad I was!!! Gwen was so nice, compassionate, and PATIENT with me!!! I explained our situation and mishaps and she worked to get us scheduled with a new tire and wheel, so we could travel back home. She told me to ask for Brody when I came in and I'm glad she referred me to him, because he was also SO wonderful to work with!!! Brody kept me informed on when the part would be in, got everything taken care of, and got us back on the road so we could head back home on time!!! Being over 7 hours away from my "home" toyota dealership was stressful, but Gwen and Brody made this a very enjoyable experience!!!!! Thank you SO very much to you both!!! (All the staff were friendly and welcoming when I walked in also!)
From this experience, I would definitely recommend anyone to Capital Toyota for all their service and repairs!! Go See Gwen and Brody and they'll take care of you, like you're "FAMILY" :-) So great meeting you both! Take care and thanks again y'all!!!!!!
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by Kim Lamb
Service Price Transparency
Dec 09, 2024 -
Capital Toyota, Inc. responded
Kim, thank you so much for sharing your experience! We're so happy that Gwen and Brody were able to turn a stressful situation into a positive one for you. It’s truly heartwarming to hear that they made you feel like family and helped you get back on the road safely. We pride ourselves on our compassionate and friendly service, and we’re glad it showed when you needed it most.
We’ll be sure to pass along your kind words to both Gwen and Brody—they’ll be so thrilled to know they made a difference. Thank you again for choosing Capital Toyota, and we look forward to serving you in the future. Safe travels and take care!
The service department is great always fast and friendly.
They are always honest about repairs needed.
They are always honest about repairs needed.
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by Hoffersj121
Service Price Transparency
Nov 13, 2024 -
Capital Toyota, Inc. responded
Thank you so much for your kind words! We’re delighted to hear that our service team consistently provides you with fast, friendly, and honest service. Transparency and quality care are at the heart of what we do, and it's wonderful to know you feel taken care of every time you visit. We truly appreciate your trust in us and look forward to serving you again at Capital Toyota. Safe travels!
Stopped in for service as we were traveling through the
area and had an issue with our RAV4. Everyone was so nice and fixed our vehicle and we were on our way quickly!
area and had an issue with our RAV4. Everyone was so nice and fixed our vehicle and we were on our way quickly!
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by CJ
Service Price Transparency
Nov 06, 2024 -
Capital Toyota, Inc. responded
Hi CJ,
Thank you so much for stopping by and sharing your experience! We're delighted we could help you out during your travels and get your RAV4 back on the road quickly. Our team loves making sure everyone feels welcome, especially when they're just passing through. We hope the rest of your journey was smooth and enjoyable. If you’re ever in the area again, don’t hesitate to stop by—we’re always here to help!
I Brought my 2016 Corolla in for water damage.
Brody provided the upmost customer service, He got me squared away and ansewered any questions I had. Fast forward a couple of week, i ended up buyi
Brody provided the upmost customer service, He got me squared away and ansewered any questions I had. Fast forward a couple of week, i ended up buying a new 24 Tundra which Aaron helped me pick out....Aaron is another amazing individual. I had my disabled 5 year old with me, and Aaron was patient every step of the way. A week after I brought my new truck to have wheel locks put on and a screw pulled out of my sidewall. Brodys Schedule was tight for a saturday. However; He worked his majic and manajed to squeeze me in....
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by akammermeyer
Service Price Transparency
Oct 23, 2024 -
Capital Toyota, Inc. responded
Thank you so much for sharing your story! We’re thrilled to hear about your positive experiences with Brody and Aaron. It’s fantastic to know that Brody provided outstanding customer service and went above and beyond to help with your 2016 Corolla, as well as making sure you were taken care of with your new 2024 Tundra. Aaron's patience and support, especially with your little one, mean the world to us—we're so glad he made your buying experience comfortable and enjoyable.
We’re grateful for your trust in us, and we're always here to help, even on a busy Saturday! If you ever need anything else, don’t hesitate to reach out. Congratulations on your new Tundra!
It is very good.
I purchased my Prius in 2017 and I have been very pleased with the service.
I purchased my Prius in 2017 and I have been very pleased with the service.
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by Eherring3
Service Price Transparency
Oct 07, 2024 -
Capital Toyota, Inc. responded
Thank you so much for your kind words and for being a part of the Capital Toyota family since 2017! We're thrilled to hear that you've been pleased with both your Prius and the service you've received over the years. Your satisfaction is what drives us, and we’re grateful for the trust you’ve placed in us. If there’s anything more we can do to make your experience even better, please don’t hesitate to reach out. We look forward to serving you for many more years to come!
Brody in service dept is an absolutely wonderful
employee! Provided excellent customer care. Amazing wonderful!
employee! Provided excellent customer care. Amazing wonderful!
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by penny.marcum
Service Price Transparency
Sep 24, 2024 -
Capital Toyota, Inc. responded
Thank you so much for your kind words! We're thrilled to hear that Brody provided you with such excellent customer care. He truly is a wonderful asset to our team, and we’ll be sure to share your amazing feedback with him. If you ever need anything in the future, don’t hesitate to reach out. We appreciate your support and look forward to serving you again!
Service is always fast and friendly.
I am always impressed by how quickly they take care of you.
I am always impressed by how quickly they take care of you.
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by tl
Service Price Transparency
Aug 30, 2024 -
Capital Toyota, Inc. responded
Thank you so much for your kind words! We’re thrilled to hear that you consistently find our service fast and friendly. It’s our goal to provide quick and efficient care for all our customers, and we’re delighted that we’re meeting your expectations. We look forward to serving you again soon!
Absolutely amazing!
If your looking for awesome people and great service reach out to Curry, Brody, or Chandler!
If your looking for awesome people and great service reach out to Curry, Brody, or Chandler!
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by chris.allerding
Jul 17, 2024 -
Capital Toyota, Inc. responded
Thank you so much for your enthusiastic recommendation! We're thrilled to hear that Curry, Brody, and Chandler provided you with absolutely amazing service. Their dedication to providing awesome service and great experiences for our customers is truly appreciated.
If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out.
Easy to work with good people good prices I work odd
hours and they were very accommodating.
hours and they were very accommodating.
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by Sam
Mar 25, 2024 -
Capital Toyota, Inc. responded
We're delighted to hear that you had such a positive experience with us! It's fantastic to know that our team made it easy for you to work with us, and we're thrilled that you found our prices fair. Accommodating our customers' schedules, especially those with unconventional hours, is important to us, and we're glad we could meet your needs. If there's anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out. We're here to help!
Awesome Svc!
! Always have a fast service and great customer service Thanks for taking care of my Toyota
! Always have a fast service and great customer service Thanks for taking care of my Toyota
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by ToyotaGirl2024
Service Price Transparency
Mar 25, 2024 -
Capital Toyota, Inc. responded
Thank you so much for your kind words and for choosing us to take care of your Toyota! We're delighted to hear that you always receive awesome service with us, and we're glad to know that our team provides fast service and excellent customer service. Your satisfaction is our priority, and we appreciate your trust in us. If there's anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out. We're here to ensure your Toyota continues to receive top-notch care!
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