Grew up in Bethlehem NH, played baseball and was on the Franconia downhill Ski team. Graduated from Profile High School 1994 Served my country in the United States Marine Corps 1994-1998 I was stationed in 29 Palms California, Okinawa Japan, Camp Lejeune also was stationed at Camp Fuji which is at the base of Mt Fuji and Yes I did climb the mountain! My specialty was Communications Once I finished my 4 years in the Marines I worked for a communication company out of Wakefield MA. Started my automotive career working for Land Rover in Natick MA, moved over to Mercedes-Benz of Westwood. 15 years ago I found a home at Smith Motor Sales of Haverhill. "Great Family Owned Dealer"
Read moreDealership Experience
21 yrs, 8 mos
Industry Experience
23 yrs, 9 mos
Languages Spoken
English
237 Reviews
Write a Review237 Reviews of Brockton Payette
September 16, 2024
Exceptional service and knowledgeable staff. Brock was outstanding and demonstrated great patience and empathy We would highly recommend Brock and Smith Motors. Brock was outstanding and demonstrated great patience and empathy We would highly recommend Brock and Smith Motors. More
September 13, 2024
Great help from Brock in ordering my new E Class car and showing me all the items and how to work them when my car was delivered. showing me all the items and how to work them when my car was delivered. More
Other Employees Tagged: Nicholas Klinger
September 10, 2024
I always receive excellent service at this dealership. I have purchased 5 vehicles here and keep coming back for this reason I have purchased 5 vehicles here and keep coming back for this reason More
Other Employees Tagged: Loren Goldstein, Nicholas Klinger
August 26, 2024
We booked our service appointment online and it worked out as planned. Nick was very attentive and explained everything. We decided to wait rather than use a loaned car. Nick said it would take about an h out as planned. Nick was very attentive and explained everything. We decided to wait rather than use a loaned car. Nick said it would take about an hour and that was what took. More
Other Employees Tagged: Nicholas Klinger
August 21, 2024
Great service and help with buying my new Mercedes which I will have soon. Thank you. I will have soon. Thank you. More
Other Employees Tagged: Nicholas Klinger
August 15, 2024
Brockton and the other employees we interacted with were knowledgeable and considerate -- genuinely customer-focused. It would have been helpful to have had a bit more frequent communication on the vehicle' knowledgeable and considerate -- genuinely customer-focused. It would have been helpful to have had a bit more frequent communication on the vehicle's availability for purchase -- though we will concede that we were involved in an unusual and atypical situation (car was at another dealership out of state and the other dealership was apparently not very communicative). More
August 12, 2024
Very pleased with the purchase of a new vehicle and the service provided by a very professional staff service provided by a very professional staff More
Other Employees Tagged: Ben Coppola, Loren Goldstein
August 12, 2024
We’ve struggled with the quality of the car we purchased in 2022. Both Brock and Roger have gone out of their way to work with us and try to rectify all the issues. They are wonderful to work with and I wou in 2022. Both Brock and Roger have gone out of their way to work with us and try to rectify all the issues. They are wonderful to work with and I would recommend them to anyone. More
Other Employees Tagged: Charles Chadder, Roger Waugh , Billy in the service department is great!
July 11, 2024
Always friendly service and acknowledgement when I entered the dealership. All staff were wonderful to work with. entered the dealership. All staff were wonderful to work with. More
Other Employees Tagged: Nicholas Klinger