Brittany Weiss
Brittany Weiss at Autohaus BMW

Brittany Weiss | Page 28

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

Contact Me
4.7
286 Reviews

Dealership Experience

3 yrs, 11 mos

4.7

286 Reviews

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286 Reviews of Brittany Weiss

April 22, 2023

Dealership Rating
Employee Rating

professional and courteous. this was my first interaction. i was impressed and will use this dealership moving forward. More

by chris
Recommend Dealer
Yes
Aug 11, 2023

Autohaus BMW responded

Thank you for the 5-star review, Chris!

April 22, 2023

Dealership Rating
Employee Rating

Brittany Weiss. . Her relentless efforts to make sure that my X5 was available for the trip back to northwest Iowa was just the type of service that I needed for conf More

by Darryl Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Pittman

Aug 11, 2023

Autohaus BMW responded

That's great, thank you for letting us know about your Service Visit in your review! We appreciate your business very much, see you next time.

April 20, 2023

Dealership Rating
Employee Rating

Great experience with this dealership! This was my first time getting car service ever and the staff was really helpful and even got me a loaner while the work was being finished. Thanks a More

by Camron D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Chris Buie

May 16, 2023

Autohaus BMW responded

Thank you for the great review, Camron! It was our pleasure!

April 07, 2023

Dealership Rating
Employee Rating

My advisor Brittany was super awesome☺️! She kept me up to date with the service step by step. I’d prefer her as my advisor for every visit! More

by Queen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2023

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

April 07, 2023

Dealership Rating
Employee Rating

Simply impossible to reach out to my service representative with your phone system (frustrating) Ger A Better phone system that allows you to speak with your service representative! More

by RicEb1223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 16, 2023

Autohaus BMW responded

Thank you for your review. We apologize for your inconvenience. Heavy incoming phone volume is something we are constantly working on, especially in early mornings while we are assisting service customers in person. Afternoon incoming call volume seems to be much less, and we are able to return calls more readily.

March 29, 2023

Dealership Rating
Employee Rating

Brought car in re car fob issue 3-7. "Service' contact person was Brittany. There were 3 issues to be addressed. 1.) warning indicator as tho I was about to hit something as the car wo More

by spdtaylor
Recommend Dealer
No
May 30, 2023

Autohaus BMW responded

We are sorry that we were not able to duplicate your concerns. Electronics in vehicles can be difficult to pin down, as these were very random. Low car battery or low key fob battery issues may have resolved themselves. If the matter persists, please contact our Service Director, Todd Feuerhaken, at 314-727-8870 to discuss. Thank you.

March 11, 2023

Dealership Rating
Employee Rating

Efficient, great customer service, and get you in & get you out, with an added video from service as to what they looked did. More

by Sjschlicht1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2023

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

February 23, 2023

Dealership Rating
Employee Rating

Excelente customer service and amazing facilities. They are one of the best dealers in St. Louis, and definitely the best BMW dealer in the area. More

by Carlos Schmitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Dedert, Chris Clem

Mar 16, 2023

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

February 02, 2023

Dealership Rating
Employee Rating

Very nice facility. All of the dealers and associates were proper amount of boo on time scheduling killed me notified of what was going on with the vehicle. More

by jefferypickett64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Chris Buie, Zinaida Bajramovic , Patti Kupfer

Feb 16, 2023

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

January 21, 2023

Dealership Rating
Employee Rating

All very good. Good people, I will be back and recommend your service to others. More

by gnikolajevich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem

Jan 21, 2023

Autohaus BMW responded

Thank you for the 5-star review and choosing Autohaus!

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