Brittany Weiss | Page 18

The best customer service whenever I go for maintenance or to purchase a car - this is my 3rd or to purchase a car - this is my 3rd More

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This dealership is in a great location, their service department is excellent, and the staff is always extremely helpful. department is excellent, and the staff is always extremely helpful. More

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Autohaus is great. Service is good, service advisors are wonderful, and work is on time. Service is good, service advisors are wonderful, and work is on time. More

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Never a bad experience from purchasing to service of multiple cars from Autohaus! Brittany Weiss is great! multiple cars from Autohaus! Brittany Weiss is great! More

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Nothing but great customer service from the time I scheduled my appointment. They Instantly greeted me from the time I pulled up until I pulled off the lot. Everyone was very nice and very understandi scheduled my appointment. They Instantly greeted me from the time I pulled up until I pulled off the lot. Everyone was very nice and very understanding. Absolutely a great experience. I’m glad I chose them. Doug was nothing but great as well. More

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Brittany Weiss is one of the best service advisors that I’ve ever worked with. My car had several repair that needed to be made including a new windshield that had to be ordered. She went above and beyond I’ve ever worked with. My car had several repair that needed to be made including a new windshield that had to be ordered. She went above and beyond to get my car in, serviced, repaired, and get me in a premium loaner vehicle asap. I fully recommend her and Autohaus BMW! More

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I had an awesome experience with Autohaus BMW, thanks for providing me with transportation during my recall. providing me with transportation during my recall. More

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Good communication but high prices. Every time I’ve been there it’s been expensive. Even when I only needed 6 screws for under the front bumper… $4 per screw. I talked with the manag Every time I’ve been there it’s been expensive. Even when I only needed 6 screws for under the front bumper… $4 per screw. I talked with the manager and we had a good conversation but really no discount. I am a BMWCCA member and they DO give a discount on labor and parts for members. The last visit was to remove a drain plug to drain water out of the rear quarter panel. The tech said to clear the clog would require removing the window and regulator (about 3 hours labor) so I had him only remove the plug… still cost me almost $300. I asked the manager to explain or show me how to do it myself (drain plug location/removal) and he generally pointed to the rear quarter panel but didn’t know if it was clips or screws that held the lower panel on. Again good communication but at a cost! More

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Always a pleasure to bring my vehicle here, all the staff take pride in their work and helped us with a tire change, alignment, and wheel repair—all completed in just one day. The team was incredibly efficie take pride in their work and helped us with a tire change, alignment, and wheel repair—all completed in just one day. The team was incredibly efficient and took great care of us. Highly recommend their services! More

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Brittney Weiss provided the most professional service I’ve ever experienced with a service advisor. Coming from Plaza, where the service was often rude, the difference was night and day. Brittney not onl I’ve ever experienced with a service advisor. Coming from Plaza, where the service was often rude, the difference was night and day. Brittney not only recommended additional services but also introduced me to the incredible three-year BMW Ultimate Care service program, which offers a 60% savings. Her professionalism and attention to detail truly set her apart. More

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