Brittany Shultz
Brittany Shultz at Crown Chrysler Dodge Jeep Ram of Chattanooga
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Brittany Shultz

Service Advisor

Crown Chrysler Dodge Jeep Ram of Chattanooga

2120 Chapman Rd
Chattanooga, TN 37421

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115 Reviews
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115 Reviews

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115 Reviews of Brittany Shultz

November 03, 2023

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Employee Rating

Zero stars - it takes me a lot to write a bad review and this is warranted. This dealer damaged our car and then would not take responsibility for the damage done nor come to a compromise. Several times the More

by kkstocker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 18, 2022

Dealership Rating
Employee Rating

Brittany resolved an issue I had been in for several times. She made sure it was taken care of and did everything thing possible to get it resolved before I took my vehicle. I would say that is hands More

by acrowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dusty

Aug 19, 2022

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your positive review! We are so glad that Brittany could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 11, 2022

Dealership Rating
Employee Rating

Brittany is great! She responds quickly, always helpful and always make sure everything is completed correctly! She is easily approached and always available for questi More

by carolh423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2022

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Carol, Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are pleased that Brittany's efforts consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us call if there is ever anything more that she and the team may help you with!

August 10, 2022

Dealership Rating
Employee Rating

Britney Schultz is an excellent service advisor. Britney goes above and beyond with helping me get my oil service schedule and done. I always get my car back as promised. Great service and excellent More

by Ward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2022

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Ward, Thank you for leaving Brittany this positive review! We are so glad that she consistently provides you with the quality care that you deserve! We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

July 29, 2022

Dealership Rating
Employee Rating

Brittany was very professional and kept me up to date on the progress of my Jeep repair. She also worked for hard at getting me a loaner vehicle, which was very much appreciated. More

by clarkcm02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2022

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for sharing the positive experience you had with Brittany! She will be honored to know that you greatly valued her service during your recent visit. We hope to see you again the next time your vehicle is ready for service. Safe travels!

July 28, 2022

Dealership Rating
Employee Rating

Caroline Chambers is a great consultant. She was very patient and asked enough questions to go get me to my ideal vehicle. I would recommend her for all your car buying needs. More

by letamart22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2022

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for taking the time to leave Caroline this positive review and recommendation! We are happy to hear that she took great care of you throughout your visit. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Safe travels!

July 25, 2022

Dealership Rating
Employee Rating

This is the best service department I’ve ever dealt with. They really take care of my Jeep as if it were theirs. I really appreciate the care they put into work. Thank you so much Jeep!!!! More

by Rdw3244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2022

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for your 5-star rating! We are delighted that our team took great care of you and your vehicle throughout your visit. It is our pleasure to assist you in any way possible. Safe travels!

July 25, 2022

Dealership Rating
Employee Rating

Dusty is an amazing asset to the team at crown. He is always in a light hearted mood, with a smile on his face. More

by Rhodesttu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2022

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for taking the time to leave Dusty this amazing review! He will be honored to hear of your very kind words! Please do not hesitate to let us know how he and the team may be of further service to you in the future. Safe travels!

July 25, 2022

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Employee Rating

Can’t help but love Dusty. He is always quick to get my car worked on, and his positive attitude is always infectious. More

by Rhodesttu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2022

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your positive review! We are so glad that Dusty consistently takes great care of you and your vehicle. It is our pleasure to assist you in any way possible. Safe travels!

July 16, 2022

Dealership Rating
Employee Rating

Service was excellent and the staff was very accommodating. The waiting area was nice and clean More

by Ck58surfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2022

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your positive review! We are happy to hear that our team provided you with top-notch service. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

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