Brittany Pierce

I called multiple times over the span of two months to the finance department to get a refund on warranties for a vehicle we sold. No response. We finally got a hold of someone and now they will only give the finance department to get a refund on warranties for a vehicle we sold. No response. We finally got a hold of someone and now they will only give us a refund on the warranty going back 1 month even though we started called them two months ago. This is ridiculous. Stay away from this dealership, this is horrible customer service and we should get a full refund More

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Lithia Toyota sold me a 2019 Tacoma that is supposed to be "Certified preowned", but the fluids are low, the filters are dirty, the interior is filthy and has damage all over, there's a rattle that a deaf be "Certified preowned", but the fluids are low, the filters are dirty, the interior is filthy and has damage all over, there's a rattle that a deaf person could hear...this is what Lithia Toyota sells as a "certified preowned" inspected vehicle, they are not an honest company, watch yourself! I emailed and called for a week to make them make it right and all I got was lies and gaslighting! Waiting to hear back from Toyota now! More

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Absolutely wonderful service. Very personable and honest. It was a quick and easy. We love our car and couldn't be happier with the service. Very personable and honest. It was a quick and easy. We love our car and couldn't be happier with the service. More

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Awesome people to work with! ! They went above and beyond to make sure I got what I wanted!! ! They went above and beyond to make sure I got what I wanted!! More

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I am super pleased with the excellent with the service I received working with TJ initially and then with Chawn Johnson when we came to Lithia Toyota of Billings. And Brittany was fabulous in quoting me an received working with TJ initially and then with Chawn Johnson when we came to Lithia Toyota of Billings. And Brittany was fabulous in quoting me an out-the-door price for the 2014 Toyota Venza that we purchased. I would highly recommend Lithia Toyota of Billings to everyone. I love the Venza. Thanks for the great job ad excellent service! More

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It was great working with Terence at Lithia Toyota. The guys in the parts dept are also great to work with. The guys in the parts dept are also great to work with. More

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Tj was so helpful with getting me into the right car that fit my personal needs. He made sure I was 100% confident in my purchase. I’m so happy with my new car!! fit my personal needs. He made sure I was 100% confident in my purchase. I’m so happy with my new car!! More

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Very friendly and knowledgeable, they made the whole transaction as smooth as possible. They were eager to help and provided good communication throughout the whole process. transaction as smooth as possible. They were eager to help and provided good communication throughout the whole process. More

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Get everything in writing ‼️ If you like doing business with cons, Liars, and bullies. This is the place for you. They will break contact of your earnest money after you give it to them without disclosures with cons, Liars, and bullies. This is the place for you. They will break contact of your earnest money after you give it to them without disclosures ‼️ Bought two cars CASH. $75K More

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Stay away if you are in the market for a used or new vehicle & since you wont buy you wont have to worry about financing because they will steal you blind. Many reputable dealerships that you could give vehicle & since you wont buy you wont have to worry about financing because they will steal you blind. Many reputable dealerships that you could give your business to instead. Lithia has stockholders to answer to so they will squeeze every penny from you. More

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