Brittany Gerber

The staff were hit and miss. The gentleman that looked our car to determine what we needed to have done was super nice. However when we came to pick up our rental the lady that g The gentleman that looked our car to determine what we needed to have done was super nice. However when we came to pick up our rental the lady that gave us our keys was not very personable. The job they did repainting our car looked amazing, but we notice that our windshield wipers were not functioning like they were supposed to and the rubber trim on the hatch of our mustang is falling off. It looks like it was taped back in place, but not fixed. More

by IHERRAN79 Verified Customer Verified Customer

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Repairs were delayed multiple times and then not performed correctly requiring me to return the vehicle after picking up. performed correctly requiring me to return the vehicle after picking up. More

by kyle@cpshouston.net Verified Customer Verified Customer

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Yall suck at fixing cars and you are liars and just plain ole slow pokes ole slow pokes More

by Aglover1987 Verified Customer Verified Customer

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Absolutely the worst service I have ever received. From the start, the inspector (Israel) was rude, unprofessional, and spent more time complaining about Allstate and berating his own receptionist tha From the start, the inspector (Israel) was rude, unprofessional, and spent more time complaining about Allstate and berating his own receptionist than actually helping us. After finally dropping off my car for repairs, I received nothing but generic text messages with constant delays and zero phone calls. Completion dates changed multiple times without explanation, and I’m now paying $50 a day out of pocket for a rental because of their lack of communication and care. It’s not just frustrating — it’s costing me real money. If you value your time, money, and sanity, avoid Planet Ford Collision Center at all cost. More

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Great staff and wonderful service. It's always a pleasure working with everyone there at Planet Ford Humble. It's always a pleasure working with everyone there at Planet Ford Humble. More

by JEFFREY.FRANKLIN Verified Customer Verified Customer

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Friendly, did what they could to make a good deal happen. Easy in and out Easy in and out More

by gpierce1 Verified Customer Verified Customer

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Kelli Campbell is awesome Always friendly, great service experience, treats me well. Amazing staff always experience, treats me well. Amazing staff always More

by DRARMSTRONG Verified Customer Verified Customer

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Thank you for your help. Much appreciated, hope to come again soon when I’m in the area. Much appreciated, hope to come again soon when I’m in the area. More

by ZERBI21 Verified Customer Verified Customer

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Brittany was awesome. She kept me in the know. I would recommend her to everyone I know She kept me in the know. I would recommend her to everyone I know More

by paulacombs75 Verified Customer Verified Customer

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I’ve purchased 2 vehicles from Planet Ford in Humble. I always bring my truck for service there even when I needed collision repair. Excellent costumer service especially Mr. Steve Bishop, he’s always pr I always bring my truck for service there even when I needed collision repair. Excellent costumer service especially Mr. Steve Bishop, he’s always professional. More

by TLJJ1974 Verified Customer Verified Customer

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