Brittany Forsblade

Tom gave me a great customer service, he is very humble and very helpful person explaining everything to me about the company and how to operate my new 2025 RAV4 vehicle. and very helpful person explaining everything to me about the company and how to operate my new 2025 RAV4 vehicle. More

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Edvin is so kind and honest. He is reassuring and very knowledgable. His people skills and professional focus are balance and sincere. I highly recommend working with Edvin! He is reassuring and very knowledgable. His people skills and professional focus are balance and sincere. I highly recommend working with Edvin! More

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Tre Vega was my sales agent. I am a 100 percent disabled Air Force veteran and Tre helped me very much, and took his time to answer all questions. He made the process of buying m I am a 100 percent disabled Air Force veteran and Tre helped me very much, and took his time to answer all questions. He made the process of buying my Camaro absolutely seemless and processed alot of paper work via computer.He drove the Camaro to my apartment for a test drive and inspection. While I was in the military I spent 8 Years in Japan where customer service is legendary. But I feel that Tre Vega was next level and went the extra mile and then some. More

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I enjoy working with Luther Brookdale Toyota. They worked with us to make sure we got what we needed as it could be arranged. The restrooms are clean and they try to make sure everything can go They worked with us to make sure we got what we needed as it could be arranged. The restrooms are clean and they try to make sure everything can go as smooth as possible. If needed I would use them again. More

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Myles is a very calm, professional ,informative and responsive sales person. He swiftly answered any of my questions- even on his day off! This was my first NEW car, and he made the process seamless. responsive sales person. He swiftly answered any of my questions- even on his day off! This was my first NEW car, and he made the process seamless. Brittany was also very professional and knowledgeable, and helpful in selecting the most appropriate accessories. She personalized my experience by taking me out onto the lot to see some add-ons on actual vehicles. She is very efficient and informed. Gary in finance has his role streamlined! He is able to swiftly and clearly explain all the finance details, even drawing visual aids and writing upside down so it’s customer-facing! :) Everyone I encountered seemed relaxed, professional, knowledgeable, and adept at their job. I am very pleased to have made my purchase here! (My partner purchased a 4Runner from a different dealership and did not get near the service and treatment I experienced!) :) Thanks so much everyone, for your teamwork and for making this such a smooth transaction for me! More

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Keith Kihle has been my salesman for over 10 years. I have purchased 3 4 Runners from him, and my fiance has leased 3 Rav4s. He treats us well and tells us about the features and what may be lacking I have purchased 3 4 Runners from him, and my fiance has leased 3 Rav4s. He treats us well and tells us about the features and what may be lacking in the vehicle. The service department has been among the best I have been to. The won't recommend work that does not need to be done. I will keep having my vehicle serviced there. More

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We've purchases many vehicles over the years, and this was by far the best experience when working with the staff at Luther Brookdale Toyota. Tom Hunter took the time to help in our final purchase decisio was by far the best experience when working with the staff at Luther Brookdale Toyota. Tom Hunter took the time to help in our final purchase decision and provided valuable insights into the Highlander we decided to buy. We were also very pleased with the contact we had with Edvin, Thomas, Brittany, and Amanda. We'll be back when it's time for us to buy another vehicle! More

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Great service from the sales team. Will see Toua in Three years. Looking forward for the great service department. Will see Toua in Three years. Looking forward for the great service department. More

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Alex was great to work with. He was very friendly, helpful and stayed late to walk us through the car. As for the dealership itself, I have mixed reactions. I was a little disa He was very friendly, helpful and stayed late to walk us through the car. As for the dealership itself, I have mixed reactions. I was a little disappointed with the Finance person, who could be a little more courteous. It seemed as though she did not like being asked questions. I was also surprised, at how the dealership treated after making the payment. Typically, dealers hand you a folder with all documentation, explain you everything, give a swag or gift (optional) etc...basically they make you feel good, as you bought a car from them. Here, at Luther, the finance person stashed all the papers in an envelope and that was it....Not that I care for their swag or gift, just that I felt very odd the way they did it. More

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Alex was great to work with but whether it was Alex, Luther or just Toyota, the information flow was totally inaccurate causing a last minute crisis when the vehicle arrived 6 weeks earlier than communi Luther or just Toyota, the information flow was totally inaccurate causing a last minute crisis when the vehicle arrived 6 weeks earlier than communicated 4 week prior. Also, Toyota arbitrarily added a $950 trailer package we did not order nor want and we had to accept it it we wanted the van. Again probably Toyota. More

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