Brice Gray

The most excellent sales staff and service department! Thanks to everyone who made the experience professional and fun Thanks to everyone who made the experience professional and fun More

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MBOBR always takes such good care to make sure that the best service is provided. My car had to be serviced. I live in New Orleans. My loaner was delivered and returned to my doorstep. While my car was best service is provided. My car had to be serviced. I live in New Orleans. My loaner was delivered and returned to my doorstep. While my car was being services, I received weekly calls from Andrea Bridwell to give me updates. The towing company caused damages to my vehicle and MBOBR repaired my vehicle and absorbed the costs. Lynn and Gwen are my favs! MBOBR is the best from the front of the store to the back! More

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The service advisors are very friendly. Service was quick and efficient. Appointment was on time. Service was quick and efficient. Appointment was on time. More

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Lynn was amazing made my choice to return to MBOB a good one to do ! one to do ! More

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D’Arcy and crew are excellent. 1st class service, considerate of my time. Easy to check in and check out. considerate of my time. Easy to check in and check out. More

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This is my third purchase. Each and every experience has been great. Sean McArdle and Todd Gaillot and the entire team has excellent customer service been great. Sean McArdle and Todd Gaillot and the entire team has excellent customer service More

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They sold a certified damaged car I purchased a certified used car from this dealership from Florida. The car had water damage that was not disclosed. I took the car to Tampa Mercedes I purchased a certified used car from this dealership from Florida. The car had water damage that was not disclosed. I took the car to Tampa Mercedes who had to replace trim parts on the car and do paint correction to remove water damage. Baton Rouge Manager Brice would not take care of this and we are forced to get an attorney to fight it. Don’t buy a car without seeing it from these people, they are not honest people. They sell cars with damage without disclosing it. I tried to reach the owner but he was not available and I was told he will not do anything. $6k later in damages being paid to Tampa Mercedes plus the attorneys fees is insane! Don’t make the mistake I made. I have purchased a Mercedes previously and this is not how the brand usually works. Very disappointing that something that could be easily fixed is turning into a battle with attorneys. More

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Five Stars Are Not Enough! I think you need a 6th star, as 5 simply are not enough to adequately rate my experience. Everyone I dealt with, from the greeter at the front door to I think you need a 6th star, as 5 simply are not enough to adequately rate my experience. Everyone I dealt with, from the greeter at the front door to the financial manager, was wonderful. But the best part of the whole experience was working with my salesperson, Lynn Whitty. She was amazing! I’ll never buy a car from anyone else. More

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Purchased vehicle Service of trade in vehicle persons worked with sales to help put deal together thanks Andrea & Brice for your effort this is fifth vehicle from deale Service of trade in vehicle persons worked with sales to help put deal together thanks Andrea & Brice for your effort this is fifth vehicle from dealer ship treated in business like manner when I come in More

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Great It was a wonderful experience! Organized and informative. Everyone answered all of my questions. The experience was easy from beginning to end. Can ea It was a wonderful experience! Organized and informative. Everyone answered all of my questions. The experience was easy from beginning to end. Can easily recommend. More

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