Brianna-Nicole Lau | Page 6
Purchase Advisor
Subaru of Las Vegas
6455 W Roy Horn Way
Las Vegas, NV 89118
Dealership Experience
3 yrs, 6 mos
Industry Experience
3 yrs, 6 mos
Languages Spoken
English
75 Reviews
Write a Review75 Reviews of Brianna-Nicole Lau
October 25, 2024
Everything went great, Phillip answered all our questions and helped us through the purchase process. The rest of the staff was also friendly and helpful. Overall, the impression was extremely positive, I am and helped us through the purchase process. The rest of the staff was also friendly and helpful. Overall, the impression was extremely positive, I am pleased with the level of customer service. More
Other Employees Tagged: Daniel Martinez, Bret Hollabaugh, Jeff Mahoney, Phillip Johnson, Joshua Perry
October 24, 2024
Staff were fantastic. They were helpful and knowledgeable from the moment we stepped in to driving the car out of the dealership. They were helpful and knowledgeable from the moment we stepped in to driving the car out of the dealership. More
Other Employees Tagged: Jeff Mahoney, Edo Alfaro
October 22, 2024
Brianna was super down to earth and very knowledgeable. Very friendly and outgoing, I love her vibe and good energy! Welcoming dealership and helpful staff, super accommodating with the self serve snack se Very friendly and outgoing, I love her vibe and good energy! Welcoming dealership and helpful staff, super accommodating with the self serve snack section! More
Other Employees Tagged: Bret Hollabaugh, Edo Alfaro
October 22, 2024
everyone is super friendly, there’s lots of snacks and drinks, it feels very welcoming, i would definitely recommend :) drinks, it feels very welcoming, i would definitely recommend :) More
Other Employees Tagged: Edo Alfaro
October 10, 2024
people work there are nice (most of them). I did encounter someone did not smile at all. Detail department needs to do a better job! Interior of my car was dirty. Asked to clean it again, st I did encounter someone did not smile at all. Detail department needs to do a better job! Interior of my car was dirty. Asked to clean it again, still dirty! Why??? More
Other Employees Tagged: Andrew Berney, Mark Durmiendo, Justin Morgan, Bret Hollabaugh, Jace Foster , Ted Terry, Tiff Smith
October 04, 2024
Bought a Legacy Gt from them years ago, and just got a Forester Wilderness. Love the fact, they never do add ons, super easy negotiations, no bull accessories at all that are stupidly overpriced. Two of Forester Wilderness. Love the fact, they never do add ons, super easy negotiations, no bull accessories at all that are stupidly overpriced. Two of the best car deals ive ever gotten out of 60 vehicles purchased. More
Other Employees Tagged: Andrew Berney, Mark Durmiendo, Edo Alfaro, Jaina McLean, Yasir Abrahams , Margaret Dockstader
October 04, 2024
Very straight and forward throughout the entire process. Waited to approach us until after we actually entered the dealership. Overall a very pleasant experience! Waited to approach us until after we actually entered the dealership. Overall a very pleasant experience! More
Other Employees Tagged: Andrea Rosa Castillo , Daniel Dockstader
October 01, 2024
Loved the snack bar. No xx car pricing. No high pressure sales. Great team of employees. Will not buy a car anywhere else No xx car pricing. No high pressure sales. Great team of employees. Will not buy a car anywhere else More
Other Employees Tagged: Victor Fuentes-Pacheco , Sammy Dahl
September 24, 2024
Outstanding customer service! I had almost forgotten what amazing customer service feels like. Then I stepped foot into Subaru of Las Vegas and was quickly reminded! I immediately I had almost forgotten what amazing customer service feels like. Then I stepped foot into Subaru of Las Vegas and was quickly reminded! I immediately felt like a valued, long-time customer. We worked with Bri who was incredibly personable, authentic, patient and knowledgeable. This was our first new car purchase in 15 years and our first electric car purchase so we had a lot of questions which Bri handled so professionally. We also felt warmly greeted and valued by the Sales Manager Andrea who handled the initial pieces of the finance deal. They orchestrated the smoothest car purchase I’ve had to date. And finally, both Daniel and Bret were patient, knowledgeable and just great guys willing to take the time to help us understand the features of the car. I don’t usually rave about car dealerships and I’m slow to warm up but I can seriously say I feel like a valued member of the Subaru Family! I was happy to see such positive reviews on Yelp regarding the service department. That helped seal the deal. I’m looking forward to a long-term relationship with Subaru of Las Vegas! More
Other Employees Tagged: Daniel Martinez, Andrea Rosa Castillo, Bret Hollabaugh
Dealership Inventory (325 Vehicles)

