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Brianna Heddings

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Brianna Heddings

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Brianna Heddings

Service Advisor

Dick’s CJDR of Wilsonville

25600 SW Parkway Center Dr
Wilsonville, OR 97070

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4.6

5 Reviews

Overview Reviews (5) Inventory (161)

4.6

5 Reviews

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5 Reviews of Brianna Heddings

February 14, 2025

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I have not always been happy with Wilsonville Jeep. They have had a lot of employee changes. Recently I got the pleasure to work with Brianna. I told Brianna about my past experience with Wilsonville J They have had a lot of employee changes. Recently I got the pleasure to work with Brianna. I told Brianna about my past experience with Wilsonville Jeep. Brianna asked me to give them another try. I’m glad I did. Brianna not only solved my problem, she restored my faith in Wilsonville Jeep. Please, give Wilsonville Jeep another try. I think you will like what you see. More

by Sheila

Verified Customer

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Recommend Dealer

Yes

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Feb 14, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback, Sheila! We appreciate you taking the time to share your experience with us at Dick's Chrysler Jeep Dodge of Wilsonville. We're thrilled to hear that Brianna was able to help restore your faith in our dealership. Customer satisfaction is our priority, and we love that you gave us another chance. We look forward to seeing you again, and please don’t hesitate to reach out if you need anything in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 13, 2025

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The service was great. Brianna did a good job communicating, was friendly, and easy to work with. The waiting area was as nice as I’ve ever seen. The only issues were I did Brianna did a good job communicating, was friendly, and easy to work with. The waiting area was as nice as I’ve ever seen. The only issues were I didn’t get a written report of my trucks condition and the service was very expensive. More

by karl13

Verified Customer

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Recommend Dealer

Yes

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Feb 14, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback, Karl. I'm glad to hear that you had a positive experience with our service team at Dick's Chrysler Jeep Dodge of Wilsonville, and I appreciate your kind words about Brianna and our waiting area. I understand your concerns regarding the condition report and the cost of service. We value your input, and I encourage you to reach out to us directly so we can address your concerns further. Thank you for choosing us, and we hope to see you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 03, 2025

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I arrived a few minutes before appointment. Brianna helped me right away. Service completed earlier than expected. Brianna helped me right away. Service completed earlier than expected. More

by Darrynkuehl

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Feb 05, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We're glad to hear that Brianna was able to assist you promptly and that your service was completed earlier than expected. At Dick's Chrysler Jeep Dodge of Wilsonville, we strive to provide efficient and friendly service. We hope to see you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 01, 2025

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Both ladies were polite but did not pay attention to my questions. I was trying to get price for my windshield and the first person after listening asked me to wait for the second person who would be helpi questions. I was trying to get price for my windshield and the first person after listening asked me to wait for the second person who would be helping me with my concerns. It never happened and I decided not to aak again. More

by Javier

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Recommend Dealer

Other Employees Tagged: Do not recall

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Feb 04, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you, Javier, for sharing your experience with us. I appreciate your feedback regarding the attentiveness of our team during your visit. At Dick's Chrysler Jeep Dodge of Wilsonville, I strive to ensure all customer inquiries are addressed promptly and accurately. I encourage you to reach out to me directly so I can assist you further with your windshield needs. Your satisfaction is important to me, and I hope to have the opportunity to serve you better in the future. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 31, 2025

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Very fast and friendly service. Nice folks here! It's a change from other dealers in other states, so thanks for being awesome at customer satisfaction! Nice folks here! It's a change from other dealers in other states, so thanks for being awesome at customer satisfaction! More

by kassandra.flores

Verified Customer

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Recommend Dealer

Yes

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Feb 03, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you, Kassandra! We truly appreciate your kind words about the fast and friendly service at Dick's Chrysler Jeep Dodge of Wilsonville. It's wonderful to hear that you had such a positive experience with us. We look forward to seeing you again and continuing to provide excellent customer satisfaction! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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