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Brian Xiong

Overview Reviews (30) Inventory (222)

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Brian Xiong

Sales Representative

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

4.7

30 Reviews

4.7

30 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (30) Inventory (222)

Dealership Experience

3 yrs, 9 mos

Specialties & Trainings

Speaks Hmong

30 Reviews of Brian Xiong

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June 04, 2024

Dealership Rating

Employee Rating

Financial person cheating me,Toyota finance offer 4. 99%but he gave me 5.75% I know my eligibility 99%but he gave me 5.75% I know my eligibility More

by kamalanathanv

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Sean Giere, Caio Evangelista

Helpful 0

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Jun 06, 2024 -

Burnsville Toyota responded

Thank you for sharing your feedback with us. We take matters like this seriously and would like to investigate these finance concerns further. Please reach out to me directly so I can look into this. Your experience is important to us. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 25, 2024

Dealership Rating

Employee Rating

Burnsville is the best place to purchase and service your cars and trucks, I have recommended them to all my friends and family! cars and trucks, I have recommended them to all my friends and family! More

by xiong

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michelle Leick, DAS Admin, Nathan Dietz, Mike Quam, Mike Peterson, Neil Knutson, Sean O'Driscoll

Helpful 0

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Apr 30, 2024 -

Burnsville Toyota responded

I cannot thank you enough for your wonderful review of Burnsville Toyota and for your referrals and recommendations! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 25, 2024

Dealership Rating

Employee Rating

This agent was the most amazing I have ever worked with. He took the time to explain everything to me, set up all apps for me, we drove together to check the new car. When I entered the office he was just t He took the time to explain everything to me, set up all apps for me, we drove together to check the new car. When I entered the office he was just there awaiting for me. He deserves the best review ever. Thank you so very much. I have been your customer for many years, this time was the best. More

by bokiniec57

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joel Terrio

Helpful 0

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Feb 27, 2024 -

Burnsville Toyota responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! I appreciate the feedback and am pleased that your experience with our team was so positive. We do our best to make sure all of our customers leave with the right vehicle and I am glad that you're enjoying yours. I look forward to seeing you again. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 14, 2024

Dealership Rating

Employee Rating

This dealership is awesome and the salesman is very friendly and understanding what I looking for friendly and understanding what I looking for More

by doualee3125

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 15, 2024 -

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 01, 2024

Dealership Rating

Employee Rating

Wasn't given detailed & timely updates on car and current promos. Would not match competing financing offer. promos. Would not match competing financing offer. More

by douayang

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Caio Evangelista

Helpful 0

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Feb 02, 2024 -

Burnsville Toyota responded

Your feedback is important to us, and I'd like to better understand your experience. Please contact me at your earliest convenience. I look forward to hearing from you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

January 21, 2024

Dealership Rating

Employee Rating

Not bad friendly. The dealers respectfully, listen well and described the of needs and very knowledgeable about their car. The dealers respectfully, listen well and described the of needs and very knowledgeable about their car. More

by newstarzagency

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Jan 23, 2024 -

Burnsville Toyota responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

January 09, 2024

Dealership Rating

Employee Rating

It was a good no hassle experience. I will definitely buy from Burnsville Toyota again. I will definitely buy from Burnsville Toyota again. More

by pheejhawj

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Jan 11, 2024 -

Burnsville Toyota responded

Thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free and believe that's how every car buying experience should be. I am sincerely grateful for your business! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 17, 2023

Dealership Rating

Employee Rating

Poor service, sale man not welcome customers,hittdent price ,dealer take long time to have the car ,not next time not going to buy at dealership price ,dealer take long time to have the car ,not next time not going to buy at dealership More

by TUANHUY_N@yahoo.com

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Chaz Oatis

Helpful 0

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Dec 19, 2023 -

Burnsville Toyota responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to understand further what happened. Please contact me directly at your earliest convenience so we can resolve your concerns. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 08, 2023

Dealership Rating

Employee Rating

I purchased a New 2023 Rav4 from this dealer last June. It was my first time purchasing a car, but they were understanding and thoroughly explained everything to me. I just came in for my maintenance the It was my first time purchasing a car, but they were understanding and thoroughly explained everything to me. I just came in for my maintenance the other day and it was completed really quick even though I didn't have an appointment. My family always comes to this dealership for maintenance and parts. The Service Managers are very knowledgeable and they always listen to what I have to say. Nobody in my family has ever had any complaints about Burnsville Toyota and it is safe to say if I ever have any issues or any questions about my vehicle, I will be reaching out to Burnsville Toyota. More

by BXIONG0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Xiong, Mike Quam, Dave Grosulak, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll , Kyle Towberman, Connor Knutson

Helpful 0

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Dec 11, 2023 -

Burnsville Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

November 07, 2023

Dealership Rating

Employee Rating

Very nice service and friendly to the customer, the seller, sell manager and the loan manager are friendly to customer with care seller, sell manager and the loan manager are friendly to customer with care More

by changbee

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kevin Xiong, Dominic Martinez

Helpful 0

Report | Print

Nov 09, 2023 -

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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