Brian Wojcik

Had to wait to wait over 3 hours for an oil change, with a scheduled appointment. a scheduled appointment. More

by SEARAY315 Verified Customer Verified Customer

Report | Print

Anderson Buick in Abingdon does great service work. The staff does a great job on your vehicle. The staff does a great job on your vehicle. More

by BKURTZ7 Verified Customer Verified Customer

Report | Print

My experience with the Abington GMC group was stellar service. From the time I arrived to departure was 50 minutes. Great Hob! service. From the time I arrived to departure was 50 minutes. Great Hob! More

by safetymike61 Verified Customer Verified Customer

Report | Print

Overall did a good job and completed the services in less time than they estimated. time than they estimated. More

by JOESALMERI Verified Customer Verified Customer

Report | Print

Happy to have Anderson in Abingdon, so grateful for all that Anderson has done for our family for decades at your other locations, a great addition to Harford county!! They are the best! that Anderson has done for our family for decades at your other locations, a great addition to Harford county!! They are the best! More

by MREHRHARDT Verified Customer Verified Customer

Report | Print

Apt set up quickly and issue fixed! ! No problems. Very happy with the service done. ! No problems. Very happy with the service done. More

by melafromdonna Verified Customer Verified Customer

Report | Print

Faulty sensor was quickly replaced, and my wait time was less than expected. No issues whatsoever following visit. less than expected. No issues whatsoever following visit. More

by MARYANN61 Verified Customer Verified Customer

Report | Print

Had an appointment at 1:00. Got there at 12:30, left at 2:30. Got there at 12:30, left at 2:30. More

by SKSTROCK2019 Verified Customer Verified Customer

Report | Print

I don't trust dealerships except for warranty work. I have a trusted mechanic. I came in with a misfire issue and told that it was caused by a carbon buildup and a maintenance issue not covered under w I have a trusted mechanic. I came in with a misfire issue and told that it was caused by a carbon buildup and a maintenance issue not covered under warranty. The fix would cost me over $400. I said to Brian "xxxxxxxxx", how am I supposed to know there is a carbon buildup when there are no senors or lights to reflect to tell be there is a carbon buildup, especially on a car with only 25,000 miles. Brian advised that he would see if he could get the charge for the service lowered. He got the service down to $232 by applying some of the diagnostic work to the warranty. A big difference from over $400. Why don't your service advisors research the best possible cost before dropping a bomb shell on the customer regarding the cost of a repair. Like Comcast, they raise the cost of service but find a way to lower the service when you complain. More

by TDBAUMGARDNER3 Verified Customer Verified Customer

Report | Print

Brought car in for check engine light. Paid $600 for repair. Didn’t get off the lot and light was back on. It’s my college daughter’s car so she was due to return to school. Service guy Paid $600 for repair. Didn’t get off the lot and light was back on. It’s my college daughter’s car so she was due to return to school. Service guy reset light. Said it shouldn’t come back on. Sitting in the service bay and it came back on. He stated he didn’t know what I should do if it happened while she was on the road traveling back. Service manager came out and took the car to the back and changed another part. Not sure it will last but if it returns I will be back for a full refund and I will have to take it to a dealership where my daughter is in school More

by erbysandman1 Verified Customer Verified Customer

Report | Print