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Brian Williams

Overview Reviews (365)

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Brian Williams

Service Advisor

Tynan's Volkswagen

700 S Havana St
Aurora, CO 80012

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4.7

365 Reviews

Overview Reviews (365)

4.7

365 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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365 Reviews of Brian Williams

February 15, 2026

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Employee Rating

It was clean. Brain was nice. Coffee was good. Not a fan of the review process Brain was nice. Coffee was good. Not a fan of the review process More

by H7SCOTT

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brian Williams

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February 14, 2026

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Everything was quick and easy with no hidden fees Friendly staff who were able to get things done very quickly Friendly staff who were able to get things done very quickly More

by MEGANEBURKE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brian Williams

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January 30, 2026

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Always welcoming and professional. I trust them because they want me to drive a safe car. I trust them because they want me to drive a safe car. More

by 92900HAB

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brian Williams

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January 27, 2026

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Crew was very friendly. They worked quickly so not to waste my time. Car was returned cleaner than when I dropped it off. They worked quickly so not to waste my time. Car was returned cleaner than when I dropped it off. More

by JAY369

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brian Williams

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Jan 27, 2026 -

Tynan's Volkswagen responded

Thank you for the great review, Jay! We’re glad to hear our team was friendly, efficient, and respectful of your time—and that returning your car even cleaner was a nice bonus. We truly appreciate your feedback and look forward to helping you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

January 25, 2026

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You are doing this customer service experience survey for the second time. Complete with the written sentence. The service was good, please don't ask me to do this survey again for this one visit. the second time. Complete with the written sentence. The service was good, please don't ask me to do this survey again for this one visit. More

by HLMANLEY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brian Williams

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Jan 26, 2026 -

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback. We’re glad to hear the service was good and appreciate your input—we value your time and your experience with us. Jacqueline Goldsboro - Customer Care Coordinator

January 24, 2026

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Employee Rating

Very patient and understanding regarding my endless rescheduling last month, thank you! Brian is very helpful rescheduling last month, thank you! Brian is very helpful More

by Idontwantascreenname

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brian Williams

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Jan 26, 2026 -

Tynan's Volkswagen responded

Thank you for your kind words! We’re happy to hear Brian was so patient and helpful, and that he made the process easy for you. We truly appreciate your feedback and look forward to assisting you again! Jacqueline Goldsboro - Customer Care Coordinator

January 23, 2026

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The appointment went fast. I found everything out. I needed to find out about my car inspection and some helpful information regarding my car. I found everything out. I needed to find out about my car inspection and some helpful information regarding my car. More

by GKHARDIN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brian Williams

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Jan 26, 2026 -

Tynan's Volkswagen responded

Thank you for your feedback! We’re glad your appointment went quickly and that you were able to get all the information you needed about your inspection and your vehicle. We appreciate you choosing us and are always here if you have any questions in the future. Jacqueline Goldsboro - Customer Care Coordinator

January 21, 2026

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I was very happy with my experience at the dealership. The staff was friendly, professional, and helpful throughout the process. Everything was handled smoothly, and I felt well taken care of. The staff was friendly, professional, and helpful throughout the process. Everything was handled smoothly, and I felt well taken care of. More

by Berat

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brian Williams

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Jan 22, 2026 -

Tynan's Volkswagen responded

Thank you for sharing your experience! We’re delighted to hear our team made the process smooth and took great care of you. We truly appreciate your feedback and look forward to welcoming you back in the future. Jacqueline Goldsboro - Customer Care Coordinator

January 20, 2026

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Everyone is always so honest and efficient. Very affordable. Probably the best car and car dealership experience I've ever had. Very affordable. Probably the best car and car dealership experience I've ever had. More

by ALECIA.D.WELLEN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brian Williams

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Jan 21, 2026 -

Tynan's Volkswagen responded

Thank you, Alecia, for your great service review! We’re so glad to hear you found our service team honest, efficient, and affordable. Providing a smooth and trustworthy service experience is very important to us, and we truly appreciate your kind words. We look forward to taking care of your vehicle again in the future! Jacqueline Goldsboro - Customer Care Coordinator

January 14, 2026

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Employee Rating

One of the best experiences I have had. Brian was amazing and so easy to work with Brian was amazing and so easy to work with More

by DMD1764

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 15, 2026 -

Tynan's Volkswagen responded

Thank you for the kind feedback! We’re thrilled to hear you had one of your best experiences and that Brian made everything so easy. We’ll be sure to share your praise with him and look forward to assisting you again. Jacqueline Goldsboro - Customer Care Coordinator