56 Reviews
Write a Review56 Reviews of Brian Wilcox
November 02, 2024
Longs was super efficient and Brian Wilcox when above to make sure everything was right and on time make sure everything was right and on time More
Other Employees Tagged: Brian Jones, Andrew Parker, Tohm Palaima, Bob Morse, Jody Smith , Bruno
November 02, 2024
Great people, from sales to service. Looking forward to purchasing next vehicle. Definitely recommend this dealership. Looking forward to purchasing next vehicle. Definitely recommend this dealership. More
Other Employees Tagged: Andrew Parker, Tohm Palaima, Darryl Dudyak, Bob Morse, Jody Smith
November 01, 2024
Long Cadillac has the best people working there, but we are still waiting for the $75 gift card. We were promised for taking a test drive before we ordered our car. It will be a year this month. Have notif are still waiting for the $75 gift card. We were promised for taking a test drive before we ordered our car. It will be a year this month. Have notified our sales team and the general manager but still no results More
Other Employees Tagged: Andrew Parker, Tohm Palaima
October 23, 2024
Longs sales staff greeted me quickly and very politely. Then asked how they could help me they wanted to know how I used the vehicle so that they could make sure that I got a right vehicle Then asked how they could help me they wanted to know how I used the vehicle so that they could make sure that I got a right vehicle More
Other Employees Tagged: Brian Jones, Andrew Parker, Tohm Palaima, Hank Landry, Jim Golden, Darryl Dudyak, Ron Mazurek, Bruno Medina
October 20, 2024
Long Cadilac was helpful having me reach my goal of my monthly payment and supplying a overall good deal on a 2023 Cadillac monthly payment and supplying a overall good deal on a 2023 Cadillac More
Other Employees Tagged: Andrew Parker, Hank Landry, Ron Mazurek, Bob Morse, Jody Smith
October 19, 2024
It was hard to contact service. When I first called for service I was on hold for a while then when someone picked up it was sales. Trying to get a progress on my car was like pulli When I first called for service I was on hold for a while then when someone picked up it was sales. Trying to get a progress on my car was like pulling teeth only one person could talk to me. I understand they want the personal service but anyone should be able to answer a simple question. They were excellent on explaining things when I had ahold of them. When I went to pick it up I went to the desk they made me go to the service bay then back to the desk and once again only Brian could help me. The repair went well this time unlike last time. I then went to get more car wash the person I felt with did not know if they had it. I was very surprised and pleased that they let me have it. I was willing to pay. More
Other Employees Tagged: Bob Morse
October 08, 2024
Long Cadillac is the best! The entire staff at Long Cadillac are outstanding, From the salesman (never pushy), to the mechanics, to the service department. Andrew, Brian and Bo The entire staff at Long Cadillac are outstanding, From the salesman (never pushy), to the mechanics, to the service department. Andrew, Brian and Bob- always available when you need them, they are honest and they make sure your vehicle gets the attention and service it needs. Can I rate the staff and the dealership 11 stars? Thanks, they truly are top notch! More
Other Employees Tagged: Andrew Parker, Tohm Palaima, Bob Morse, Jody Smith
September 17, 2024
Long has provided the best service for my Cadilac over the years; I wouldn't co wider taking my car anywhere else the years; I wouldn't co wider taking my car anywhere else More
Other Employees Tagged: Brian Jones, Andrew Parker, Ron Mazurek, Bob Morse, Jody Smith
September 14, 2024
The service that I scheduled was performed satisfactorily. Substitute transportation was provided as promised. The only thing that struck me as odd was that I wasn't given an update during th satisfactorily. Substitute transportation was provided as promised. The only thing that struck me as odd was that I wasn't given an update during the day as to when my vehicle would be ready. I eventually called them and confirmed that I would pick up my vehicle the next day More