Brian Wilcox
Brian Wilcox at Long Cadillac
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Brian Wilcox

Service Advisor

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

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4.8
56 Reviews
4.8

56 Reviews

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56 Reviews of Brian Wilcox

November 02, 2024

Dealership Rating
Employee Rating

Longs was super efficient and Brian Wilcox when above to make sure everything was right and on time More

by jamesgolden0
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Recommend Dealer
Yes

November 02, 2024

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Great people, from sales to service. Looking forward to purchasing next vehicle. Definitely recommend this dealership. More

by BOBMINARIK
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Recommend Dealer
Yes

November 01, 2024

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Long Cadillac has the best people working there, but we are still waiting for the $75 gift card. We were promised for taking a test drive before we ordered our car. It will be a year this month. Have notif More

by HAIRYDAN59
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker, Tohm Palaima

October 23, 2024

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Employee Rating

Longs sales staff greeted me quickly and very politely. Then asked how they could help me they wanted to know how I used the vehicle so that they could make sure that I got a right vehicle More

by jamesgolden0
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Recommend Dealer
Yes

October 20, 2024

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Long Cadilac was helpful having me reach my goal of my monthly payment and supplying a overall good deal on a 2023 Cadillac More

by mark.fontaine
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Recommend Dealer
Yes
Oct 20, 2024

mark.fontaine responded

Great service

October 19, 2024

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It was hard to contact service. When I first called for service I was on hold for a while then when someone picked up it was sales. Trying to get a progress on my car was like pulli More

by Jimbo
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Recommend Dealer
Yes

Other Employees Tagged: Bob Morse

October 08, 2024

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Long Cadillac is the best! The entire staff at Long Cadillac are outstanding, From the salesman (never pushy), to the mechanics, to the service department. Andrew, Brian and Bo More

by cadillaccandy
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Recommend Dealer
Yes

October 02, 2024

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Superb service. Very professional. All went well from start to finish of the repair procedure More

by BWILCOX0
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Recommend Dealer
Yes

September 17, 2024

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Long has provided the best service for my Cadilac over the years; I wouldn't co wider taking my car anywhere else More

by blairham
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Recommend Dealer
Yes

September 14, 2024

Dealership Rating
Employee Rating

The service that I scheduled was performed satisfactorily. Substitute transportation was provided as promised. The only thing that struck me as odd was that I wasn't given an update during th More

by dpcacciolajr
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Recommend Dealer
Yes
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