Brian Wilcox

I have been a loyal customer of Long Cadillac since it was in Framingham. The entire staff has been professional and accommodating. I will continue to do business and promote the excellence to friends and was in Framingham. The entire staff has been professional and accommodating. I will continue to do business and promote the excellence to friends and family. More

by FERGUSRW Verified Customer Verified Customer

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Brian and Andrew made my service a breeze! Long Cadillac is the best dealership to take your vehicle for service! Quality work and excellent attention to detail. They even washed my car! Thank Long Cadillac is the best dealership to take your vehicle for service! Quality work and excellent attention to detail. They even washed my car! Thanks again! More

by SJGRUPPOSO Verified Customer Verified Customer

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Brian was courteous, patient, & knowledgeable! In addition he was considerate and understanding of my situation. In addition he was considerate and understanding of my situation. More

by robtleejones Verified Customer Verified Customer

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Brian is Awesome! Thanks for answering all my silly questions! When things don't work right due mostly to user error! Thanks for answering all my silly questions! When things don't work right due mostly to user error! More

by MARGARETCMC Verified Customer Verified Customer

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Gave a good explanation of the work to be performed. Confirmed work by checking back records. Confirmed work by checking back records. More

by CSHEPARDSON0 Verified Customer Verified Customer

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I always have a positive experience at Long Cadillac! Their service advisors and entire staff are professional and knowledgeable. Their service advisors and entire staff are professional and knowledgeable. More

by cjiannelli Verified Customer Verified Customer

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I recently had an issue with my vehicle’s oil pan that was damaged at a local mechanic, so I decided to bring it to this Longs service department for repairs. From start to finish, the experience was outs was damaged at a local mechanic, so I decided to bring it to this Longs service department for repairs. From start to finish, the experience was outstanding. The service team was professional, courteous, and efficient in diagnosing the problem. They explained the situation clearly, including what needed to be done to properly repair the oil pan. What impressed me the most was their attention to detail and the quality of the repair work. The oil pan was thoroughly fixed, and I haven't experienced any issues since. The dealership’s service department kept me updated throughout the process. I felt reassured knowing my car was in the hands of a reputable team that takes pride in their work. Overall, I’m extremely satisfied with the service and would highly recommend this dealership’s service department for any repairs. More

by 93levy-logical Verified Customer Verified Customer

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Mice ate our wires. Quality work was done as usual & Jody had it completed quicker than we expected. Quality work was done as usual & Jody had it completed quicker than we expected. More

by ANDREABONOLDI Verified Customer Verified Customer

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Fantastic service! Brian and Andrew always go above and beyond to provide 5 star service! Brian and Andrew always go above and beyond to provide 5 star service! More

by ROCCO.DEVITO Verified Customer Verified Customer

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The guys in the service department went above and beyond to help me out Thanks again to help me out Thanks again More

by trenholmconstrustion Verified Customer Verified Customer

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