Brian Wilcox

Longs was super efficient and Brian Wilcox when above to make sure everything was right and on time make sure everything was right and on time More

by jamesgolden0 Verified Customer Verified Customer

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Great people, from sales to service. Looking forward to purchasing next vehicle. Definitely recommend this dealership. Looking forward to purchasing next vehicle. Definitely recommend this dealership. More

by BOBMINARIK Verified Customer Verified Customer

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Long Cadillac has the best people working there, but we are still waiting for the $75 gift card. We were promised for taking a test drive before we ordered our car. It will be a year this month. Have notif are still waiting for the $75 gift card. We were promised for taking a test drive before we ordered our car. It will be a year this month. Have notified our sales team and the general manager but still no results More

by HAIRYDAN59 Verified Customer Verified Customer

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Longs sales staff greeted me quickly and very politely. Then asked how they could help me they wanted to know how I used the vehicle so that they could make sure that I got a right vehicle Then asked how they could help me they wanted to know how I used the vehicle so that they could make sure that I got a right vehicle More

by jamesgolden0 Verified Customer Verified Customer

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Long Cadilac was helpful having me reach my goal of my monthly payment and supplying a overall good deal on a 2023 Cadillac monthly payment and supplying a overall good deal on a 2023 Cadillac More

by mark.fontaine Verified Customer Verified Customer

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It was hard to contact service. When I first called for service I was on hold for a while then when someone picked up it was sales. Trying to get a progress on my car was like pulli When I first called for service I was on hold for a while then when someone picked up it was sales. Trying to get a progress on my car was like pulling teeth only one person could talk to me. I understand they want the personal service but anyone should be able to answer a simple question. They were excellent on explaining things when I had ahold of them. When I went to pick it up I went to the desk they made me go to the service bay then back to the desk and once again only Brian could help me. The repair went well this time unlike last time. I then went to get more car wash the person I felt with did not know if they had it. I was very surprised and pleased that they let me have it. I was willing to pay. More

by Jimbo Verified Customer Verified Customer

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Long Cadillac is the best! The entire staff at Long Cadillac are outstanding, From the salesman (never pushy), to the mechanics, to the service department. Andrew, Brian and Bo The entire staff at Long Cadillac are outstanding, From the salesman (never pushy), to the mechanics, to the service department. Andrew, Brian and Bob- always available when you need them, they are honest and they make sure your vehicle gets the attention and service it needs. Can I rate the staff and the dealership 11 stars? Thanks, they truly are top notch! More

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Superb service. Very professional. All went well from start to finish of the repair procedure Very professional. All went well from start to finish of the repair procedure More

by BWILCOX0 Verified Customer Verified Customer

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Long has provided the best service for my Cadilac over the years; I wouldn't co wider taking my car anywhere else the years; I wouldn't co wider taking my car anywhere else More

by blairham Verified Customer Verified Customer

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The service that I scheduled was performed satisfactorily. Substitute transportation was provided as promised. The only thing that struck me as odd was that I wasn't given an update during th satisfactorily. Substitute transportation was provided as promised. The only thing that struck me as odd was that I wasn't given an update during the day as to when my vehicle would be ready. I eventually called them and confirmed that I would pick up my vehicle the next day More

by dpcacciolajr Verified Customer Verified Customer

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