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Brian West

Overview Reviews (52) Inventory (218)

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Brian West

Sales Associate

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

Passionate about cars and dedicated to excellent customer service, I take pride in helping others with a positive attitude and attention to detail. Outside of work, my greatest joy comes from spending time with my wife and our two amazing daughters.

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4.9

52 Reviews

Overview Reviews (52) Inventory (218)

Dealership Experience

1 yr, 2 mos

Industry Experience

1 yr, 2 mos

Languages Spoken

English

4.9

52 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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52 Reviews of Brian West

March 29, 2026

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Employee Rating

Had the most epic experience with Lameshia and Brian at City Volkswagen in Highland, IN! That’s no exaggeration. The sales services so top tier I had to call someone immediately to come get a car the same City Volkswagen in Highland, IN! That’s no exaggeration. The sales services so top tier I had to call someone immediately to come get a car the same day. Truly a dynamic duo. More

by Jefrena P

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lameshia Rogers

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Mar 29, 2026 -

City Volkswagen of Highland responded

We’re thrilled Lameshia and Brian delivered exceptional service and got you into a used Volkswagen on the same day. We appreciate your trust and hope you enjoy every mile in your vehicle. Thank you for the five-star feedback! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 28, 2026

Dealership Rating

Employee Rating

Best dealer in the shop. Lameshia got the job done! Very respectful best experience I’ve ever had in a dealership Lameshia got the job done! Very respectful best experience I’ve ever had in a dealership More

by Tparks12

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lameshia Rogers

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Mar 28, 2026 -

City Volkswagen of Highland responded

It’s terrific to know Lameshia made your visit respectful and efficient. Hearing that this was the best dealership experience you’ve ever had is fantastic. Congratulations on your new Volkswagen. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 28, 2026

Dealership Rating

Employee Rating

Lameshia Rogers is An Excellent Sales Consultant. . She has help me find exactly what I was looking for.. With great conversation.. I would recommend Her to anybody, She’s a very nice kind lady.. I wa . She has help me find exactly what I was looking for.. With great conversation.. I would recommend Her to anybody, She’s a very nice kind lady.. I was highly satisfied and happy leaving here. Highly recommend Lameshia Rogers!! More

by Karminsmith334

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lameshia Rogers

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Mar 28, 2026 -

City Volkswagen of Highland responded

It’s fantastic to hear Lameshia helped you find the perfect used Toyota Corolla while keeping things friendly and engaging. We appreciate your recommendation and hope you enjoy every mile in your new ride! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 27, 2026

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Employee Rating

Rolando was excellent to work with today. He was kind, attentive, honest, and very straightforward throughout the whole process. I really appreciated that he got to the point without any game He was kind, attentive, honest, and very straightforward throughout the whole process. I really appreciated that he got to the point without any games, confusion, or misleading information. He made me feel comfortable and confident from the beginning. I truly wish more salespeople would learn from someone with Rolando’s level of experience and professionalism. More

by Hector

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James Thomas, Rolando Pena , Clemente

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Mar 28, 2026 -

City Volkswagen of Highland responded

Thank you for sharing your feedback and for the 5-star rating. We’re delighted that Rolando’s honest, straightforward approach made you feel confident in choosing your used Volkswagen Taos. Whenever you need assistance in the future, we’re here to help. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 24, 2026

Dealership Rating

Employee Rating

Lameshia and Brian helped so much! They were amazing with the new car buying experience! They were amazing with the new car buying experience! More

by Hanhough23

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lameshia Rogers

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Mar 24, 2026 -

City Volkswagen of Highland responded

Thank you for the five-star rating! We’re thrilled Lameshia and Brian guided you through the Volkswagen buying process. Enjoy your new car and let us know if we can help in the future. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 21, 2026

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Best service I have ever had with buying a car! !!!! Very friendly and helpful and understanding! I will highly recommend! !!!! Very friendly and helpful and understanding! I will highly recommend! More

by candiscj180

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andy Mcquiston, Larnell Pillow

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Mar 21, 2026 -

City Volkswagen of Highland responded

It’s wonderful to hear our team provided friendly and understanding service during your used Volkswagen purchase. We appreciate your recommendation and are glad you enjoyed the experience. We look forward to assisting you again soon. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 10, 2026

Dealership Rating

Employee Rating

City VW has sold our family three cars now. They are always kind and easy to work with. Wish more car dealers treated their customers with the same respect. They are always kind and easy to work with. Wish more car dealers treated their customers with the same respect. More

by brian.smith3

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andy Mcquiston, James Thomas

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Mar 10, 2026 -

City Volkswagen of Highland responded

Thank you for choosing us three times for your family’s Volkswagen purchases. It’s wonderful to know our team has made each visit respectful and straightforward. We appreciate your recommendation and look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 06, 2026

Dealership Rating

Employee Rating

Great service and great people. They work with you. Overall one of the best car dealership I been to. Thank yall so much They work with you. Overall one of the best car dealership I been to. Thank yall so much More

by ljgourdine21

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alex Ortiz

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Mar 06, 2026 -

City Volkswagen of Highland responded

Thank you for choosing us for your used Volkswagen Tiguan and for highlighting our team’s attentive support. Alex and Brian are pleased they could collaborate with you and make your visit smooth. We look forward to welcoming you back in the future. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 27, 2026

Dealership Rating

Employee Rating

Friendly negotiation. Quick results and met our goals. Car was spotless and Rolando did a fantastic job. Quick results and met our goals. Car was spotless and Rolando did a fantastic job. More

by KBAD

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James Thomas, Rolando Pena

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Feb 28, 2026 -

City Volkswagen of Highland responded

Thank you for sharing your experience with us. We’re glad our team delivered a smooth negotiation that met your goals and got you into your new Volkswagen swiftly. Rolando will be thrilled that his attention to detail helped ensure your car was spotless. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 26, 2026

Dealership Rating

Employee Rating

Joe has the best customer service I have ever experienced when buying a car! He made every step of the process simple and straightforward which I appreciated so much and he was such a great help with my 3 ye when buying a car! He made every step of the process simple and straightforward which I appreciated so much and he was such a great help with my 3 year old daughter. More

by sherahnda2727

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe LeDuc , Brian West

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Feb 26, 2026 -

City Volkswagen of Highland responded

Thank you for sharing your experience. We’re pleased Joe made your used Volkswagen Taos purchase simple and was so thoughtful in assisting your daughter. If there’s anything else you need, just let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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