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Brian Sullivan
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Brian Sullivan
Service Advisor
AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville
280 Hyatt Creek Rd.
Waynesville, NC 28786
83 Reviews
83 Reviews
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83 Reviews of Brian Sullivan
April 24, 2025
Everyone is great and polite greet you with a smile. They make sure you get to where you need to be. They make sure you get to where you need to be. More
by Annatass
Verified CustomerOther Employees Tagged: Dwight Cheary
April 19, 2025
I was impressed with the salesman, he was a pleasure to work with. He was very knowledgeable about the process of buying a vehicle, work with. He was very knowledgeable about the process of buying a vehicle, More
by LILLIANBRADLEY1959
Other Employees Tagged: Dale Hollifield, Gio Dacosta
April 14, 2025
My husband proved the diagnosis was wrong with a wiring diagram in hand and all Brian could say was “I find that hard to believe”. I also called to speak to the service manager after this encounter and he diagram in hand and all Brian could say was “I find that hard to believe”. I also called to speak to the service manager after this encounter and he answered the phone and acted as though he was the service manager never allowing me to speak to the actual service manager More
by Fmusmeci
April 12, 2025
I was charged almost $300 for diagnostic, and quoted $2600 to fix my starting problem ans a dragging brake issue. I picked it up and took it to a small shop and the total repair for both issues was $150 $2600 to fix my starting problem ans a dragging brake issue. I picked it up and took it to a small shop and the total repair for both issues was $150. The "diagnosis " your dealership gave was not even a good guess. I will never be back, and will tell everyone what a ripoff Auto Star Chrysler is. More
by MrEarl
February 17, 2025
This is our 3rd Jeep purchased from the Waynesville location. We had a positive experience with a couple hiccups. 1. Our car ins wasnt moved over. 2. Our license plate wasn't put on the new vehicle location. We had a positive experience with a couple hiccups. 1. Our car ins wasnt moved over. 2. Our license plate wasn't put on the new vehicle. 3. Evans completely ghosted us after we purchased the vehicle. He had a number of opportunities to speak to us and completely ignored us, like we weren't there. Perhaps he doesnt understand that we will be returning for our next vehicle, but not from him. There needs to be follow thru and politeness from him to people that purchase a vehicle from him. More
by bethouellette
Other Employees Tagged: Tyler Evans , Cody Beane, Don
February 06, 2025
The service received from this location is top notch. I am from out of town and everyone treated me like I had been coming there for years. They exceeded my expectations and love all the follow up emai I am from out of town and everyone treated me like I had been coming there for years. They exceeded my expectations and love all the follow up emails and calls to ensure I was satisfied with their service. My normal dealership doesn't even come close to your level of care for your customers and I appreciate it. More
by koda_bug1
Other Employees Tagged: Courtney Griffith, Kelvin Justice
February 02, 2025
Professional and knowledgeable. They go out of their way for customer service, it was raining when I went to pickup the vehicle and he brought it inside all warmed up so I wouldn't They go out of their way for customer service, it was raining when I went to pickup the vehicle and he brought it inside all warmed up so I wouldn't have to go out in the rain. More
by nanaray
Other Employees Tagged: Cody Beane
