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Brian Sullivan

Overview Reviews (56)

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Brian Sullivan

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Brian Sullivan

Service Advisor

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

280 Hyatt Creek Rd.
Waynesville, NC 28786

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4.8

56 Reviews

Overview Reviews (56)

4.8

56 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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56 Reviews of Brian Sullivan

October 31, 2024

Dealership Rating

Employee Rating

I received excellent service they made the paperwork and buying process so easy. they are a great team I would recommend them to anyone. buying process so easy. they are a great team I would recommend them to anyone. More

by DMCANTRELL76

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ryan Bensch, Tyler Evans, Ian Manning

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Nov 05, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

DMCANTRELL76, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

October 27, 2024

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Employee Rating

Brian did a great job with keeping me informed and followed through with my requests. followed through with my requests. More

by ZEUS71700

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 05, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

ZEUS71700, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

October 19, 2024

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Employee Rating

Service was great! Brian was awesome! Fantastic experience with everyone I came into contact with. Brian was awesome! Fantastic experience with everyone I came into contact with. More

by davidm64

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 05, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

davidm64, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

October 16, 2024

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Employee Rating

You have the best service department and parts department I have ever dealt with. The service department is always incredible. Brian Sullivan is an absolute rock star! They are kind, know exactly what they a I have ever dealt with. The service department is always incredible. Brian Sullivan is an absolute rock star! They are kind, know exactly what they are doing and make sure that your vehicle is perfect. I will not let anyone else touch my Charger. More

by KJAMISON0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Donald Markeson, Terry Sheehan

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Nov 05, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

KJAMISON0, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

October 13, 2024

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Employee Rating

Great service, friendly folks. A big help in getting us back on the road! Thank you! A big help in getting us back on the road! Thank you! More

by ARCH_JUNALUSKA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert Blanton, Dwight Cheary, Kevin Coval, Charles Dunwoody, Jeffrey Harris, Kelvin Coval, Dylan Rathbone, Donnie Williams, Joseph Edney

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Oct 15, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

ARCH_JUNALUSKA, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 12, 2024

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Employee Rating

Brian went the extra mile to diagnose an issue I had and answered my questions thoroughly. answered my questions thoroughly. More

by bl13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dwight Cheary, Tyler Evans, Emily Webb

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Sep 19, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

bl13, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 05, 2024

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Employee Rating

Very satisfied with Brian. He was efficient, attentive and communicated very well. Service was timely He was efficient, attentive and communicated very well. Service was timely More

by JOHNGRANT226

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Courtney Griffith

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Sep 09, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

JOHNGRANT226, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 05, 2024

Dealership Rating

Employee Rating

I drive 1 hour to have my vehicle serviced at Auto Star in Waynesville. The service is always great and the people are just awesome. They take the time to talk to you and explain everything. I don't rec in Waynesville. The service is always great and the people are just awesome. They take the time to talk to you and explain everything. I don't recall everyone's name and don't get to meet the folks behind the scenes often. Brian always has a smile on his face and goes beyond what I could ask for in working out the details with my insurance and warranty to keep my cost to the bare minimum. I would just like to say thank you to everyone. More

by PJ.EDNURSE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brooke Jones

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Sep 09, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

PJ.EDNURSE, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us. Welcome to the Autostar Family!

August 16, 2024

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Employee Rating

dealership went above and beyond to help us love our ride that we purchased and continued to do so after we purchased it that we purchased and continued to do so after we purchased it More

by CHASESNEED23

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ian Manning, Terence Sellers

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Aug 26, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

CHASESNEED23, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 16, 2024

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Employee Rating

Very difficult for me to go a week without a car and living secluded on top of mountain. I think they did a good job fixing the problem but don’t ever want to be in that situation again living secluded on top of mountain. I think they did a good job fixing the problem but don’t ever want to be in that situation again More

by MARSHLADY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 26, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

MARSHLADY, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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