Dealership Experience
3 yrs, 11 mos
Languages Spoken
English
25 Reviews
Write a Review25 Reviews of Brian Shuck
May 31, 2024
Happy with my sales person, very unhappy with his management. Deceitful practices in valuing trade. management. Deceitful practices in valuing trade. More
Other Employees Tagged: Raphael Carlisi
May 13, 2024
Great customer Service. Very helpful, communications were clear, and they will help you in a timely manner. Would 100% recommend this dealership and hope to work with them i Very helpful, communications were clear, and they will help you in a timely manner. Would 100% recommend this dealership and hope to work with them in the future. More
December 01, 2023
I had scheduled a service on my previous owned Hyundai to be done while I was picking up my new car, this didn’t happen. I(in fact after being at the the dealership) I had to wait almost 3 hours after picki be done while I was picking up my new car, this didn’t happen. I(in fact after being at the the dealership) I had to wait almost 3 hours after picking up my new car. I understand there was a schedule screw up but, in my opinion Gettel could have offered to bring my car being serviced to me as they screwed up verses me having to wait for almost three hours. If this would have been done during my new car pick up I would have had less than an hour wait. Very poor service in my opinion as I had just written a check for over $50,000. O’Brien in Ft Myers would pick up my car for service and drive back to Venice. I would not expect that but would expect an offer to drive my car vs having me to have to wait an unreasonable time. More
Other Employees Tagged: Joe Doyle , Alina Velsh
September 14, 2023
I was very pleased with Brian Shuck as he advised me from talking to me through the Internet, and when I came in to the show room. He also advised me and completing a lot of the forms on line, which save me talking to me through the Internet, and when I came in to the show room. He also advised me and completing a lot of the forms on line, which save me a lot of time. He was easy to work with very knowledgeable and very professional. Elizabeth was my representative and she was excellent. She was very outgoing, and cheerful and very easy to work with. All in all it was a very nice experience. Purchasing my new car. Sincerely Dianne. More
Other Employees Tagged: Elizabeth Manes
September 09, 2023
The only place I take my Tucson. Great service reps and great technicians. Keeps me safely on the road.. Thanks’ Great service reps and great technicians. Keeps me safely on the road.. Thanks’ More
Other Employees Tagged: Melanie Brennan, James Mccormick, Duane Stare, Daniel Zamora
August 18, 2023
The service was great and professional. The whole personnel made me feel important and cared for The whole personnel made me feel important and cared for More
Other Employees Tagged: Benjamin Anderson, James Mccormick, Chris Crews, Craig McGregor , Walter Calligari, Santiago Vasquez
August 03, 2023
It did not take that long to drop my car off but I also dropped off my daughter's Santa fever also but you did not put stickers on the windows to show it was done and I asked to have them send them to me a dropped off my daughter's Santa fever also but you did not put stickers on the windows to show it was done and I asked to have them send them to me and I have not heard anything More
Other Employees Tagged: Melanie Brennan, Jeremy Slayback, James Mccormick, Duane Stare, Ryan Verville, Daniel Zamora, Chris Crews, Craig McGregor
July 12, 2023
They won’t stop contacting me regardless of repeated requests to leave me alone. They are unethical in that regard. requests to leave me alone. They are unethical in that regard. More
Other Employees Tagged: Chris Crews, Craig McGregor
June 14, 2023
I purchased a suv that had just arrived and not been seen by mechanics yet. I purchased it “as is”. Gettel has been honest and supportive for me. A Vera Cruz-/ they just don’t make em like that anymore. L by mechanics yet. I purchased it “as is”. Gettel has been honest and supportive for me. A Vera Cruz-/ they just don’t make em like that anymore. Literally . I was happy with results More