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![Brian Russ at Diehl Honda of Massillon](https://cdn-user.dealerrater.com/images/dealer/18972/employees/d84b9196c93d.jpg)
37 Reviews
Write a Review37 Reviews of Brian Russ
January 24, 2025
Positive experience from start to finish. Everyone was pleasant and friendly. That’s why we keep coming back to Brian for our cars. Everyone was pleasant and friendly. That’s why we keep coming back to Brian for our cars. More
Other Employees Tagged: Jessica Harmon
January 23, 2025
I worked with Curt Hill, Brian Russ and Rodney. They were all three fantastic! They were very kind, fun and just a great to work with. I had great experience when purchasing my car. They were all three fantastic! They were very kind, fun and just a great to work with. I had great experience when purchasing my car. More
Other Employees Tagged: Curt Hill
January 09, 2025
I took my 2017 Honda CRV in for service because of a P0303 fault. A auto parts store recommended getting the fuel rail and injectors cleaned. Got the call from the dealer my head gasket was bad. This wa P0303 fault. A auto parts store recommended getting the fuel rail and injectors cleaned. Got the call from the dealer my head gasket was bad. This was on December 9th. Got my car back January 7th. This is unacceptable. Found out this a known defect in the 1.5t engines which Honda has a cover-up and has a recent lawsuit. Ended up paying over $7000. in repairs. Also when picking up my car it was filthy dirty and snow on it. It was clean when I took it in for repair. Upon paying the bill I got 1 lossy free car wash coupon. Weikem was a nice dealer when they owned it. Diehl sucks. More
December 09, 2024
Duane was very friendly and easy to work with. Would recommend to anyone. Five out of five stars EASILY! Would recommend to anyone. Five out of five stars EASILY! More
Other Employees Tagged: Duane Carnathan
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